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PMail will not open . . .

PFluet,

Excuse me for not responding to your exact message when posting.  I was so relieved to have it working again, just neglected to address your message.

To your questions; Yes, it was a new install to the SD chip and it had worked for several months before this problem arose; do not need to do the reinstall to a different location to confirm it does work; Yes, I agree to not over write the original files and I understand what you are getting at; have not moved my chip to any other system yet, still working on learning some more of the ins and outs of Pegasus Mail.

Yes also to your example of your system compared to mine are the same.  Nice to see you are doing yours correctly, just like mine (BAG!).  I knew my install was correct as it had worked just fine for several months before going on that trip.  Had done some explaining to friends here before leaving and evidently when reinserting the Micro Mini SD Chip a miss handling of the insertion caused the switch to be moved and never thought of that until returning home as described in an earlier post.  EGG-ON-FACE!!  The best part is, "it is working correctly again."

Thank you to all that placed a post on this issue

<p>PFluet,</p><p>Excuse me for not responding to your exact message when posting.  I was so relieved to have it working again, just neglected to address your message.</p><p>To your questions; Yes, it was a new install to the SD chip and it had worked for several months before this problem arose; do not need to do the reinstall to a different location to confirm it does work; Yes, I agree to not over write the original files and I understand what you are getting at; have not moved my chip to any other system yet, still working on learning some more of the ins and outs of Pegasus Mail.</p><p>Yes also to your example of your system compared to mine are the same.  Nice to see you are doing yours correctly, just like mine (BAG!).  I knew my install was correct as it had worked just fine for several months before going on that trip.  Had done some explaining to friends here before leaving and evidently when reinserting the Micro Mini SD Chip a miss handling of the insertion caused the switch to be moved and never thought of that until returning home as described in an earlier post.  EGG-ON-FACE!!  The best part is, "it is working correctly again."</p><p>Thank you to all that placed a post on this issue </p>

Greetings from here to there,

 I have made a trip to visit a llloooonnnggg time friend, unvisited for about 50 odd years from service we spent together.  Suffering from much health difficulties.  THE END !!  Now my problem is PMail will not open only a flash of the opening window, icon type telling about files being opened, and then goes away.  Nothing has been changed from my home, am now about 842 miles away from there.  Even my ISP will not allow me access to my email account using the same password and user name in a web browser.  Any other infor you may need or want to give advice, just ask and ye shall receive

Any ideas would be of a great deal of HELP!

<p>Greetings from here to there,</p><p> I have made a trip to visit a llloooonnnggg time friend, unvisited for about 50 odd years from service we spent together.  Suffering from much health difficulties.  THE END !!  Now my problem is PMail will not open only a flash of the opening window, icon type telling about files being opened, and then goes away.  Nothing has been changed from my home, am now about 842 miles away from there.  Even my ISP will not allow me access to my email account using the same password and user name in a web browser.  Any other infor you may need or want to give advice, just ask and ye shall receive </p><p>Any ideas would be of a great deal of HELP! </p>

Pegasus Mail failing to open is an indication that it can't find the mailboxes.   See if you can figure out what has caused a change in the paths to the mailboxes.  If you are familiar with pconfig.exe and can run it if you need to verify where Pegasus is looking for the mailboxes.  Know that pconfig.exe will not run on a 64bit OS.

 

<p>Pegasus Mail failing to open is an indication that it can't find the mailboxes.   See if you can figure out what has caused a change in the paths to the mailboxes.  If you are familiar with pconfig.exe and can run it if you need to verify where Pegasus is looking for the mailboxes.  Know that pconfig.exe will not run on a 64bit OS. </p><p> </p>

Are you using your machine or are you using an USB stick inserted into a host machine away from home? What ports are you using now: the same as when at home or the ones you need to use when away from home on some WIFI connection for example. Often you must use different ports and authentication when away from home plus those ports must be open and allowed with the machine and network where you are located now.

If using USB stick has this one been tested away from home before?

<p>Are you using your machine or are you using an USB stick inserted into a host machine away from home? What ports are you using now: the same as when at home or the ones you need to use when away from home on some WIFI connection for example. Often you must use different ports and authentication when away from home plus those ports must be open and allowed with the machine and network where you are located now.</p><p>If using USB stick has this one been tested away from home before? </p>

[quote user="Jerry Wise"]

Are you using your machine or are you using an USB stick inserted into a host machine away from home? What ports are you using now: the same as when at home or the ones you need to use when away from home on some WIFI connection for example. Often you must use different ports and authentication when away from home plus those ports must be open and allowed with the machine and network where you are located now.

If using USB stick has this one been tested away from home before?

