<p>Hello,</p><p>  Firstly we need some information from you. Do you use IERenderer or Bearhtml to display html messages? Keying in Shift + F1 key should show which product and version you are using.  Secondly please provide me with a sample message that demonstrates the problem. Please forward it as an attachement to irelam@telus.net  I will forward it on to Michael (IEREnderer author) if my Bearhtml is not involved. </p><p>Martin </p>

I recently had a message from a mailing list where a surname came through like this: <p>Boullé's   </p><p>I asked about it on the list, and this is the reply I received: </p><div id="qhide_67817" style="display:block;" class="qt">> Monday, April 2, 2012, 7:09:51 PM, you wrote: <p>>    >> Can anyone provide me with info on when the Boullé's came to >    South Africa? </p><p>>    SH> Boull WHO? </p><p>> Must be an artefact of your email viewer. My email client (The Bat) > using its text only view, transcribes the letters perfectly well, as > do, as it appears from messages in reply, do most other people's. </p><p>> In my email viewer the two odd letters are replaced by an e acute. </p></div>In the reply, the name in the haeader, and in the body of the message, was quite readable. <p>I have had a number of other messages with strange cvharacters in them -- capital A with two dots over it, Euro signs, trademark signs and the like. </p><p>People blame my reader, Pegasus, for them, but I find that when the guy who replied top me above quoted the original, it came through fine. </p><p>What is causing this, and is there anything I can do about it? </p><p>Thanks</p><p>Robert </p>