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keeping messages in new mail folder that are not apam

[quote user="bobbiev"]

I am an ebay seller on occasion and so I get a lot of messages from ebay.  I am having a problem telling my program that I want ebay messages in my new mail folder.  I have set messages from ebay to filter to my new mail folder and I have told spam halter that that is where I want those messages.  Instead, they keep ending up in a folder that Pmail sets up called "junk and suspicious mail".  How can I convince PMail that I want those messages in my new mail folder instead?

Thanks, Bobbie

[/quote]

It may not be spamhalter that is sending ebay messages to Junk and suspicious mail folder. It may be Content Control that is doing it since both use that folder as their target to where to place messages. What do the headers of raw view of messages show? Can you see any added entry content control added and if so what was it? What content rule triggered?

 

[quote user="bobbiev"]<p>I am an ebay seller on occasion and so I get a lot of messages from ebay.  I am having a problem telling my program that I want ebay messages in my new mail folder.  I have set messages from ebay to filter to my new mail folder and I have told spam halter that that is where I want those messages.  Instead, they keep ending up in a folder that Pmail sets up called "junk and suspicious mail".  How can I convince PMail that I want those messages in my new mail folder instead? </p><p>Thanks, Bobbie </p><p>[/quote]</p><p>It may not be spamhalter that is sending ebay messages to Junk and suspicious mail folder. It may be Content Control that is doing it since both use that folder as their target to where to place messages. What do the headers of raw view of messages show? Can you see any added entry content control added and if so what was it? What content rule triggered?</p><p> </p>

I am an ebay seller on occasion and so I get a lot of messages from ebay.  I am having a problem telling my program that I want ebay messages in my new mail folder.  I have set messages from ebay to filter to my new mail folder and I have told spam halter that that is where I want those messages.  Instead, they keep ending up in a folder that Pmail sets up called "junk and suspicious mail".  How can I convince PMail that I want those messages in my new mail folder instead?

Thanks, Bobbie

<p>I am an ebay seller on occasion and so I get a lot of messages from ebay.  I am having a problem telling my program that I want ebay messages in my new mail folder.  I have set messages from ebay to filter to my new mail folder and I have told spam halter that that is where I want those messages.  Instead, they keep ending up in a folder that Pmail sets up called "junk and suspicious mail".  How can I convince PMail that I want those messages in my new mail folder instead? </p><p>Thanks, Bobbie </p>
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