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Login errors & folder problems - large email problem

[quote user="deadstick"]There is a "Default timeout for

network connections" on the main Internet options screen and there is a

timeout setting for each host (SMTP & POP3).  The timeout setting in the host configuration takes precedence when set to anything other than zero.  Some folks have had to set a timeout

value as high as 300 while others have no problems with the default of

30.  Setting the timeout value higher than you need can cause problems so a little trial and error may be needed.[/quote]

I am running into a problem in which the POP3 host sometimes doesn't respond, resulting in delay when waiting for timeouts.  Then I can try again.   A previous timeout is not an indication that the server is unavailable, so short timeout are advantageous because a subsequent attempt will usually work.   A 10 sec. timeout works as well as a 45 sec. timout -- it either "takes" or doesn't "take".   So a short timeout is very advantageous.

The problem is with large files.  If the timeout is too short, an otherwise successful POP call fails.  Specifically, the large email displays a % of download countdown and eventually times out before completion.

I don't mind waiting for the fat email to download (unless it's a spam), but I don't know how to shorten the initial POP3 timeout without causing a large email to also timeout.  (I know about the file size limit option, but I actually *do* want to download these up to the ISP's limit.)

How can I adjust the initial POP3 call timeout but still allow downloads to complete?


<p>[quote user="deadstick"]There is a "Default timeout for network connections" on the main Internet options screen and there is a timeout setting for each host (SMTP & POP3).  The timeout setting in the host configuration takes precedence when set to anything other than zero.  Some folks have had to set a timeout value as high as 300 while others have no problems with the default of 30.  Setting the timeout value higher than you need can cause problems so a little trial and error may be needed.[/quote] I am running into a problem in which the POP3 host sometimes doesn't respond, resulting in delay when waiting for timeouts.  Then I can try again.   A previous timeout is not an indication that the server is unavailable, so short timeout are advantageous because a subsequent attempt will usually work.   A 10 sec. timeout works as well as a 45 sec. timout -- it either "takes" or doesn't "take".   So a short timeout is very advantageous. The problem is with large files.  If the timeout is too short, an otherwise successful POP call fails.  Specifically, the large email displays a % of download countdown and eventually times out before completion. I don't mind waiting for the fat email to download (unless it's a spam), but I don't know how to shorten the initial POP3 timeout without causing a large email to also timeout.  (I know about the file size limit option, but I actually *do* want to download these up to the ISP's limit.) How can I adjust the initial POP3 call timeout but still allow downloads to complete?</p><p> </p>

I just installed Pegasus V4.63 on a Win7Pro machine, accessing an IMAP account on Godaddy, and have two problems:

(1) The "Sent Items" and "Trash" folders don't work: nothing appears in them.

(2) The first time I send an email after launching the program, I usually get an SMTP login refusal, but resending is successful. Sometimes it takes one more resend, and subsequent emails go out normally.

Suggestions? TIA...

<p>I just installed Pegasus V4.63 on a Win7Pro machine, accessing an IMAP account on Godaddy, and have two problems:</p><p>(1) The "Sent Items" and "Trash" folders don't work: nothing appears in them.</p><p>(2) The first time I send an email after launching the program, I usually get an SMTP login refusal, but resending is successful. Sometimes it takes one more resend, and subsequent emails go out normally.</p><p>Suggestions? TIA... </p>

[quote user="deadstick"]

I just installed Pegasus V4.63 on a Win7Pro machine, accessing an IMAP account on Godaddy, and have two problems:

(1) The "Sent Items" and "Trash" folders don't work: nothing appears in them.[/quote]

Don't know on this.  I know with Gmail via IMAP there were issues with how the trash functioned but I don't remember the details. Might be worth contacting Godaddy support.

