Oh dear.  Please send me a copy of the entire email, so it can be reviewed for structure and syntax. The easiest way to do this is to open the message then click the Forward button, and enter my email address (irelam@telus.net). In the Forwarding method,  click the button that states "Forward the message without editing".  Then click the Forward button at the bottom of the screen.

Martin 

is there a setting someplace in V4.7 that I can make sure that emails come through in html format if they are sent that way?  thank you

Go to menu Tools/Options/Incoming Mail/Message Reader/Where choice of format exists, display fancy version

should be checked 

Martin 

it is checked...and it still does not work