Community Discussions and Support
550 Request action not taken: mailbox unavailable

If you are only going to use the server for sending messages originating from your own computer using MercuryC you can probably leave the domain settings as they are. (You obviously don't own the domains listed there, but as the server won't be connected directly to recipients it won't make any difference.) Restricting access to  network interface 127.0.0.1 for MercuryS (the SMTP server module) is maybe OK, depending on if the program that creates the messages is set to use that interface. To be able to relay (send messages to non-local recipients) you should set MercuryS to allow relaying (Configuration/MercuryS SMTP Sever/Connection control).

I'm not sure if you actually found the PDF manual for Mercury? It's named man-473.pdf and should be located in the main Mercury folder. It contains a lot of information that is useful if you want to understand how an email system works.

To get the help system working you may, depending on what version of Windows you are using, have to install this update: http://support.microsoft.com/kb/917607/de . (The help system will actually be replaced in the next version of Mercury to avoid this issue.)

Finally, please check logs to see what the server is doing when there is a problem.

 

<p>If you are only going to use the server for sending messages originating from your own computer using MercuryC you can probably leave the domain settings as they are. (You obviously don't own the domains listed there, but as the server won't be connected directly to recipients it won't make any difference.) Restricting access to  network interface 127.0.0.1 for MercuryS (the SMTP server module) is maybe OK, depending on if the program that creates the messages is set to use that interface. To be able to relay (send messages to non-local recipients) you should set MercuryS to allow relaying (Configuration/MercuryS SMTP Sever/Connection control).</p><p>I'm not sure if you actually found the PDF manual for Mercury? It's named man-473.pdf and should be located in the main Mercury folder. It contains a lot of information that is useful if you want to understand how an email system works.</p><p>To get the help system working you may, depending on what version of Windows you are using, have to install this update: http://support.microsoft.com/kb/917607/de . (The help system will actually be replaced in the next version of Mercury to avoid this issue.)</p><p>Finally, please check logs to see what the server is doing when there is a problem.</p><p> </p>

Hallo.

Mein Problem ist:

Immer Wenn ich eine Mail verschicke bekomme ich den Error 550 Request action not taken: mailbox unavailable.

Doch das komisch ist:

Bei der ersten Narchicht bekomme ich diese Meldung nicht.

Mein Mercury.ini-File ist:

 #  MERCURY.INI generated by Mercury Setup
#
#
#  Sample Bindery Mode MERCURY.INI file (in fact, the one I use on
#  my production server). This one implements most of the possible
#  switches for each module, but you can edit it to do less if you
#  wish. All the fields shown below are described in the file
#  MGUIDE.HLP which is supplied in the Mercury archive.
#
#  Anything after a '#' to the end of the line is a comment and
#  is stripped out before parsing. Trailing and leading whitespace
#  is also stripped before parsing. Many sample commands have been
#  left in this file commented out for reference purposes.
#

[General]
myname:          localhost    # Canonical name for this server
timezone:        +0000    # Time Zone to add to date fields
file_api:        1    # Use the file api instead of queues
mailqueue:       C:\XAMPP\MERCURYMAIL\QUEUE    # Where mail should be put for delivery
smtpqueue:       C:\XAMPP\MERCURYMAIL\QUEUE    # Where the SMTP client should look for mail
newmail_path:    C:\XAMPP\MERCURYMAIL\MAIL\~N    # Where to find the users' WinPMail mailboxes.

[Protocols]
MERCURYS.DLL
# MERCURYP.DLL
# MERCURYE.DLL
MERCURYC.DLL
# MERCURYD.DLL
# MERCURYH.DLL
# MERCURYF.DLL
# MERCURYW.DLL
# MERCURYX.DLL
# MERCURYI.DLL
# MERCURYB.DLL

