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Mail client authentication with Mercury

[quote user="pnchurch"]

Hi All

This is my first post I believe on this forum. Being a reasonably technical user I have been using Pegasus and Mecury on and off since 1996.

 I am in the process of trying to move all my existing email users from another mail server to Mercury and am using my email account as the guinea pig. I am having some problems with authentication that I really need to iron out before I can make the system live.

 I would like to have the options of either POP or IMAP available. I have a static IP address range which is allocated to the server.

 I have POP and IMAP configured with SSL certificates from Mercury.

I am now having the following error message displayed when using Pegasus:

*] Connection established to 87.127.57.70
>> 0061 +OK <344269386.63044@smtp2.zimbo.co.uk>, POP3 server ready.
<< 0006 STLS
>> 0034 +OK Begin SSL/TLS negotiation...
22: Error -41 activating SSL session (locus 6014, type 4, 'No data was read because the remote system closed the connection (recv() == 0)ÌÌ')[/quote]

What is in the MercuryP session log? Do you get the same problem using IMAP?

[quote]If I turn off SSL I can logon no problem from Pegasus but not from other mail clients. I cannot logon from other mail clients when using SSL or non-SSL. I need to be able to let clients logon from Outlook 2010 and Apple Mail to make this live.

 Any suggestions as to what I should check or further details that I could upload that would help diagnose this?[/quote]

This seems to be a completely different problem if it happens without SSL.  Again the session log is needed to diagnose this.

Note: before posting session logs here, blank out any username and password - even if they look encrypted.

 

[quote user=&quot;pnchurch&quot;] &lt;P&gt;Hi All&lt;/P&gt; &lt;P&gt;This is my first post I believe on this forum. Being a reasonably technical user I have been using Pegasus and Mecury on and off since 1996.&lt;/P&gt; &lt;P&gt;&amp;nbsp;I am in the process of trying to move all my existing email users from another mail server to Mercury and am using my email account as the guinea pig. I am having some problems with authentication that I really need to iron out before I can make the system live.&lt;/P&gt; &lt;P&gt;&amp;nbsp;I would like to have the options of either POP or IMAP available. I have a static IP address range which is allocated to the server.&lt;/P&gt; &lt;P&gt;&amp;nbsp;I have POP and IMAP configured with SSL certificates from Mercury.&lt;/P&gt; &lt;P&gt;I am now having the following error message displayed when using Pegasus:&lt;/P&gt; &lt;P&gt;*] Connection established to 87.127.57.70 &amp;gt;&amp;gt; 0061 +OK &amp;lt;&lt;A href=&quot;mailto:344269386.63044@smtp2.zimbo.co.uk&quot; mce_href=&quot;mailto:344269386.63044@smtp2.zimbo.co.uk&quot;&gt;344269386.63044@smtp2.zimbo.co.uk&lt;/A&gt;&amp;gt;, POP3 server ready. &amp;lt;&amp;lt; 0006 STLS &amp;gt;&amp;gt; 0034 +OK Begin SSL/TLS negotiation... 22: Error -41 activating SSL session (locus 6014, type 4, &#039;No data was read because the remote system closed the connection (recv() == 0)&Igrave;&Igrave;&#039;)[/quote]&lt;/P&gt; &lt;P&gt;What is in the MercuryP session log? Do you get the same problem using IMAP? &lt;/P&gt; &lt;P&gt;[quote]If I turn off SSL I can logon no problem from Pegasus but not from other mail clients. I cannot logon from other mail clients when using SSL or non-SSL. I need to be able to let clients logon from Outlook 2010 and Apple Mail to make this live.&lt;/P&gt; &lt;P&gt;&amp;nbsp;Any suggestions as to what I should check or further details that I could upload that would help diagnose this?[/quote]&lt;/P&gt; &lt;P&gt;This seems to be a completely different problem if it happens without SSL.&amp;nbsp; Again the session log is needed to diagnose this.&lt;/P&gt; &lt;P&gt;&lt;STRONG&gt;Note&lt;/STRONG&gt;: before posting session logs here, blank out any username and password - even if they look encrypted.&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

Hi All

This is my first post I believe on this forum. Being a reasonably technical user I have been using Pegasus and Mecury on and off since 1996.

 I am in the process of trying to move all my existing email users from another mail server to Mercury and am using my email account as the guinea pig. I am having some problems with authentication that I really need to iron out before I can make the system live.

 I would like to have the options of either POP or IMAP available. I have a static IP address range which is allocated to the server.

 I have POP and IMAP configured with SSL certificates from Mercury.

I am now having the following error message displayed when using Pegasus:

*] Connection established to 87.127.57.70
>> 0061 +OK <344269386.63044@smtp2.zimbo.co.uk>, POP3 server ready.
<< 0006 STLS
>> 0034 +OK Begin SSL/TLS negotiation...
22: Error -41 activating SSL session (locus 6014, type 4, 'No data was read because the remote system closed the connection (recv() == 0)ÌÌ')

If I turn off SSL I can logon no problem from Pegasus but not from other mail clients. I cannot logon from other mail clients when using SSL or non-SSL. I need to be able to let clients logon from Outlook 2010 and Apple Mail to make this live.

 Any suggestions as to what I should check or further details that I could upload that would help diagnose this?

 Much appreciated

Philip

&lt;p&gt;Hi All&lt;/p&gt;&lt;p&gt;This is my first post I believe on this forum. Being a reasonably technical user I have been using Pegasus and Mecury on and off since 1996.&lt;/p&gt;&lt;p&gt;&amp;nbsp;I am in the process of trying to move all my existing email users from another mail server to Mercury and am using my email account as the guinea pig. I am having some problems with authentication that I really need to iron out before I can make the system live.&lt;/p&gt;&lt;p&gt;&amp;nbsp;I would like to have the options of either POP or IMAP available. I have a static IP address range which is allocated to the server.&lt;/p&gt;&lt;p&gt;&amp;nbsp;I have POP and IMAP configured with SSL certificates from Mercury.&lt;/p&gt;&lt;p&gt;I am now having the following error message displayed when using Pegasus:&lt;/p&gt;&lt;p&gt;*] Connection established to 87.127.57.70 &amp;gt;&amp;gt; 0061 +OK &amp;lt;&lt;a href=&quot;mailto:344269386.63044@smtp2.zimbo.co.uk&quot;&gt;344269386.63044@smtp2.zimbo.co.uk&lt;/a&gt;&amp;gt;, POP3 server ready. &amp;lt;&amp;lt; 0006 STLS &amp;gt;&amp;gt; 0034 +OK Begin SSL/TLS negotiation... 22: Error -41 activating SSL session (locus 6014, type 4, &#039;No data was read because the remote system closed the connection (recv() == 0)&Igrave;&Igrave;&#039;) &lt;/p&gt;&lt;p&gt;If I turn off SSL I can logon no problem from Pegasus but not from other mail clients. I cannot logon from other mail clients when using SSL or non-SSL. I need to be able to let clients logon from Outlook 2010 and Apple Mail to make this live.&lt;/p&gt;&lt;p&gt;&amp;nbsp;Any suggestions as to what I should check or further details that I could upload that would help diagnose this?&lt;/p&gt;&lt;p&gt;&amp;nbsp;Much appreciated&lt;/p&gt;&lt;p&gt;Philip&lt;/p&gt;
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