Mailbox error

Jerry Wise

posted Sep 19 '12 at 4:30 pm

[quote user="HB_wup"]So I will delete those emails in case you don't have another brilliant idea to save them.

But again: My pmail is working again so you saved my day! ;-))

[/quote]

I am happy winpm-32 is working well again with current and received messages.

Save those old moved message files until you can at least use Notepad to check and view them and at least determine who the messages were from. Even if messages are encoded the header portion and any plain text content will be readable in Notepad. It is possible you may even be able to determine why all the messages failed to open properly.

Are any of the suspect messages actually blank, no contents, or any of them indicating that they all binary content with noting readable in Notepad? Those can be indications of what might be the cause of their failure and whether some other step in mail delivery chain may have converted the to binary or some Anti Virus software might have altered the raw messages or header portion.

[quote user="HB_wup"]So I will delete those emails in case you don't have another brilliant idea to save them. But again: My pmail is working again so you saved my day! ;-))&nbsp;[/quote]&nbsp;I am happy winpm-32 is working well again with current and received messages. Save those old moved message files until you can at least use Notepad to check and view them and at least determine who the messages were from. Even if messages are encoded the header portion and any plain text content will be readable in Notepad. It is&nbsp; possible you may even be able to determine why all the messages failed to open properly.Are any of the suspect messages actually blank, no contents, or any of them indicating that they all binary content with noting readable in Notepad? Those can be indications of what might be the cause of their failure and whether some other step in mail delivery chain may have converted the to binary or some Anti Virus software might have altered the raw messages or header&nbsp; portion.

Dukeivo

posted Sep 16 '12 at 4:33 pm

Hello,

Recently had a Pmail crash. After that i lost my additional mailboxes. That's easy to restore, but when i added it again i got empty mailbox or mailbox with only one folder. I can't see the rest. System log is empty. Anyone has ideas what when wrong and how to restore all folders ?

P.S. Pmail 4.6.3.

Thanks,

Ivo.

Hello,Recently had a Pmail crash. After that i lost my additional mailboxes. That's easy to restore, but when i added it again i got empty mailbox or mailbox with only one folder. I can't see the rest. System log is empty. Anyone has ideas what when wrong and how to restore all folders ?&nbsp;P.S. Pmail 4.6.3.Thanks,Ivo.

Jerry Wise

posted Sep 16 '12 at 4:46 pm

Only you can tell us what type of mailboxes they were and where they were located. Were they actual usernames, each in a folder under ..pmail\mail\<user> or were they mailboxes added using Folders menu, Add mailbox to list and if so where were they located?k

If you had a crash and incomplete closure of winpm-32 on successful restart hierarch.pm file would have been rebuilt automatically but with no trays, all in flat top folder by name.

Are there any previous full backups available to extract any former data from?

Only you can tell us what type of mailboxes they were and where they were located. Were they actual usernames, each in a folder under ..pmail\mail\&lt;user&gt; or were they mailboxes added using Folders menu, Add mailbox to list and if so where were they located?kIf you had a crash and incomplete closure of winpm-32 on successful restart hierarch.pm file would have been rebuilt automatically but with no trays, all in flat top folder by name.Are there any previous full backups available to extract any former data from?

Dukeivo

posted Sep 16 '12 at 7:30 pm

Hello,

Those were mailboxes on other drives (encrypted external drives). Location: K:\Mails\ where K: is external drive. Mail folders are in Pmail default location.

I have a backup - tried to open that as seperate mailbox under L:\Mails\ got the same. Seems like some error not related to folders it self.

Thanks.

Ivo

Hello,Those were mailboxes on other drives (encrypted external drives). Location: K:\Mails\ where K: is external drive. Mail folders are in Pmail default location.I have a backup - tried to open that as seperate mailbox under L:\Mails\ got the same. Seems like some error not related to folders it self.Thanks.Ivo

Dukeivo

posted Sep 19 '12 at 9:55 am

Hi,

For others to know - delete hierarch.pm, Pmail regenerated it and now it works fine....

Ivo.

Hi,For others to know - delete hierarch.pm, Pmail regenerated it and now it works fine....Ivo.

HB_wup

posted Sep 19 '12 at 11:34 am

Hi,

I got a similar (?) problem: Today I wasn't able to start pmail (4.63). The pmail-Logo occured but the program didn't start. It kind of froze by "opening new mail folder". The win7 "circle" is still running, but nothing else happens. I already renamed "hierarch.pm", "folstate.pm" and "state.pmj", but Pmail is still not starting. The only thing I recognized is that "state.pmj" has been automatically rebuild, but not the other both files.

I desperately need help!

Thank you very much for any tip or clue!

Hendrik

Hi, I got a similar (?) problem: Today I wasn't able to start pmail (4.63). The pmail-Logo occured but the program didn't start. It kind of froze by "opening new mail folder". The win7 "circle" is still running, but nothing else happens. I already renamed "hierarch.pm", "folstate.pm" and "state.pmj", but Pmail is still not starting. The only thing I recognized is that "state.pmj" has been automatically rebuild, but not the other both files. I&nbsp; desperately need help! Thank you very much for any tip or clue! Hendrik

HB_wup

posted Sep 19 '12 at 11:44 am

I am sorry, but I dont know why my reply contains formatting instructions and I am not able to delete them. Sorry for the inconvenience, but I hope to get help anyway.

Thank you very much!

Hendrik

I am sorry, but I dont know why my reply contains formatting instructions and I am not able to delete them. Sorry for the inconvenience, but I&nbsp; hope to get help anyway. Thank you very much!Hendrik

Jerry Wise

posted Sep 19 '12 at 1:35 pm

You can test if problem is with new mail messages. Close winpm-32 first. Use win explorer or other file manager tool to to to your new mail location and rename all *.cnm new mail files to *.bak. Restart winpm-32 and test and if opens normally one of the new mail messages is the problem. Test again by renaming all back to .cnm in small groups or one at at time until the good and bad are found.

You can test if problem is with new mail messages. Close winpm-32 first. Use win explorer or other file manager tool to to to your new mail location and rename all *.cnm new mail files to *.bak. Restart winpm-32 and test and if opens&nbsp;normally&nbsp;one of the new mail messages is the &nbsp;problem. Test again by renaming all back to .cnm in small groups or one at at time until the good and bad are found.

HB_wup

posted Sep 19 '12 at 4:11 pm

Thank you a thousend times! Since there are hundreds of emails in my inbox, I wasn't able to rename them all. But thanks to your excellent advice I understood that all emails of the inbox are named *.cnm. So I created a temp folder and moved every *.cnm-file to the new folder. Afterwards pmail startet successfully. Afterwards I moved the *.cnm-files in groups, restarting pmail after every group moved. So the result was, that every single email of the day before yesterday caused pmail to freez while starting. So I will delete those emails in case you don't have another brilliant idea to save them.

But again: My pmail is working again so you saved my day! ;-))

Grettings

Hendrik

Thank you a thousend times! Since there are hundreds of emails in my inbox, I wasn't able to rename them all. But thanks to your excellent advice I understood that all emails of the inbox are named *.cnm. So I created a temp folder and moved every *.cnm-file to the new folder. Afterwards pmail startet successfully. Afterwards I moved the&nbsp; *.cnm-files in groups, restarting pmail after every group moved. So the result was, that every single email of the day before yesterday caused pmail to freez while starting. So I will delete those emails in case you don't have another brilliant idea to save them. But again: My pmail is working again so you saved my day! ;-))GrettingsHendrik &nbsp;

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