[Mercury]
failfile:      C:\xampp\MERCURYMAIL\Mercury\FAILURE.MER    # Delivery failure notification template
confirmfile:   C:\xampp\MERCURYMAIL\Mercury\CONFIRM.MER    # Delivery confirmation template
aliasfile:     C:\xampp\MERCURYMAIL\Mercury\ALIAS.MER    # System-wide alias file
synfile:       C:\xampp\MERCURYMAIL\Mercury\SYNONYM.MER    # User synonym database
listfile:      C:\xampp\MERCURYMAIL\Mercury\LISTS.MER    # List of lists
logwidth:      30    # Width of address fields in logfile
retpath:       1    # Do/Don't use 'return-path' for errors
maxhops:       30    # Used to detect mailing loops
gullible:      1    # If NZ, don't validate 'From' fields
bitnethost:    cunyvm.cuny.edu    # Relay host for '.bitnet' rewrites
poll:          10   # Seconds between queue polling cycles
scratch:       C:\xampp\MERCURYMAIL\Scratch    # Where we can write temp files
returnlines:   15    # How many lines of failed messages to return
postmaster:    Admin    # NetWare UIC of postmaster
broadcast:     0    # Yes, we want broadcast notifications, but
receipts:      0    # ... no broadcasts for receipt confirmations
PM_notify:     1    # Do/Don't send errors to the postmaster
change_owner:  0    # Change message ownership to recipient
auto_tzone:    1    # If NZ, obtain timezone information from OS
LogLevel:      15    # System message reporting level
LogMax:        100    # Maximum number of system messages to store
RetryPeriod:   30    # Period between job retries (minutes)
MaxRetries:    16    # Maximum number of times a job can fail
TwoPasses:     1    # If NZ, process submission queue in 2 passes
Autoaddress:   0    # If NZ, auto-generate user addresses based on name
Daily_exit:    0    # If NZ, auto-restart each day after maintenance
No_Areply:     0    # If NZ, disable automatic replies system-wide
Alt_Forward:   0    # If NZ, allow alternate forwarding specification
Maint_hour:    2    # Hour for daily maintenance (24-hour clock)
Maint_min:     0    # Minute for daily maintenance
Retry_Mode:    0    # If NZ, use progressive backoff for queue retries
Local_DSNs:    1    # If NZ generate Delivery Status for local users only
DSN_time1:     10800    # Seconds deferred before first DSN is sent
DSN_time2:     86400    # Seconds deferred before second DSN is sent
DSN_time3:     259200    # Seconds deferred before third DSN is sent
Host_in_title: 0    # If NZ, show hostname in system tray and taskbar
Lingering:     0    # Enable or disable 'lingering mailboxes'
Linger_Timeout: 60   # Seconds before a lingering mailbox is shut down
Alert_Host:    notify.pmail.com    # Host to check for licensee advisories
Alert_Interval: 720   # Frequency in minutes (min 240) for checks
Alert_Flags:   3    # Flags controlling advisory checks

[MercuryC]
Host : mail.gmx.net
Failfile : C:\xampp\MERCURYMAIL\Mercury\FAILURE.MER
HELO : Destranix-PC
Poll : 30
Scratch : C:\xampp\MERCURYMAIL\Mercury
ReturnLines : 15
Timeout : 60
ESMTP : 1
SMTP_Username: Name
SMTP_Password: Passwort
POP3_Auth : 1
POP3_Host : pop.gmx.net
POP3_Port : 995
POP3_ConnFlags : 8
Log_Verbose : 0

[MercuryE]
HELO : Destranix-PC
Poll : 15
Timeout : 600
Nameservers : 127.0.0.1
Log_Verbose : 0
DNS_Timeout : 20
DNS_Retries : 4
Transcripts : 1
MaxThreads : 10

[MercuryD]
Scratch : C:\xampp\MERCURYMAIL\Mercury
Timeout : 30
Poll : 30

[MercuryS]
Debug : 1
HELO : MyLocalSMTP
Logfile : C:\xampp\MERCURYMAIL\Logs\MERCURYS.LOG
Timeout : 30
Relay : 1
Strict_Relay : 0
Interface : 127.0.0.1
Allow_Illegals : 0
SMTP_Authentication : 0
Auth_File : pw-test
Compliance_Settings : 0
Maximum_Failed_Rcpts : 4
Max_Relay_Attempts : 4
SSL_Mode : 0
ST_Blacklisting : 288
No_VRFY : 0
SMTP_ConnFlags : 0

[MercuryP]
Scratch : C:\xampp\MERCURYMAIL\Mercury
Stack : 32768
Interface : 127.0.0.1
Mark_Read : 1
SSL_Mode : 0
Login_Disabled : 0
UIDL_nul_list : 1
New_UIDs : 0
No_NUL_passwords : 0
Timeout : 60

[MercuryX]
Cmd_Wait: 1
IE4_Dialling: 0
Use_ETRN: 0
Clients_only: 0
Drain_queues: 1
Sunday: 0000,0000,0,0,0,0
Monday: 0000,0000,0,0,0,0
Tuesday: 0000,0000,0,0,0,0
Wednesday: 0000,0000,0,0,0,0
Thursday: 0000,0000,0,0,0,0
Friday: 0000,0000,0,0,0,0
Saturday: 0000,0000,0,0,0,0

