Try recreating your SSL certificate in MercuryS. If that doesn't work, disable SSL in MercuryS.
Cheers!
-- David --
Try recreating your SSL certificate in MercuryS. If that doesn't work, disable SSL in MercuryS.
Cheers!
-- David --
Community Discussions and Support
ISSUE RECIEVING MAIL 4.4.2
I have mercury running as a mail server. someone from the outside company is trying to send an email to the domain hosted by mercury and recieving a bounce back with the following message. They are able to send to other email systems and we have no issue recieving from anyone else.
4.4.2 - Bad connection 'Connection Lost' (delivery attempts:
8)
<P>I have mercury running as a mail server.&nbsp; someone from the outside company is trying to send an email to the domain hosted by mercury and recieving a bounce back with the following message.&nbsp; They are able to send to other email systems and we have no issue recieving from anyone else.</P>
<P>4.4.2 - Bad connection 'Connection Lost' (delivery attempts:&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P>
[quote user="bstiefel"]
I have mercury running as a mail server. someone from the outside company is trying to send an email to the domain hosted by mercury and recieving a bounce back with the following message. They are able to send to other email systems and we have no issue recieving from anyone else.
4.4.2 - Bad connection 'Connection Lost' (delivery attempts: 8)
[/quote]
I would recommend that you turn on session logging in MercuryS and then have them send you a message. You see exactly what is going on between MercuryS and their server and will be in a much better position to see where the problem lies. BTW, are you using GrayWall?
Do not leave this on all the time since it's disk intensive and uses up a lot of CPU cycles when receiving mail.
[quote user="bstiefel"]<p>I have mercury running as a mail server.&nbsp; someone from the outside company is trying to send an email to the domain hosted by mercury and recieving a bounce back with the following message.&nbsp; They are able to send to other email systems and we have no issue recieving from anyone else.</p>
<p>4.4.2 - Bad connection 'Connection Lost' (delivery attempts:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><p>[/quote]</p><p>&nbsp;</p><p>I would recommend that you turn on session logging in MercuryS and then have them send you a message.&nbsp; You see exactly what is going on between MercuryS and their server and will be in a much better position to see where the problem lies.&nbsp; BTW, are you using GrayWall?
</p><p>Do not leave this on all the time since it's disk intensive and uses up a lot of CPU cycles when receiving mail.</p><p>&nbsp;</p>
I turned on logging and got the following text
11:17:22.010: Connection from 164.44.66.152, Thu Jul 26 11:17:22 2007<lf>
11:17:22.050: << 220 mail.wgplaw.com ESMTP server ready.<cr><lf>
11:17:22.130: >> EHLO smtpgw06out.chubb.com<cr><lf>
11:17:22.160: << 250-mail.wgplaw.com Hello smtpgw06out.chubb.com; ESMTPs are:<cr><lf>250-TIME<cr><lf>
11:17:22.180: << 250-SIZE 0<cr><lf>
11:17:22.180: << 250-STARTTLS<cr><lf>
11:17:22.200: << 250 HELP<cr><lf>
11:17:22.270: >> STARTTLS<cr><lf>
11:17:23.300: << 220 OK, begin SSL/TLS negotiation now.<cr><lf>
11:17:23.310: 20: Error -3 creating CryptLib session.
11:17:23.380: --- Connection closed normally at Thu Jul 26 11:17:23 2007. ---
11:17:23.410:
thanks in advance
<P>I turned on logging and got the following text</P>
<P>11:17:22.010: Connection from 164.44.66.152, Thu Jul 26 11:17:22 2007&lt;lf&gt;
11:17:22.050: &lt;&lt; 220 mail.wgplaw.com ESMTP server ready.&lt;cr&gt;&lt;lf&gt;
11:17:22.130: &gt;&gt; EHLO smtpgw06out.chubb.com&lt;cr&gt;&lt;lf&gt;
11:17:22.160: &lt;&lt; 250-mail.wgplaw.com Hello smtpgw06out.chubb.com; ESMTPs are:&lt;cr&gt;&lt;lf&gt;250-TIME&lt;cr&gt;&lt;lf&gt;
11:17:22.180: &lt;&lt; 250-SIZE 0&lt;cr&gt;&lt;lf&gt;
11:17:22.180: &lt;&lt; 250-STARTTLS&lt;cr&gt;&lt;lf&gt;
11:17:22.200: &lt;&lt; 250 HELP&lt;cr&gt;&lt;lf&gt;
11:17:22.270: &gt;&gt; STARTTLS&lt;cr&gt;&lt;lf&gt;
11:17:23.300: &lt;&lt; 220 OK, begin SSL/TLS negotiation now.&lt;cr&gt;&lt;lf&gt;
11:17:23.310: 20: Error -3 creating CryptLib session.
11:17:23.380: --- Connection closed normally at Thu Jul 26 11:17:23 2007. ---
11:17:23.410:
&nbsp;thanks in advance</P>
Are you running the latest Mercury version on WindowsNT by any chance? There is a known problem with this combination and ssl/tls connections.
If not, try recreating your ssl certificate and ensure that there is a separate cert for each protocol you use - SMTP, POP etc.
Last resort - turn ssl/tls off in the top checkbox on the ssl tab in the SMTP configuration.
<P>Are you running the latest Mercury version on WindowsNT by any chance?&nbsp; There is a known problem with this combination and ssl/tls connections.</P>
<P>If not, try recreating your ssl certificate and ensure that there is a separate cert for each protocol you use - SMTP, POP etc.</P>
<P>Last resort -&nbsp;turn ssl/tls off in the top checkbox on the ssl tab in the SMTP configuration.</P>
This topic is closed
With selected
deselect posts
show selected posts
All posts under this topic will be deleted ?