Community Discussions and Support
Weird Folder problem

[quote user="Carpediem"]I did a side-by-side comparison on this and determined that up to about 100 messages your method above is much much quicker.[/quote]

OK ... your test tells us, that the difference is not that folders are on IMAP or local -  there are obviously different routines for copy/move involved with drag&drop and using the icon. May be David could use the same, quicker routine for both (perhaps saving program-code :-).

[quote]I said you were a genius for a reason Olaf, you're a genius! :)[/quote]

Thanks ... but I'm for shure not! [:$]

I'm simply a very long time Pegasus user and IT admin with meanwhile thousands of university employees passing by. One offered service for users in my faculty is to migrate mailboxes on or to the central mailservices of the university. Doing that one time after a nice party till sunrise I had ... hmmm ... small problems on a high-resolution pc/monitor to hit the intended target folder with drag&drop. [H] So I simply used CTRL+A, hit the move-icon and navigated to the target folder with cursorkeys. OK - I wasn't that tired to not recognize the difference in speed moving the mails. That's all - no genius far and wide - only a Pegasus user in luck. [:D]

cheers *hicks*      Olaf

 


<p>[quote user="Carpediem"]I did a side-by-side comparison on this and determined that up to about 100 messages your method above is much much quicker.[/quote]</p><p>OK ... your test tells us, that the difference is not that folders are on IMAP or local -  there are obviously different routines for copy/move involved with drag&drop and using the icon. May be David could use the same, quicker routine for both (perhaps saving program-code :-). </p><p>[quote]I said you were a genius for a reason Olaf, you're a genius! :)[/quote]</p><p>Thanks ... but I'm for shure not! [:$]</p><p>I'm simply a very long time Pegasus user and IT admin with meanwhile thousands of university employees passing by. One offered service for users in my faculty is to migrate mailboxes on or to the central mailservices of the university. Doing that one time after a nice party till sunrise I had ... hmmm ... small problems on a high-resolution pc/monitor to hit the intended target folder with drag&drop. [H] So I simply used CTRL+A, hit the move-icon and navigated to the target folder with cursorkeys. OK - I wasn't that tired to not recognize the difference in speed moving the mails. That's all - no genius far and wide - only a Pegasus user in luck. [:D]</p><p>cheers *hicks*      Olaf</p><p> </p>

This morning I noticed that my primary folder (where I organize most of my correspondence, NOT the New Mail folder) was in the folder's list 3 times. Furthermore, when I tried to get folder information it had something that looked like this: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! under Unique ID (only they weren't really exclamation points but some ascii symbol that was similar). I tried reindexing and it said there were no problems, then I (stupidly) picked the bottom one off the list and deleted it. Wham! all three copies were gone and I had to go to my backup. Interestingly (and unfortunately) my live backup software somehow decided that since Pegasus had deleted the file, it should also so I had to go back further to find a good version of the .PMM file and its corresponding index. 

Then proceeded much adventure with the HIERARCH.PM file and attempting to hexedit and repair the !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! stuff that had somehow found its way who knows when into the .PMM file, ie, this problem has probably been lurking in the database for awhile now and Pegasus only today decided to cough up a furball about it.  Following some interesting advice I found here in the forums (mostly quite old) I renamed HIERARCH.PM to .sav and restarted Pmail, which caused all my elegant folders and trays to be strewn all over. Played with that mess and trying to restore the older .PM file for several hours and at this moment, I have an edited header on a 370MB database file of a year's emails that I'd dearly love to keep intact, one extra long line in the Pegasus-generated HIERARCH.PM file that corresponds to my somewhat inept and blind hacking job on the header (but the !!!!!!!!!!!!!!!!!!!!!!!!!!!'s are thankfully gone), and two copies (instead of 3) of the same folder with the same name and the same number of messages in each. 