[Domains]
localhost: localhost
localhost: localhost.net
localhost: localhost.org
localhost: localhost.com

[Maiser]
Maiser:          Maiser   # 'Username' of mail server account
Helpfile:        C:\xampp\MERCURYMAIL\Mercury\MAISER.HLP   # Help sent on failed maiser requests
Lookupfile:      C:\xampp\MERCURYMAIL\Mercury\MAISER.LKP   # Format file for the 'lookup' command
Send_dir:        C:\xampp\MERCURYMAIL\Mercury\SENDABLE   # Directory for the 'send' command
Logfile:         C:\xampp\MERCURYMAIL\Logs\MAISER.LOG   # Mail server log file
Notify:          C:\xampp\MERCURYMAIL\Mercury\TMP   # Dir. for pending 'notify' commands
NoList:          N   # If 'Y', disable the 'list' command
Local_only:      Y   # If 'Y', local 'notify' commands only

[MercuryH]
Logfile              :     C:\xampp\MERCURYMAIL\Logs\MERCURYH.LOG
# Addressbook : \\CLIO\SYS\SYSTEM\MERCURY\PH.PMR
# MOTD : \\CLIO\SYS\SYSTEM\MERCURY\PH-MOTD.TXT
# Administrator : postmaster@clio.pmail.gen.nz
Timeout : 30

[MercuryI]
Scratch : C:\xampp\MERCURYMAIL\SCRATCH
Timeout : 120
Server_Port : 143
Charset : ISO-8859-1
Interface : 127.0.0.1
Idle_Timeout : 1800
SSL_Mode : 0
Login_Disabled : 0
No_NUL_passwords : 1

[MercuryB]
Scratch : C:\xampp\MERCURYMAIL\SCRATCH
Timeout : 120
Server_Port : 2224
Interface : 127.0.0.1
Idle_Timeout : 1800
URL_Base : Destranix.de

[Groups]

[Rewrite]

[Statistics]
StatFlags:    0  # Statistical reporting settings
STF_Hours:    24  # How often to write stat log files
STM_Hours:    24  # How often to e-mail stat log files

Hat jemand eine Idee wie man das Problem lösen kann?

Danke schon mal im voraus.

