[quote user="BMS"]

Hi Michael,

The browser (Firefox) settings are identical on both computers - the only difference being the XP / Win 8 OS.

Thanks,

[/quote]

I was getting access violation messages when using Firefox with BearHTML, but this ceased (so far) when I dumped Firefox. 

This is a variation on my previous post (unsolved)

When clicking on a link to create an email (from various sources) the expected behaviour does not occur on one installation of Pegasus.

The link format goes as follows:

 email@address?Subject=words and more words

 One several computers this opens a new email, correctly formatted with the 'To' addy and 'subject' in the correct fields.

One one computer this places the whole link as   email@address?Subject=words and more words in the To field.

All settings have been compared between computers and are the same.

What is the issue I should address to have the link create the new email in the required format???

[quote user="BMS"]

When clicking on a link to create an email (from various sources) the expected behaviour does not occur on one installation of Pegasus.

The link format goes as follows:

 email@address?Subject=words and more words

 One several computers this opens a new email, correctly formatted with the 'To' addy and 'subject' in the correct fields.

One one computer this places the whole link as   email@address?Subject=words and more words in the To field.

All settings have been compared between computers and are the same.

What is the issue I should address to have the link create the new email in the required format???

 [/quote]

Try the using the following link format:

mailto:email@address?Subject=words%20and%20more%20words

KSQR

Thanks, the "mailto" command is used. I should have included this in the above example for clarity.

the use of '%20' for spaces may be the kicker. Not sure if enclosing subject text within quotes will also work.

[quote user="aderoy"]the use of '%20' for spaces may be the kicker. Not sure if enclosing subject text within quotes will also work.
[/quote]

No the '%20' are not used. This was inserted in the suggested reply. 

The fundamental question is "why does it work on several computers and not on one?" All running same version of PM...

My brief research into the "?Subject" syntax indicates that the browser is involved.  I suggest comparing browsers between working and non-working PC.

[quote user="bfluet"]My brief research into the "?Subject" syntax indicates that the browser is involved.  I suggest comparing browsers between working and non-working PC.
[/quote]

Thanks Brian, the link is embedded in an email and creation of the new email from this link is all done within PM. There is no reliance on a browser. It appears this may be a tough one given the input I'm receiving. Thanks for your suggestion.

From what I read it appears that the browser acts on mailto: links, regardless of where they are triggered from.  The mailto: link syntax was repeatedly referred to as HTML so it could very well be that the default program handling HTML is at play.  I don't know how to tell what that is other than looking at the program associated with the .html extension.

[quote user="bfluet"]From what I read it appears that the browser acts on mailto: links, regardless of where they are triggered from.  The mailto: link syntax was repeatedly referred to as HTML so it could very well be that the default program handling HTML is at play.  I don't know how to tell what that is other than looking at the program associated with the .html extension.
[/quote]

Thanks again Brian. I'll do comparisons on Firefox settings on the suspect computer and those where this works as it should.

The Firefox configurations are identical on the computers.

Any other suggestions, please?

[quote user="BMS"]No the '%20' are not used.[/quote]

You have to ... blanks are not allowed in links! Had some problems too when accidently creating mailto-links on webpages with blanks in.

[quote]The fundamental question is "why does it work on several computers and not on one?" All running same version of PM... [/quote]

Are all the installations/users of Pegasus using the same HTML-renderer? Or is one with IERenderer, the other with BearHTML?

bye   Olaf

[quote user="FJR"]

[quote user="BMS"]No the '%20' are not used.[/quote]

You have to ... blanks are not allowed in links! Had some problems too when accidently creating mailto-links on webpages with blanks in.

[quote]The fundamental question is "why does it work on several computers and not on one?" All running same version of PM... [/quote]

Are all the installations/users of Pegasus using the same HTML-renderer? Or is one with IERenderer, the other with BearHTML?

bye   Olaf

[/quote]

How / where do I determine which is used? Thanks

Click on the IERenderer icon (RHS of Toolbar). Use IERenderer will be ticked if it is in use. Otherwise BearHTML is in use.

Both were running IERenderer and I switch this off on the suspect computer and now it behaves like it should :)

While the problem is solved, it's a curiosity that two PM set up exactly the same way behaved differently in this instance.

Thanks you for pointing me in the right direction. 

Were they running the same version of IERenderer? (IERenderer "About")

[quote user="caisson"]Were they running the same version of IERenderer? (IERenderer "About")
[/quote]

Both running 2.4.9.2

[quote user="BMS"]

Both were running IERenderer and I switch this off on the suspect computer and now it behaves like it should :)

While the problem is solved, it's a curiosity that two PM set up exactly the same way behaved differently in this instance.

Thanks you for pointing me in the right direction. 

[/quote]

The developer of IERenderer, Michael in der Wiesche (IDW in this forum), might be able to throw some light on why this is happening,

given the problem has been narrowed down to an interaction with IERenderer on a single machine.

The mailto split now works after defering to Bear, however I now have a new error message, which requires frequent close of PM and a restart.

Looks like I have to make a decision as to which way to go - now between a rock and a hard place. What's the "cure" for this one?

 As a test, I reverted back to IERenderer and this error msg does not occur.

Start with this:

 http://community.pmail.com/forums/thread/31478.aspx