I'd like to figure out a way to fix that if I can, but am already in so far over my head I'm getting a bit nauseous. Therefore I thought I'd ask the geniuses on this forum for your assistance.

 P.S. I've been using several versions of Pegasus Mail since the 90's, have donated for it a few times, introduced Novell to David indirectly (at the 1993 Brainshare meeting in Salt Lake) and have rarely had a thing go wrong with this wonderful software that wasn't my fault or that I couldn't resolve. Today however is different. BTW I'm running 4.63 at the moment, (running on Windows 7 Home Premium) am nervous about upgrading to the 4.7 until I figure this problem out. Thanking you I remain... :)

  BTW, this is the real thing it does, not sure if the browser will let me paste  it here:  ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ

 

UPDATE: I've been manually recreating the folder trays that were lost with the HIERARCH.PM file's demise. While doing that I was able to partially recreate the multiple folders issue, for every folder I moved to a filing tray, yet another copy of the original folder I want only one of showed up in the Mailbox. I've replicated this several times now and have had as many as a dozen versions of the same folder hanging there. They are all "live" including being able to read messages in them, any and all "mirror" the original (wherever that is). If I sort one by date, they are all sorted by date, etc. Closing and reopening Pegasus makes all but two of them disappear. Weird huh? 

<p>This morning I noticed that my primary folder (where I organize most of my correspondence, NOT the New Mail folder) was in the folder's list 3 times. Furthermore, when I tried to get folder information it had something that looked like this: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! under Unique ID (only they weren't really exclamation points but some ascii symbol that was similar). I tried reindexing and it said there were no problems, then I (stupidly) picked the bottom one off the list and deleted it. Wham! all three copies were gone and I had to go to my backup. Interestingly (and unfortunately) my live backup software somehow decided that since Pegasus had deleted the file, it should also so I had to go back further to find a good version of the .PMM file and its corresponding index. </p><p>Then proceeded much adventure with the HIERARCH.PM file and attempting to hexedit and repair the !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! stuff that had somehow found its way who knows when into the .PMM file, ie, this problem has probably been lurking in the database for awhile now and Pegasus only today decided to cough up a furball about it. <span style="font-size: 10pt;"> Following some interesting advice I found here in the forums (mostly quite old) I renamed HIERARCH.PM to .sav and restarted Pmail, which caused all my elegant folders and trays to be strewn all over. Played with that mess and trying to restore the older .PM file for several hours and at this moment, I have an edited header on a 370MB database file of a year's emails that I'd dearly love to keep intact, one extra long line in the Pegasus-generated HIERARCH.PM file that corresponds to my somewhat inept and blind hacking job on the header (but the !!!!!!!!!!!!!!!!!!!!!!!!!!!'s are thankfully gone), and two copies (instead of 3) of the same folder with the same name and the same number of messages in each. </span></p><p>I'd like to figure out a way to fix that if I can, but am already in so far over my head I'm getting a bit nauseous. Therefore I thought I'd ask the geniuses on this forum for your assistance.</p><p> P.S. I've been using several versions of Pegasus Mail since the 90's, have donated for it a few times, introduced Novell to David indirectly (at the 1993 Brainshare meeting in Salt Lake) and have rarely had a thing go wrong with this wonderful software that wasn't my fault or that I couldn't resolve. Today however is different. BTW I'm running 4.63 at the moment, (running on Windows 7 Home Premium) am nervous about upgrading to the 4.7 until I figure this problem out. Thanking you I remain... :)</p><p> <span style="font-size: 10pt;"> BTW, this is the real thing it does, not sure if the browser will let me paste  it here: </span> ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ</p><p> </p><p>UPDATE: I've been manually recreating the folder trays that were lost with the HIERARCH.PM file's demise. While doing that I was able to partially recreate the multiple folders issue, for every folder I moved to a filing tray, yet another copy of the original folder I want only one of showed up in the Mailbox. I've replicated this several times now and have had as many as a dozen versions of the same folder hanging there. They are all "live" including being able to read messages in them, any and all "mirror" the original (wherever that is). If I sort one by date, they are all sorted by date, etc. Closing and reopening Pegasus makes all but two of them disappear. Weird huh? </p>

[quote user="Carpediem"]This morning I noticed that my primary folder (where I organize most of my correspondence, NOT the New Mail folder) was in the folder's list 3 times. Furthermore, when I tried to get folder information it had something that looked like this: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! under Unique ID [/quote]

That means that HIERARCH.PM or the headline of the relevant PMM-file has crashed.