[quote]

(2) The first time I send an email after launching the program, I usually get an SMTP login refusal, but resending is successful. Sometimes it takes one more resend, and subsequent emails go out normally.[/quote]

This might be cause by a timeout issue.  There is a "Default timeout for

network connections" on the main Internet options screen and there is a

timeout setting for each host (SMTP & POP3).  The timeout setting in the host configuration takes precedence when set to anything other than zero.  Some folks have had to set a timeout

value as high as 300 while others have no problems with the default of

30.  Setting the timeout value higher than you need can cause problems so a little trial and error may be needed.  Read the help file for more on this

 

[quote user="deadstick"]<p>I just installed Pegasus V4.63 on a Win7Pro machine, accessing an IMAP account on Godaddy, and have two problems:</p><p>(1) The "Sent Items" and "Trash" folders don't work: nothing appears in them.[/quote]</p><p>Don't know on this.  I know with Gmail via IMAP there were issues with how the trash functioned but I don't remember the details. Might be worth contacting Godaddy support. </p><p>[quote] </p><p>(2) The first time I send an email after launching the program, I usually get an SMTP login refusal, but resending is successful. Sometimes it takes one more resend, and subsequent emails go out normally.[/quote] </p>This might be cause by a timeout issue.  There is a "Default timeout for network connections" on the main Internet options screen and there is a timeout setting for each host (SMTP & POP3).  The timeout setting in the host configuration takes precedence when set to anything other than zero.  Some folks have had to set a timeout value as high as 300 while others have no problems with the default of 30.  Setting the timeout value higher than you need can cause problems so a little trial and error may be needed.  Read the help file for more on this <p> </p>

Hmmm...The login failures seem to have gone away. Perhaps my timeout is just this much more than the average delays, and I get bumped when the traffic is heavy. If it comes back, I'll play with the timeout.

As for the "Sent Items" folder problem, I'm running Thunderbird on a different machine, and the messages sent from there do go into its Sent folder -- so it would seem to be a Pegasus problem.

 I'm afraid I let myself get played: I  ordered a book on Pegasus from Amazon, and it turned out to be a 1996 edition. Even came with  a floppy disk...

<p>Hmmm...The login failures seem to have gone away. Perhaps my timeout is just [i]this[/i] much more than the average delays, and I get bumped when the traffic is heavy. If it comes back, I'll play with the timeout.</p><p>As for the "Sent Items" folder problem, I'm running Thunderbird on a different machine, and the messages sent from there do go into its Sent folder -- so it would seem to be a Pegasus problem. </p><p> I'm afraid I let myself get played: I  ordered a book on Pegasus from Amazon, and it turned out to be a 1996 edition. Even came with  a floppy disk... </p>

[quote user="deadstick"]

As for the "Sent Items" folder problem, I'm running Thunderbird on a different machine, and the messages sent from there do go into its Sent folder -- so it would seem to be a Pegasus problem.[/quote]

Pegasus Mail has an IMAP configuration setting that allows you to specify the IMAP server Trash folder but doesn't have a configuration setting for the "Sent Items".  This makes sense since deletes are being handled at the IMAP server but sends are being handled by the client.  I am curious how Thunderbird accomplishes placing a copy in the "Sent Items" folder.  Does it have a configuration setting where you specify the IMAP folder to copy sent messages into?


[quote user="deadstick"]<p>As for the "Sent Items" folder problem, I'm running Thunderbird on a different machine, and the messages sent from there do go into its Sent folder -- so it would seem to be a Pegasus problem.[/quote]</p><p>Pegasus Mail has an IMAP configuration setting that allows you to specify the IMAP server Trash folder but doesn't have a configuration setting for the "Sent Items".  This makes sense since deletes are being handled at the IMAP server but sends are being handled by the client.  I am curious how Thunderbird accomplishes placing a copy in the "Sent Items" folder.  Does it have a configuration setting where you specify the IMAP folder to copy sent messages into? </p>

OK, "never mind" on the Thunderbird difference: turns out it was still configured to the SMTP server on my old host, so there's no  inconsistency.

As for Pegasus, "Folder Information" says both the Sent and Sent Items folders are remotely mounted IMAP4rev1 folders, and they have header and body cache files on my  local machine. Those files are indeed present and they update when I send a message, but they just don't display.

<p>OK, "never mind" on the Thunderbird difference: turns out it was still configured to the SMTP server on my old host, so there's no  inconsistency.</p><p>As for Pegasus, "Folder Information" says both the Sent and Sent Items folders are remotely mounted IMAP4rev1 folders, and they have header and body cache files on my  local machine. Those files are indeed present and they update when I send a message, but they just don't display. </p>
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