[/quote]

Yes I am using my machine not any one else's, nor using a USB stick, SD Micro chip, 16gig.  Installed as instructed by PMail, not tested away from home as there was not a reason to doubt it would work.  This trip was necessary and a very short time to put it together.  The ports should be the same as there has not been any reason to make any changes as Avast Antivirus FREE is doing my monitoring for any necessary security for my SSL authentication.  I do not use WiFi, which are usually referencing public access, only Private Wireless networks.

Excuse me for neglecting to also have that within my sig, just forgot

[quote user="Jerry Wise"]<p>Are you using your machine or are you using an USB stick inserted into a host machine away from home? What ports are you using now: the same as when at home or the ones you need to use when away from home on some WIFI connection for example. Often you must use different ports and authentication when away from home plus those ports must be open and allowed with the machine and network where you are located now.</p><p>If using USB stick has this one been tested away from home before? </p><p>[/quote]</p><p>Yes I am using my machine not any one else's, nor using a USB stick, SD Micro chip, 16gig.  Installed as instructed by PMail, not tested away from home as there was not a reason to doubt it would work.  This trip was necessary and a very short time to put it together.  The ports should be the same as there has not been any reason to make any changes as Avast Antivirus FREE is doing my monitoring for any necessary security for my SSL authentication.  I do not use WiFi, which are usually referencing public access, only Private Wireless networks.</p><p>Excuse me for neglecting to also have that within my sig, just forgot </p>

[quote user="NTxLS"]

Yes I am using my machine not any one else's, nor using a USB stick, SD Micro chip, 16gig.  Installed as instructed by PMail, not tested away from home as there was not a reason to doubt it would work.  This trip was necessary and a very short time to put it together.  The ports should be the same as there has not been any reason to make any changes as Avast Antivirus FREE is doing my monitoring for any necessary security for my SSL authentication.  I do not use WiFi, which are usually referencing public access, only Private Wireless networks.[/quote]

I am confused.  Is Pegasus Mail installed on an SD Micro chip or on the machines HD?  If on the SD card, are you using the -roam command line switch?  Does the Pegasus Mail folder structure look like x:\PMAIL\PROGRAMS and x:\PMAIL\MAIL?

Regarding web access to your email, is there a different machine that you can test access from?  This might identify whether the problem is specific to your machine or with the credentials.

 

 

[quote user="NTxLS"]<p>Yes I am using my machine not any one else's, nor using a USB stick, SD Micro chip, 16gig.  Installed as instructed by PMail, not tested away from home as there was not a reason to doubt it would work.  This trip was necessary and a very short time to put it together.  The ports should be the same as there has not been any reason to make any changes as Avast Antivirus FREE is doing my monitoring for any necessary security for my SSL authentication.  I do not use WiFi, which are usually referencing public access, only Private Wireless networks.[/quote]</p><p>I am confused.  Is Pegasus Mail installed on an SD Micro chip or on the machines HD?  If on the SD card, are you using the -roam command line switch?  Does the Pegasus Mail folder structure look like x:\PMAIL\PROGRAMS and x:\PMAIL\MAIL?</p><p>Regarding web access to your email, is there a different machine that you can test access from?  This might identify whether the problem is specific to your machine or with the credentials.</p><p> </p><p> </p>

Installed on SD Micro chip not HD, -roam command is used as instructed by PMail for using a USB or SD Micro Chip and the structure is as required by PMail, x:\PMail\Programs\ and x:\PMail\Mail\, as you had asked.  I will be home in a few days and will test from there, if time permits.

Thank you for reading about my problem, just have not had the time to be more responsive, maybe later from home

<p>Installed on SD Micro chip not HD, -roam command <u>is </u>used as instructed by PMail for using a USB or SD Micro Chip and the structure is as required by PMail, x:\PMail\Programs\ and x:\PMail\Mail\, as you had asked.  I will be home in a few days and will test from there, if time permits.</p><p>Thank you for reading about my problem, just have not had the time to be more responsive, maybe later from home </p>

Firstly, when at home, is that machine part of a network and secondly, have you checked to see that the mailboxes are actually on the card?

Firstly, when at home, is that machine part of a network and secondly, have you checked to see that the mailboxes are actually on the card?

@ Home it is the only one on the wireless network, all of the required folders as created by PMail are withinh the SD Micro Chip, PMail placed them there when setting up the system for email use.

@ Home it is the only one on the wireless network, all of the required folders as created by PMail are withinh the SD Micro Chip, PMail placed them there when setting up the system for email use.

If the same SD card and machine work correctly again when back at  home then that is the proof that the settings necessary for operation from outside of the local LAN must be different. It is normal for the SMTP port necessary and authentication to be different and in many cases also the POP3 port number and authentication also when using from the outside world, whether it be next door or across the country or at a local WIFI site.

If the card were configured to connect and work from outside then it would also work when within the local LAN at home too just as well as the strictly local configuration does. When outside you must use full username and domain name email address unlike within the local LAN or mail server you may only need the username for the account.

