[quote user="Annie Collins"]I do not know how the virus came to be able to get in as I am stringent about what I open and do not have anything automatic going on .[/quote]
First of all: don't panic!!! The Virus is on you PC in a folderfile of Pegasus - may be an attachment of a mail. Obviously it is not activated because AV should have found it elsewhere. You didn't open the attachment and you shouldn't do it. Locate the folder and the relevant mail in it and delete the mail.
[quote]I have firewalls and two virus programs and I did not see any mail come in from anywhere I did not use before.[/quote]
Oh oh ... only ONE AV please!!! If there is a new virus and you get it (i.e. per mail) before programers of AV know about it, the AV isn't able to protect your PC. This may happen with every AV! But for shure there are some AV with good heuristics which may asume something to be a virus even if it is not yet known or the programers are very quick and your protection is immediately updated. But thoes are most times payware.
[quote]The only thing I did was installed a Driver upgrade program supposed to be from Norton before realising it was likely to be unsafe.[/quote]
Got that via mail? Delete the mail ... those tools are nothing worth and most times do more damage than helping keeping your PC uptodate.
[quote]The reason I use Pegasus is because it is the safest email system I have known re spam and viruses so this was a shock [/quote]
The reason for Pegasus to be save is that it won't run any script or open any attachment without you explicit opening it.
OK ... if you found the mail with virus and delted it you have to compress the folder to eliminate it (at that point the mail is only marked deleted in local folder of Pegasus, but not physically removed).
bye Olaf
<p>[quote user="Annie Collins"]I do not know how the&nbsp;virus came to be able to get in as I am stringent about what I open and do not have anything automatic going on .[/quote]</p><p>First of all: don't panic!!! The Virus is on you PC in a folderfile of Pegasus - may be an attachment of a mail. Obviously it is not activated because AV should have found it elsewhere. You didn't open the attachment and you shouldn't do it. Locate the folder and the relevant mail in it and delete the mail.
</p><p>[quote]I have firewalls and two virus programs and I did not see any mail come in from anywhere I did not use before.[/quote]</p><p>Oh oh ... only <b>ONE AV </b>please!!! If there is a new virus and you get it (i.e. per mail) before programers of AV know about it, the AV isn't able to protect your PC. This may happen with every AV! But for shure there are some AV with good heuristics which may asume something to be a virus even if it is not yet known or the programers are very quick and your protection is immediately updated. But thoes are most times payware.
</p><p>[quote]The only thing I did was installed a Driver upgrade program supposed to be from Norton before realising it was likely to be unsafe.[/quote]</p><p>Got that via mail? Delete the mail ... those tools are nothing worth and most times do more damage than helping keeping your PC uptodate.
</p><p>[quote]The reason I use Pegasus is because it is the safest email system I have known re spam and viruses so this was a shock [/quote]</p><p>The reason for Pegasus to be save is that it won't run any script or open any attachment without you explicit opening it.</p><p>OK ... if you found the mail with virus&nbsp; and delted it you have to compress the folder to eliminate it (at that point the mail is only marked deleted in local folder of Pegasus, but not physically removed).</p><p>bye &nbsp; Olaf</p><p>&nbsp;</p>