<p>Hallo.</p><p>Mein Problem ist:</p><p>Immer Wenn ich eine Mail verschicke bekomme ich den Error 550 Request action not taken: mailbox unavailable.</p><p>Doch das komisch ist:</p><p>Bei der ersten Narchicht bekomme ich diese Meldung nicht.</p><p>Mein Mercury.ini-File ist:</p><p> #  MERCURY.INI generated by Mercury Setup # # #  Sample Bindery Mode MERCURY.INI file (in fact, the one I use on #  my production server). This one implements most of the possible #  switches for each module, but you can edit it to do less if you #  wish. All the fields shown below are described in the file #  MGUIDE.HLP which is supplied in the Mercury archive. # #  Anything after a '#' to the end of the line is a comment and #  is stripped out before parsing. Trailing and leading whitespace #  is also stripped before parsing. Many sample commands have been #  left in this file commented out for reference purposes. # [General] myname:          localhost    # Canonical name for this server timezone:        +0000    # Time Zone to add to date fields file_api:        1    # Use the file api instead of queues mailqueue:       C:\XAMPP\MERCURYMAIL\QUEUE    # Where mail should be put for delivery smtpqueue:       C:\XAMPP\MERCURYMAIL\QUEUE    # Where the SMTP client should look for mail newmail_path:    C:\XAMPP\MERCURYMAIL\MAIL\~N    # Where to find the users' WinPMail mailboxes. [Protocols] MERCURYS.DLL # MERCURYP.DLL # MERCURYE.DLL MERCURYC.DLL # MERCURYD.DLL # MERCURYH.DLL # MERCURYF.DLL # MERCURYW.DLL # MERCURYX.DLL # MERCURYI.DLL # MERCURYB.DLL [Mercury] failfile:      C:\xampp\MERCURYMAIL\Mercury\FAILURE.MER    # Delivery failure notification template confirmfile:   C:\xampp\MERCURYMAIL\Mercury\CONFIRM.MER    # Delivery confirmation template aliasfile:     C:\xampp\MERCURYMAIL\Mercury\ALIAS.MER    # System-wide alias file synfile:       C:\xampp\MERCURYMAIL\Mercury\SYNONYM.MER    # User synonym database listfile:      C:\xampp\MERCURYMAIL\Mercury\LISTS.MER    # List of lists logwidth:      30    # Width of address fields in logfile retpath:       1    # Do/Don't use 'return-path' for errors maxhops:       30    # Used to detect mailing loops gullible:      1    # If NZ, don't validate 'From' fields bitnethost:    cunyvm.cuny.edu    # Relay host for '.bitnet' rewrites poll:          10   # Seconds between queue polling cycles scratch:       C:\xampp\MERCURYMAIL\Scratch    # Where we can write temp files returnlines:   15    # How many lines of failed messages to return postmaster:    Admin    # NetWare UIC of postmaster broadcast:     0    # Yes, we want broadcast notifications, but receipts:      0    # ... no broadcasts for receipt confirmations PM_notify:     1    # Do/Don't send errors to the postmaster change_owner:  0    # Change message ownership to recipient auto_tzone:    1    # If NZ, obtain timezone information from OS LogLevel:      15    # System message reporting level LogMax:        100    # Maximum number of system messages to store RetryPeriod:   30    # Period between job retries (minutes) MaxRetries:    16    # Maximum number of times a job can fail TwoPasses:     1    # If NZ, process submission queue in 2 passes Autoaddress:   0    # If NZ, auto-generate user addresses based on name Daily_exit:    0    # If NZ, auto-restart each day after maintenance No_Areply:     0    # If NZ, disable automatic replies system-wide Alt_Forward:   0    # If NZ, allow alternate forwarding specification Maint_hour:    2    # Hour for daily maintenance (24-hour clock) Maint_min:     0    # Minute for daily maintenance Retry_Mode:    0    # If NZ, use progressive backoff for queue retries Local_DSNs:    1    # If NZ generate Delivery Status for local users only DSN_time1:     10800    # Seconds deferred before first DSN is sent DSN_time2:     86400    # Seconds deferred before second DSN is sent DSN_time3:     259200    # Seconds deferred before third DSN is sent Host_in_title: 0    # If NZ, show hostname in system tray and taskbar Lingering:     0    # Enable or disable 'lingering mailboxes' Linger_Timeout: 60   # Seconds before a lingering mailbox is shut down Alert_Host:    notify.pmail.com    # Host to check for licensee advisories Alert_Interval: 720   # Frequency in minutes (min 240) for checks Alert_Flags:   3    # Flags controlling advisory checks [MercuryC] Host : mail.gmx.net Failfile : C:\xampp\MERCURYMAIL\Mercury\FAILURE.MER HELO : Destranix-PC Poll : 30 Scratch : C:\xampp\MERCURYMAIL\Mercury ReturnLines : 15 Timeout : 60 ESMTP : 1 SMTP_Username: Name SMTP_Password: Passwort POP3_Auth : 1 POP3_Host : pop.gmx.net POP3_Port : 995 POP3_ConnFlags : 8 Log_Verbose : 0 [MercuryE] HELO : Destranix-PC Poll : 15 Timeout : 600 Nameservers : 127.0.0.1 Log_Verbose : 0 DNS_Timeout : 20 DNS_Retries : 4 Transcripts : 1 MaxThreads : 10 [MercuryD] Scratch : C:\xampp\MERCURYMAIL\Mercury Timeout : 30 Poll : 30 [MercuryS] Debug : 1 HELO : MyLocalSMTP Logfile : C:\xampp\MERCURYMAIL\Logs\MERCURYS.LOG Timeout : 30 Relay : 1 Strict_Relay : 0 Interface : 127.0.0.1 Allow_Illegals : 0 SMTP_Authentication : 0 Auth_File : pw-test Compliance_Settings : 0 Maximum_Failed_Rcpts : 4 Max_Relay_Attempts : 4 SSL_Mode : 0 ST_Blacklisting : 288 No_VRFY : 0 SMTP_ConnFlags : 0 [MercuryP] Scratch : C:\xampp\MERCURYMAIL\Mercury Stack : 32768 Interface : 127.0.0.1 Mark_Read : 1 SSL_Mode : 0 Login_Disabled : 0 UIDL_nul_list : 1 New_UIDs : 0 No_NUL_passwords : 0 Timeout : 60 [MercuryX] Cmd_Wait: 1 IE4_Dialling: 0 Use_ETRN: 0 Clients_only: 0 Drain_queues: 1 Sunday: 0000,0000,0,0,0,0 Monday: 0000,0000,0,0,0,0 Tuesday: 0000,0000,0,0,0,0 Wednesday: 0000,0000,0,0,0,0 Thursday: 0000,0000,0,0,0,0 Friday: 0000,0000,0,0,0,0 Saturday: 0000,0000,0,0,0,0 [Domains] localhost: localhost localhost: localhost.net localhost: localhost.org localhost: localhost.com [Maiser] Maiser:          Maiser   # 'Username' of mail server account Helpfile:        C:\xampp\MERCURYMAIL\Mercury\MAISER.HLP   # Help sent on failed maiser requests Lookupfile:      C:\xampp\MERCURYMAIL\Mercury\MAISER.LKP   # Format file for the 'lookup' command Send_dir:        C:\xampp\MERCURYMAIL\Mercury\SENDABLE   # Directory for the 'send' command Logfile:         C:\xampp\MERCURYMAIL\Logs\MAISER.LOG   # Mail server log file Notify:          C:\xampp\MERCURYMAIL\Mercury\TMP   # Dir. for pending 'notify' commands NoList:          N   # If 'Y', disable the 'list' command Local_only:      Y   # If 'Y', local 'notify' commands only [MercuryH] Logfile              :     C:\xampp\MERCURYMAIL\Logs\MERCURYH.LOG # Addressbook : \\CLIO\SYS\SYSTEM\MERCURY\PH.PMR # MOTD : \\CLIO\SYS\SYSTEM\MERCURY\PH-MOTD.TXT # Administrator : postmaster@clio.pmail.gen.nz Timeout : 30 [MercuryI] Scratch : C:\xampp\MERCURYMAIL\SCRATCH Timeout : 120 Server_Port : 143 Charset : ISO-8859-1 Interface : 127.0.0.1 Idle_Timeout : 1800 SSL_Mode : 0 Login_Disabled : 0 No_NUL_passwords : 1 [MercuryB] Scratch : C:\xampp\MERCURYMAIL\SCRATCH Timeout : 120 Server_Port : 2224 Interface : 127.0.0.1 Idle_Timeout : 1800 URL_Base : Destranix.de [Groups] [Rewrite] [Statistics] StatFlags:    0  # Statistical reporting settings STF_Hours:    24  # How often to write stat log files STM_Hours:    24  # How often to e-mail stat log files </p><p>Hat jemand eine Idee wie man das Problem lösen kann?</p><p>Danke schon mal im voraus. </p>