[quote]Following some interesting advice I found here in the forums (mostly quite old) I renamed HIERARCH.PM to .sav and restarted Pmail, which caused all my elegant folders and trays to be strewn all over.[/quote]

For that reason I don't like that advice. [:(] It's the last solution [:|]

[quote]Played with that mess and trying to restore the older .PM file for several hours and at this moment [/quote]

Should be no problem ... on closed Pegasus.

[quote]I have an edited header on a 370MB database file of a year's emails that I'd dearly love to keep intact, one extra long line in the Pegasus-generated HIERARCH.PM file that corresponds to my somewhat inept and blind hacking job on the header (but the !!!!!!!!!!!!!!!!!!!!!!!!!!!'s are thankfully gone), and two copies (instead of 3) of the same folder with the same name and the same number of messages in each. [/quote]

OK - create a new folder, copy all mails from one of that multiple shown, but identical folders to that new folder. Close Pegasus, reopen it, delete one of that multiple folders (hopefully all three will disappear as happended before), cloes Pegasus again, reopen it and rename that new folder to what it should be named. Remember if there were filteríng rules on the old folder, you have to reassign them to the new folder - or if there were rules pointing to the old folder, you have to change them poiting to the new folder.

bye  Olaf

P.S. In those error states I get paranoid - that's the reason for multiple closing and opening Pegasus - to ensure Pegasus writes data on every step.

 

I'd like to figure out a way to fix that if I can, but am already in so far over my head I'm getting a bit nauseous. Therefore I thought I'd ask the geniuses on this forum for your assistance.

 P.S. I've been using several versions of Pegasus Mail since the 90's, have donated for it a few times, introduced Novell to David indirectly (at the 1993 Brainshare meeting in Salt Lake) and have rarely had a thing go wrong with this wonderful software that wasn't my fault or that I couldn't resolve. Today however is different. BTW I'm running 4.63 at the moment, (running on Windows 7 Home Premium) am nervous about upgrading to the 4.7 until I figure this problem out. Thanking you I remain... :)

  BTW, this is the real thing it does, not sure if the browser will let me paste  it here:  ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ

 

UPDATE: I've been manually recreating the folder trays that were lost with the HIERARCH.PM file's demise. While doing that I was able to partially recreate the multiple folders issue, for every folder I moved to a filing tray, yet another copy of the original folder I want only one of showed up in the Mailbox. I've replicated this several times now and have had as many as a dozen versions of the same folder hanging there. They are all "live" including being able to read messages in them, any and all "mirror" the original (wherever that is). If I sort one by date, they are all sorted by date, etc. Closing and reopening Pegasus makes all but two of them disappear. Weird huh? 


