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email send error

If your Internet provider blocks outgoing traffic on port 25 you will either have to convince them not to do that for your IP, or switch to using the SMTP client module MercuryC to relay outgoing messages through your Internet provider's SMTP server.

/Rolf 

<p>If your Internet provider blocks outgoing traffic on port 25 you will either have to convince them not to do that for your IP, or switch to using the SMTP client module MercuryC to relay outgoing messages through your Internet provider's SMTP server.</p><p>/Rolf </p>

ok so i can recieve emails from outside address's such as aol and gmail but i cannot send to ourside address

here's what pop's up in the console

Resolved MX for 'gmail.com' to 173.194.79.27
Connecting to 209.85.225.26
Connection error.
Attempting connection to alternate, 74.125.65.26
Connection error on alternate.
Attempting connection to alternate, 173.194.76.27
Connection error on alternate.
Attempting connection to alternate, 173.194.79.27
Connection error on alternate.

and my name server is set for the local ip of my router

<p>ok so i can recieve emails from outside address's such as aol and gmail but i cannot send to ourside address</p><p>here's what pop's up in the console</p><p>Resolved MX for 'gmail.com' to 173.194.79.27 Connecting to 209.85.225.26 Connection error. Attempting connection to alternate, 74.125.65.26 Connection error on alternate. Attempting connection to alternate, 173.194.76.27 Connection error on alternate. Attempting connection to alternate, 173.194.79.27 Connection error on alternate.</p><p>and my name server is set for the local ip of my router </p>

Could be that outgoing traffic on port 25 is blocked by your Internet provider, or that Gmail for some reason is blocking your IP address. To get more details you can temporarily switch on session logging in MercuryE. 

/Rolf  

<p>Could be that outgoing traffic on port 25 is blocked by your Internet provider, or that Gmail for some reason is blocking your IP address. To get more details you can temporarily switch on session logging in MercuryE. </p><p>/Rolf  </p>

[quote user="logoster"]ok so i can recieve emails from outside address's such as aol and gmail but i cannot send to ourside address[/quote]

You are using MercuryE to try to send mail - turn on session logging to see if there's a specific rejection message.

To ensure you can send to everyone with MercuryE, you need:

1. A static IP address from a static address pool - not one from a dynamic pool.

2. A proper reverse DNS entry (ptr record) on your IP address - something like 'mail.domain.com'.  It helps if it does not contain words like 'dynamic' or 'dialup' etc.

3. Finally, constant monitoring to ensure that mail is sucessfully sent and that you do not get on any Blacklists.

If you can't ensure all of this then you need to be using MercuryC through your ISP or some other provider.

<P>[quote user="logoster"]ok so i can recieve emails from outside address's such as aol and gmail but i cannot send to ourside address[/quote]</P> <P>You are using MercuryE to try to send mail - turn on session logging to see if there's a specific rejection message.</P> <P>To ensure you can send to everyone with MercuryE, you need:</P> <P>1. A static IP address from a static address pool - not one from a dynamic pool.</P> <P>2. A proper reverse DNS entry (ptr record) on your IP address - something like 'mail.domain.com'.  It helps if it does not contain words like 'dynamic' or 'dialup' etc.</P> <P>3. Finally, constant monitoring to ensure that mail is sucessfully sent and that you do not get on any Blacklists.</P> <P>If you can't ensure all of this then you need to be using MercuryC through your ISP or some other provider.</P>

ok i enabled session logging:

here's what show's up:

12:43:09.961: --- Fri Mar 16 12:43:09 2012 ---
12:43:09.961: Connect to '173.194.79.26', timeout 60.
12:43:30.990: 15: Peer connect failure
12:43:30.990: --- Fri Mar 16 12:43:30 2012 ---
12:43:30.990: Connect to '209.85.225.27', timeout 60.
12:43:51.019: 15: Peer connect failure
12:43:51.019: --- Fri Mar 16 12:43:51 2012 ---
12:43:51.019: Connect to '74.125.47.26', timeout 60.
12:44:12.048: 15: Peer connect failure
12:44:12.048: --- Fri Mar 16 12:44:12 2012 ---
12:44:12.048: Connect to '173.194.76.27', timeout 60.
12:44:33.092: 15: Peer connect failure