If you only want to use the server to send messages to local accounts from the server itself it looks like it should work. If you want to use it for actually sending and receiving mail the [Domains] and [MercuryS] sections will need some attention, and you may need to activate either MercuryP or MercuryI. Check Mercury help (or the PDF manual) for information about local domains,relaying and network interfaces.

If problems persist it might be a good idea to check the MercuryS log to see what actually is happening. Temporarily switching on session logging will provide even more details.

 

<p>If you only want to use the server to send messages to local accounts from the server itself it looks like it should work. If you want to use it for actually sending and receiving mail the [Domains] and [MercuryS] sections will need some attention, and you may need to activate either MercuryP or MercuryI. Check Mercury help (or the PDF manual) for information about local domains,relaying and network interfaces.</p><p>If problems persist it might be a good idea to check the MercuryS log to see what actually is happening. Temporarily switching on session logging will provide even more details.</p><p> </p>

It depends on how you want to use the server, which you haven't explained. If you want to use it to communicate publicly on the Internet you will need to fill in proper domain details. Mercury help has information about how this should look. If you only allow mail to be submitted from your own computer (on the 127.0.0.1 interface) but want it to be delivered externally you should review settings for relaying (allow relaying or use authentication). See Mercury help or the PDF manual for details. Check the logs to see what is happening. 

<p>It depends on how you want to use the server, which you haven't explained. If you want to use it to communicate publicly on the Internet you will need to fill in proper domain details. Mercury help has information about how this should look. If you only allow mail to be submitted from your own computer (on the 127.0.0.1 interface) but want it to be delivered externally you should review settings for relaying (allow relaying or use authentication). See Mercury help or the PDF manual for details. Check the logs to see what is happening.<span style="font-size: 10pt;"> </span></p>

Ich will E-mails von meinem Computer aus senden. Für ein Login.

Kannst du mir Schritt für Schritt einzeln erklären was ich ändern muss, Ich kapiers einfach nicht?!

In der Anleitung find ich die Stelle wo das steht auch nicht und die Hilfefunktion funktioniert bei mir irgendwie nicht.

<p>Ich will E-mails von meinem Computer aus senden. Für ein Login.</p><p>Kannst du mir Schritt für Schritt einzeln erklären was ich ändern muss, Ich kapiers einfach nicht?!</p><p>In der Anleitung find ich die Stelle wo das steht auch nicht und die Hilfefunktion funktioniert bei mir irgendwie nicht. </p>
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