[quote user="Peter Strömblad"]
We have the same problem, so whenever there is a new version (as a tester there can be a few) I backup the server directory, not the queues, and the pmail.usr file - rest is left alone. Then I shut down the mercury server I'm about to upgrade, check that it is unloaded using both task manager, and file open check - then do any upgrades. It takes less than 2 minutes. Only very few users will see a pop3 connection error due to the upgrade. Normally I do it at 12:20 since most people then are at lunch, whether at home or at the office.
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2 minutes sounds very good. Compared to the time, that the regular Windows updates needs, this is really a short time.
I think, the POP3 connection dropouts are not the problem. The only problem I had in the past concerned IMAP connections. Because we work in Netware mode, the users mailboxes are not located on the server where mercury is running. Sometimes we got destroyed folders or hierarchies, when an user is connected by IMAP and I shut down Mercury. It seems that this happens when the user is accessing to a folder in the same moment (moving or deleting mails)
That's why I will do the upgrade today in the evening - on Friday evenings most of the people are watching TV [:D]
Best regards
Thomas
[quote user="Peter Strömblad"]
<p>We have the same problem, so whenever there is a new version (as a tester there can be a few) I backup the server directory, not the queues, and the pmail.usr file - rest is left alone. Then I shut down the mercury server I'm about to upgrade, check that it is unloaded using both task manager, and file open check - then do any upgrades. It takes less than 2 minutes. Only very few users will see a pop3 connection error due to the upgrade. Normally I do it at 12:20 since most people then are at lunch, whether at home or at the office.</p><p>[/quote]</p><p>2 minutes sounds very good. Compared to the time, that the regular Windows updates needs, this is really a short time.</p><p>I think, the POP3 connection dropouts are not the problem. The only problem I had in the past concerned IMAP connections. Because we work in Netware mode, the users mailboxes are not located on the server where mercury is running. Sometimes we got destroyed folders or hierarchies, when an user is connected by IMAP and I shut down Mercury. It seems that this happens when the user is accessing to a folder in the same moment (moving or deleting mails)</p><p>That's why I will do the upgrade today in the evening - on Friday evenings most of the people are watching TV [:D]&nbsp;</p><p>Best regards
Thomas
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