<p>ok i enabled session logging:</p><p>here's what show's up:</p><p>12:43:09.961: --- Fri Mar 16 12:43:09 2012 --- 12:43:09.961: Connect to '173.194.79.26', timeout 60. 12:43:30.990: 15: Peer connect failure 12:43:30.990: --- Fri Mar 16 12:43:30 2012 --- 12:43:30.990: Connect to '209.85.225.27', timeout 60. 12:43:51.019: 15: Peer connect failure 12:43:51.019: --- Fri Mar 16 12:43:51 2012 --- 12:43:51.019: Connect to '74.125.47.26', timeout 60. 12:44:12.048: 15: Peer connect failure 12:44:12.048: --- Fri Mar 16 12:44:12 2012 --- 12:44:12.048: Connect to '173.194.76.27', timeout 60. 12:44:33.092: 15: Peer connect failure</p>

[quote user="logoster"]

ok i enabled session logging:

here's what show's up:

12:43:09.961: --- Fri Mar 16 12:43:09 2012 ---
12:43:09.961: Connect to '173.194.79.26', timeout 60.
12:43:30.990: 15: Peer connect failure
12:43:30.990: --- Fri Mar 16 12:43:30 2012 ---
12:43:30.990: Connect to '209.85.225.27', timeout 60.
12:43:51.019: 15: Peer connect failure
12:43:51.019: --- Fri Mar 16 12:43:51 2012 ---
12:43:51.019: Connect to '74.125.47.26', timeout 60.
12:44:12.048: 15: Peer connect failure
12:44:12.048: --- Fri Mar 16 12:44:12 2012 ---
12:44:12.048: Connect to '173.194.76.27', timeout 60.
12:44:33.092: 15: Peer connect failure

[/quote]

 Something is blocking your outgoing connection on port 25.  Check your firewall, any anti-virus, and finally your ISP.

[quote user="logoster"] <P>ok i enabled session logging:</P> <P>here's what show's up:</P> <P>12:43:09.961: --- Fri Mar 16 12:43:09 2012 --- 12:43:09.961: Connect to '173.194.79.26', timeout 60. 12:43:30.990: 15: Peer connect failure 12:43:30.990: --- Fri Mar 16 12:43:30 2012 --- 12:43:30.990: Connect to '209.85.225.27', timeout 60. 12:43:51.019: 15: Peer connect failure 12:43:51.019: --- Fri Mar 16 12:43:51 2012 --- 12:43:51.019: Connect to '74.125.47.26', timeout 60. 12:44:12.048: 15: Peer connect failure 12:44:12.048: --- Fri Mar 16 12:44:12 2012 --- 12:44:12.048: Connect to '173.194.76.27', timeout 60. 12:44:33.092: 15: Peer connect failure</P> <P>[/quote]</P> <P> Something is blocking your outgoing connection on port 25.  Check your firewall, any anti-virus, and finally your ISP.</P>

As you can receive incoming messages the forwarding of port 25 from the router/firewall obviously works. Make sure that the Windows firewall, if one is active, isn't blocking access, and that there is no realtime antivirus program running that might intercept traffic on port 25. After that check with your Internet provider's helpdesk if they by any chance block outgoing traffic on port 25 to stop spammers. Finally, make sure your IP address isn't listed in any DNS blacklist, for instance using this service: 

http://www.dnsbl.info/.

/Rolf 

<p>As you can receive incoming messages the forwarding of port 25 from the router/firewall obviously works. Make sure that the Windows firewall, if one is active, isn't blocking access, and that there is no realtime antivirus program running that might intercept traffic on port 25. After that check with your Internet provider's helpdesk if they by any chance block outgoing traffic on port 25 to stop spammers. Finally, make sure your IP address isn't listed in any DNS blacklist, for instance using this service:  <a href="http://www.dnsbl.info/">http://www.dnsbl.info/</a>.</p><p>/Rolf </p>
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