Community Discussions and Support
504 Need Fully Qualified Address

The hostname for your mail server isn't valid: (192.168.1.4)

It's a private net IP address which can't be used on the Internet, there must be square brackets not parenthesis, and it should be a proper domain name, not a numeric IP.

/Rolf 

<p>The hostname for your mail server isn't valid: (192.168.1.4)</p><p>It's a private net IP address which can't be used on the Internet, there must be square brackets not parenthesis, and it should be a proper domain name, not a numeric IP.</p><p>/Rolf </p>

I have a customer who sends me email, and he has specified that he gets read confirmation, which I think about and usually allow.

However, it looks like the 'replies' are failing.
I have found .cnm files under Mail\Admin that contain the following (partly quoted)

 Content-Description: Reason for delivery failure.

The attached message has failed delivery and has been referred
to you as postmaster. The following error report or reports
were given to explain the problem:

   *** harry.s@somewhere.co.nz
   504 Need Fully Qualified Address

--7124.-1414768906
Content-type: Message/RFC822

From:    Mail Delivery System <postmaster@(192.168.1.4)>
To:      harry.s@somewhere.co.nz
Date:    Mon, 25 Jun 2012 16:55:35 +1200
Subject: Delivery Confirmation

Is this a Mercury bug?
Thanks,
Ross
&lt;p&gt;I have a customer who sends me email, and he has specified that he gets read confirmation, which I think about and usually allow.&lt;/p&gt;&lt;p&gt;However, it looks like the &#039;replies&#039; are failing. I have found .cnm files under Mail\Admin that contain the following (partly quoted)&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;Content-Description: Reason for delivery failure. The attached message has failed delivery and has been referred to you as postmaster. The following error report or reports were given to explain the problem: &amp;nbsp;&amp;nbsp; *** harry.s@somewhere.co.nz &amp;nbsp;&amp;nbsp; 504 Need Fully Qualified Address --7124.-1414768906 Content-type: Message/RFC822 From:&amp;nbsp;&amp;nbsp;&amp;nbsp; Mail Delivery System &amp;lt;postmaster@(192.168.1.4)&amp;gt; To:&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; harry.s@somewhere.co.nz Date:&amp;nbsp;&amp;nbsp;&amp;nbsp; Mon, 25 Jun 2012 16:55:35 +1200 Subject: Delivery Confirmation&lt;/b&gt;&lt;/p&gt;&lt;/blockquote&gt;Is this a Mercury bug? Thanks, Ross
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