That could also be the reason you could not connect to your ISP and email server when away from home. You would have to use full username@domain from the outside world and the  port numbers required and authentication required from the outside world.

<p>If the same SD card and machine work correctly again when back at  home then that is the proof that the settings necessary for operation from outside of the local LAN must be different. It is normal for the SMTP port necessary and authentication to be different and in many cases also the POP3 port number and authentication also when using from the outside world, whether it be next door or across the country or at a local WIFI site.</p><p>If the card were configured to connect and work from outside then it would also work when within the local LAN at home too just as well as the strictly local configuration does. When outside you must use full username and domain name email address unlike within the local LAN or mail server you may only need the username for the account. </p><p>That could also be the reason you could not connect to your ISP and email server when away from home. You would have to use full username@domain from the outside world and the  port numbers required and authentication required from the outside world. </p>

I have not seen any acknowledgement that you have yet been able to get Pegasus Mail open when run from the SD chip.  Was this a new install of Pegasus Mail directly onto the SD chip?  If so, it must have run in order for you to configure it so we need to figure out what has changed.  If not, I would do a new install to see if that one works.  There is no need to configure POP3 and SMTP servers for this test, just install enough to get the Admin mailbox created then shut it down and see if it will open again.  Install to somewhere like x:\PM_Test or move the \PMail folder off the SD chip and install to the default x:\Pmail.  The idea being to avoid overwriting the existing files.

FWIW, I run PMail off a flash drive on three different PC's depending on where I am.  I start it by going to Start|Run and entering "e:\pmail\programs\winpm-32.exe -roam -i User_Me" (no quotes).  Is that consistent with what you have been trying (your drive letter and username may/will be different).


<p>I have not seen any acknowledgement that you have yet been able to get Pegasus Mail open when run from the SD chip.  Was this a new install of Pegasus Mail directly onto the SD chip?  If so, it must have run in order for you to configure it so we need to figure out what has changed.  If not, I would do a new install to see if that one works.  There is no need to configure POP3 and SMTP servers for this test, just install enough to get the Admin mailbox created then shut it down and see if it will open again.  Install to somewhere like x:\PM_Test or move the \PMail folder off the SD chip and install to the default x:\Pmail.  The idea being to avoid overwriting the existing files. </p><p>FWIW, I run PMail off a flash drive on three different PC's depending on where I am.  I start it by going to Start|Run and entering "e:\pmail\programs\winpm-32.exe -roam -i User_Me" (no quotes).  Is that consistent with what you have been trying (your drive letter and username may/will be different). </p><p> </p>

I am home again and it would not open here either, until I attempted to remove some of the *.old files.  It was not possible to remove any file, until a popup message about the chip being 'Write Protected' and removing the the 'Lock' on the SD Micro Chip did the trick.  Also do not know how that was changed to "Lock".  It had to be me that did it, may have been when removing and reinstalling and not having it aligned correctly causing the 'Lock' slider to be moved.

It is now working correctly.  Thank you for all of the suggestions and inquiries as to what or how it is setup.  I know it is setup correctly, just never thought it could be the "lock" on the chip itself.

 

<p>I am home again and it would not open here either, until I attempted to remove some of the *.old files.  It was not possible to remove any file, until a popup message about the chip being 'Write Protected' and removing the the 'Lock' on the SD Micro Chip did the trick.  Also do not know how that was changed to "Lock".  It had to be me that did it, may have been when removing and reinstalling and not having it aligned correctly causing the 'Lock' slider to be moved.</p><p>It is now working correctly.  Thank you for all of the suggestions and inquiries as to what or how it is setup.  I know it is setup correctly, just never thought it could be the "lock" on the chip itself.</p><p> </p>

[quote user="NTxLS"]It is now working correctly.  Thank you for all of the suggestions and inquiries as to what or how it is setup.  I know it is setup correctly, just never thought it could be the "lock" on the chip itself.

 [/quote]

Pegasus Mail can't work with files marked R attribute (read only) so if the lock means read only or no access at all or no write/update then winpm-32 would fail. Pegasus Mail always  needs read/write to all in ..\pmail and below and must of course have user rights to at least read/write to the media, location and ..\pmail and below plus same for the defined Temp location also.

[quote user="NTxLS"]It is now working correctly.  Thank you for all of the suggestions and inquiries as to what or how it is setup.  I know it is setup correctly, just never thought it could be the "lock" on the chip itself.<p> [/quote]</p><p>Pegasus Mail can't work with files marked R attribute (read only) so if the lock means read only or no access at all or no write/update then winpm-32 would fail. Pegasus Mail always  needs read/write to all in ..\pmail and below and must of course have user rights to at least read/write to the media, location and ..\pmail and below plus same for the defined Temp location also. </p>
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