<p>[quote user="Carpediem"]This morning I noticed that my primary folder (where I organize most of my correspondence, NOT the New Mail folder) was in the folder's list 3 times. Furthermore, when I tried to get folder information it had something that looked like this: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! under Unique ID [/quote]</p><p>That means that HIERARCH.PM or the headline of the relevant PMM-file has crashed. </p><p> [quote]<span style="font-size: 10pt;">Following some interesting advice I found here in the forums (mostly quite old) I renamed HIERARCH.PM to .sav and restarted Pmail, which caused all my elegant folders and trays to be strewn all over.</span><span style="font-size: 10pt;">[/quote]</span></p><p>For that reason I don't like that advice. [:(] It's the last solution [:|] </p><p><span style="font-size: 10pt;"> [quote]Played with that mess and trying to restore the older .PM file for several hours and at this moment</span> [/quote]</p><p>Should be no problem ... on closed Pegasus. </p><p><span style="font-size: 10pt;"> [quote]I have an edited header on a 370MB database file of a year's emails that I'd dearly love to keep intact, one extra long line in the Pegasus-generated HIERARCH.PM file that corresponds to my somewhat inept and blind hacking job on the header (but the !!!!!!!!!!!!!!!!!!!!!!!!!!!'s are thankfully gone), and two copies (instead of 3) of the same folder with the same name and the same number of messages in each.</span> [/quote]</p><p>OK - create a new folder, copy all mails from one of that multiple shown, but identical folders to that new folder. Close Pegasus, reopen it, delete one of that multiple folders (hopefully all three will disappear as happended before), cloes Pegasus again, reopen it and rename that new folder to what it should be named. Remember if there were filteríng rules on the old folder, you have to reassign them to the new folder - or if there were rules pointing to the old folder, you have to change them poiting to the new folder.</p><p>bye  Olaf</p><p>P.S. In those error states I get paranoid - that's the reason for multiple closing and opening Pegasus - to ensure Pegasus writes data on every step.</p><p> </p><p>I'd like to figure out a way to fix that if I can, but am already in so far over my head I'm getting a bit nauseous. Therefore I thought I'd ask the geniuses on this forum for your assistance.</p><p> P.S. I've been using several versions of Pegasus Mail since the 90's, have donated for it a few times, introduced Novell to David indirectly (at the 1993 Brainshare meeting in Salt Lake) and have rarely had a thing go wrong with this wonderful software that wasn't my fault or that I couldn't resolve. Today however is different. BTW I'm running 4.63 at the moment, (running on Windows 7 Home Premium) am nervous about upgrading to the 4.7 until I figure this problem out. Thanking you I remain... :)</p><p> <span style="font-size: 10pt;"> BTW, this is the real thing it does, not sure if the browser will let me paste  it here: </span> ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ</p><p> </p><p>UPDATE: I've been manually recreating the folder trays that were lost with the HIERARCH.PM file's demise. While doing that I was able to partially recreate the multiple folders issue, for every folder I moved to a filing tray, yet another copy of the original folder I want only one of showed up in the Mailbox. I've replicated this several times now and have had as many as a dozen versions of the same folder hanging there. They are all "live" including being able to read messages in them, any and all "mirror" the original (wherever that is). If I sort one by date, they are all sorted by date, etc. Closing and reopening Pegasus makes all but two of them disappear. Weird huh? </p>

OK - create a new folder, copy all mails from one of that multiple shown, but identical folders to that new folder. Close Pegasus, reopen it, delete one of that multiple folders (hopefully all three will disappear as happended before), cloes Pegasus again, reopen it and rename that new folder to what it should be named. Remember if there were filteríng rules on the old folder, you have to reassign them to the new folder - or if there were rules pointing to the old folder, you have to change them poiting to the new folder.

 Thanks Olaf, that seems to have done the trick and after reading it (and having done things like that myself) I'm more than a bit embarrassed I didn't think of it first. One thing I already knew is that even with an i7 CPU and 16GB RAM, moving hundreds of emails from folder to folder takes a LONG time. Windows also thinks Pegasus is not responding, but it is just taking its time and doing it right I suppose, and this has let me do a number of other chores while the computer putzes along.  :)

