Hi All
As anyone experience high CPU usage with mercury or can someone tell me if this is normal. it used to hover around 5% now its hitting 25% (this is on a multicore cpu, I have changed the affinity setting for mercury but it then becomes unstable and crashes far to often)
The problem is with outlook and IOS IMAP accounts they have become very slow. when users click outlook it can take minutes to open, if they delete a message, and go in to another folder when they go back the message as returned or it will just not do anything for a few minutes by which time the user as killed outlook out of fustration.
In outlook i have changed some of the account setting, 'Get unread count for subscribed folders' and selected 'Download headers only' on the inbox, set them to check every five minutes.
I have removed all the running deamons from the INI file and there is no antivirus installed on the machine.
If someone knows of a fix or can help in any way it will be very much appreciated.
Thanks
Where did you install Mercury? XP, Win7, Win8.x?
What happens when you set back the options 'Get unread count for subscribed folders' and 'Download headers only' in Outlook?
Hi Sellerie
Mercury is installed on a Win 7 Pro. the actual users mail folder is on a separate drive to speed things up. When I set back the options it slows outlook down a lot more and this is on more than 4 machines.
I only have 12 users on IMAP with multiple devices, shouldn't mercury be able to handle a lot more users via IMAP?.
I have been looking at the size of the databases and some are just over 1GB, do you think that an SSD drive will speed up the process?.
Thanks for your help.
Mercury32 can handle a lot more users via IMAP. I think the problem is Outlook itself. IIRC, Outlook had problems with IMAP in the past. Do you see the same slowdowns if you connect via Outlook to other IMAP servers?
A SSD will speed up most processes. Databases over 1GB should be no real problem if you move the mails out the inbox. It is known to me that having to many mails in the inbox causes a slowdown of Mercury32. This seems to be a bug and is perhaps (hopefully) fixed in the coming release 4.80...
