Community Discussions and Support
Everybody EXCEPT AOL users reads mail fine - Can that be fixed?

> I have a bunch of friends, a few of whom are AOL addresses.  All seem
> to receive my emails fine, but only AOL users seem unable to open
> them.  I have been using Pegasus 4.41 for awhile now and it has seemed
> to work fine for all except AOL.  Any ideas?  Is there something I can
> be doing?  I generally leave the default "Rich Text" set to ON, but I
> am trying it set OFF with a friend now.  I will post that as a
> followup.

If you send only plain text the AOL users probably can handle it.  Since everyone else can handle the HTML though and AOL cannot this needs to be fixed by AOL.  You also though may want to try the following format options:

1.  Tools | Options | Sending mail, uncheck "Send attachments as
    separate messages" and "Enable text file autodetection when
    sending attachments". Check "Don't add 'attachment
    information' sections to Multipart messages", and "Generate
    multipart/alternative versions of richtext messages"  

2.  Tools | Options | Messages and replies check "Use MIME
    features"

3.  Tools | Options | Message formatting uncheck everything under
    "Formatting and use of styling in messages"


> I have a bunch of friends, a few of whom are AOL addresses.  All seem > to receive my emails fine, but only AOL users seem unable to open > them.  I have been using Pegasus 4.41 for awhile now and it has seemed > to work fine for all except AOL.  Any ideas?  Is there something I can > be doing?  I generally leave the default "Rich Text" set to ON, but I > am trying it set OFF with a friend now.  I will post that as a > followup. If you send only plain text the AOL users probably can handle it.  Since everyone else can handle the HTML though and AOL cannot this needs to be fixed by AOL.  You also though may want to try the following format options: 1.  Tools | Options | Sending mail, uncheck "Send attachments as     separate messages" and "Enable text file autodetection when     sending attachments". Check "Don't add 'attachment     information' sections to Multipart messages", and "Generate     multipart/alternative versions of richtext messages"   2.  Tools | Options | Messages and replies check "Use MIME     features" 3.  Tools | Options | Message formatting uncheck everything under     "Formatting and use of styling in messages"

I have a bunch of friends, a few of whom are AOL addresses.  All seem to receive my emails fine, but only AOL users seem unable to open them.  I have been using Pegasus 4.41 for awhile now and it has seemed to work fine for all except AOL.  Any ideas?  Is there something I can be doing?  I generally leave the default "Rich Text" set to ON, but I am trying it set OFF with a friend now.  I will post that as a followup.

 

IdeaMan

<p>I have a bunch of friends, a few of whom are AOL addresses.  All seem to receive my emails fine, but only AOL users seem unable to open them.  I have been using Pegasus 4.41 for awhile now and it has seemed to work fine for all except AOL.  Any ideas?  Is there something I can be doing?  I generally leave the default "Rich Text" set to ON, but I am trying it set OFF with a friend now.  I will post that as a followup. </p><p> </p><p>IdeaMan </p>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft