Yes, but because of your reminder, I went back and triple checked, and found my problems.

For POP3, I had forgotten to enable SSL.  For SMTP, I had the wrong port.   My hosting service doesn't use the standard ports.

Thanks for sending me back to the basics!  That's usually where most problems occur, isn't it?

[:D] 

Hi, new to the program, and trying to get it to work with my mail servers. I have my own domain, and all my mail goes through their servers (except one account with my ISP).  

I know I have mail on the server, because I sent a test message from another account.  However, I can't get it to download, and can't figure out why.   I've entered the info as provided by my hosting service, but things aren't working.

Same for SMTP. I can't send, either.

When I try to send or download, I do see some activity in the lower left - I assume that's a message bar.  It tells me it's connecting to the appropriate server, but it times out, and that's that.

I know it's not a DNS issue because I can ping the servers using the URL.

Can anyone give me some pointers?

Have you entered the information required in the security tab of the server definitions?

Inquirer, [:)]
I can connect to 1and1 with Pmail without any problems using this settings:

POP3:
Incoming Server hostname:     pop.1and1.com
Incoming Port Number:     995
SSL:    direct     SSL

User Name:     Your full 1&1 e-mail address
Authentication/password:     Normal password

SMTP:
Outgoing Server hostname:     smtp.1and1.com
Outgoing Port Number:     587
SSL:     STARTTLS
Authentication:     Coose your 1&1 e-mail POP3  definition


IMAP:
incoming Server hostname:     imap.1and1.com
Incoming Port Number:     993
SSL:    direct     SSL
User Name/Loginname:     Your full 1&1 e-mail address
Authentication/password:     Normal password


The SMPT definition do you always need. (for POP3 or/and IMAP)

Regards 

Peggy  [W]