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Licence question: numbering of active users in the footer

Hi,

Just received an answer from David:

"Are you using any mailing lists? Each mailing list counts as a single user.
Also, the reserved "postmaster" and "maiser" accounts also count as
users."

Now it's clear.

Cheers

Joerg

<p>Hi,</p><p>Just received an answer from David: </p><p>"Are you using any mailing lists? Each mailing list counts as a single user. Also, the reserved "postmaster" and "maiser" accounts also count as users."</p><p>Now it's clear.</p><p>Cheers</p><p>Joerg </p>

Hi,

How Mercury is counting its active users? I thought this is equal to the arranged POP3 polls, but we collect e-mails from 12 POP3 accounts while Mercury is showing 13 active users in the footer. Any idea?

Greetings

Joerg

<p>Hi,</p><p>How Mercury is counting its active users? I thought this is equal to the arranged POP3 polls, but we collect e-mails from 12 POP3 accounts while Mercury is showing 13 active users in the footer. Any idea?</p><p>Greetings</p><p>Joerg </p>

Nobody has an idea? The problem is that our licence covers 15 users only and we will running into the limit in the near future when employing new guys. So if we are finally 15 peoples with own e-mail accounts which have to be polled regulary, the 15 user licence would normally be sufficient - but in case Mercury is showing 16 active users the licence aggreement would be exceeded. That's why my question regarding how Mercury is counting the active users.

greetings

Joerg

<p>Nobody has an idea? The problem is that our licence covers 15 users only and we will running into the limit in the near future when employing new guys. So if we are finally 15 peoples with own e-mail accounts which have to be polled regulary, the 15 user licence would normally be sufficient - but in case Mercury is showing 16 active users the licence aggreement would be exceeded. That's why my question regarding how Mercury is counting the active users.</p><p>greetings</p><p>Joerg </p>

> Nobody has an idea? The problem is that our licence covers 15 users
> only and we will running into the limit in the near future when
> employing new guys. So if we are finally 15 peoples with own e-mail
> accounts which have to be polled regulary, the 15 user licence would
> normally be sufficient - but in case Mercury is showing 16 active
> users the licence aggreement would be exceeded. That's why my question
> regarding how Mercury is counting the active users.

I suspect that the server itself takes one license, maybe the maiser function if you are running lists.  Talk to David Harris, he is the only one that can tell you for sure.  He must have provided you an e-mail address when you bought the license.
 
<div>> Nobody has an idea? The problem is that our licence covers 15 users</div><div>> only and we will running into the limit in the near future when</div><div>> employing new guys. So if we are finally 15 peoples with own e-mail</div><div>> accounts which have to be polled regulary, the 15 user licence would</div><div>> normally be sufficient - but in case Mercury is showing 16 active</div><div>> users the licence aggreement would be exceeded. That's why my question</div><div>> regarding how Mercury is counting the active users.</div><div> </div><div>I suspect that the server itself takes one license, maybe the maiser function if you are running lists.  Talk to David Harris, he is the only one that can tell you for sure.  He must have provided you an e-mail address when you bought the license.</div><div> </div>

Thanks Thomas, I will do so.

Cheers 

Joerg

<p>Thanks Thomas, I will do so.</p><p>Cheers </p><p>Joerg </p>

[quote user="Thomas R. Stephenson"]I suspect that the server itself takes one license, maybe the maiser function if you are running lists.[/quote]

That seems correct on this installation.  Only one user configured but '3' active (several lists).

<P>[quote user="Thomas R. Stephenson"]I suspect that the server itself takes one license, maybe the maiser function if you are running lists.[/quote]</P> <P>That seems correct on this installation.  Only one user configured but '3' active (several lists).</P>

Thanks Filippo,

I have sent a query to David Harris. As soon as I get an answer I will inform you.

Cheers

Joerg

<p>Thanks Filippo,</p><p>I have sent a query to David Harris. As soon as I get an answer I will inform you.</p><p>Cheers</p><p>Joerg </p>
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