<p><span style="font-family: Tahoma, Arial, Helvetica; background-color: rgb(221, 221, 221);">OK - create a new folder, copy all mails from one of that multiple shown, but identical folders to that new folder. Close Pegasus, reopen it, delete one of that multiple folders (hopefully all three will disappear as happended before), cloes Pegasus again, reopen it and rename that new folder to what it should be named. Remember if there were filteríng rules on the old folder, you have to reassign them to the new folder - or if there were rules pointing to the old folder, you have to change them poiting to the new folder.</span></p><p> Thanks Olaf, that seems to have done the trick and after reading it (and having done things like that myself) I'm more than a bit embarrassed I didn't think of it first. One thing I already knew is that even with an i7 CPU and 16GB RAM, moving hundreds of emails from folder to folder takes a LONG time. Windows also thinks Pegasus is not responding, but it is just taking its time and doing it right I suppose, and this has let me do a number of other chores while the computer putzes along. <span style="font-size: 10pt;"> :)</span></p>

Ohh ... I should have been more detailed [:)]

OK ... with copying hundreds of mails Pegasus may from some point still show no reaction for a while, but it will do the job at least. There is no reason for not working with you computer.

But there seems to be a difference in the way you copy or move mails (especially with IMAP-Folders, but I think it will be with local  folders too). If you mark all mails in a folder and du drag & drop with your mouse, it takes for (to me) unknown reasons much more time than doing it with the move or copy icon (in preview mode). With IMAP-folders it seems, that with  drag&drop Pegasus opens a connection for every mail, while with copy/move via Icon Pegasus opens a session and keeps it open while copyiing/moving the mails.

bye   Olaf

 

<p>Ohh ... I should have been more detailed [:)]</p><p>OK ... with copying hundreds of mails Pegasus may from some point still show no reaction for a while, but it will do the job at least. There is no reason for not working with you computer.</p><p>But there seems to be a difference in the way you copy or move mails (especially with IMAP-Folders, but I think it will be with local  folders too). If you mark all mails in a folder and du drag & drop with your mouse, it takes for (to me) unknown reasons much more time than doing it with the move or copy icon (in preview mode). With IMAP-folders it seems, that with  drag&drop Pegasus opens a connection for every mail, while with copy/move via Icon Pegasus opens a session and keeps it open while copyiing/moving the mails.</p><p>bye   Olaf</p><p> </p>

But there seems to be a difference in the way you copy or move mails (especially with IMAP-Folders, but I think it will be with local  folders too). If you mark all mails in a folder and du drag & drop with your mouse, it takes for (to me) unknown reasons much more time than doing it with the move or copy icon (in preview mode). With IMAP-folders it seems, that with  drag&drop Pegasus opens a connection for every mail, while with copy/move via Icon Pegasus opens a session and keeps it open while copyiing/moving the mails.

Interesting. I did a side-by-side comparison on this and determined that up to about 100 messages your method above is much much quicker. After that, whatever scheme is under the hood still slows things down (not IMAP here but local POP3 mail), however nothing as bad as drag-and-drop. I've been doing the drag-and-drop literally since Winpmail came out and it never once occurred to me that the other scheme would be any different. I said you were a genius for a reason Olaf, you're a genius! :)

Cheers 

<p><span style="font-family: Tahoma, Arial, Helvetica; background-color: rgb(221, 221, 221);">But there seems to be a difference in the way you copy or move mails (especially with IMAP-Folders, but I think it will be with local  folders too). If you mark all mails in a folder and du drag & drop with your mouse, it takes for (to me) unknown reasons much more time than doing it with the move or copy icon (in preview mode). With IMAP-folders it seems, that with  drag&drop Pegasus opens a connection for every mail, while with copy/move via Icon Pegasus opens a session and keeps it open while copyiing/moving the mails.</span></p><p>Interesting. I did a side-by-side comparison on this and determined that up to about 100 messages your method above is much much quicker. After that, whatever scheme is under the hood still slows things down (not IMAP here but local POP3 mail), however nothing as bad as drag-and-drop. I've been doing the drag-and-drop literally since Winpmail came out and it never once occurred to me that the other scheme would be any different. I said you were a genius for a reason Olaf, you're a genius! :)</p><p>Cheers </p>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft