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Mercury crashing

Hi Gus

Just thought i would join this discussion, I am also a long time mercury user (even paid for a license), we are also facing exactly the same problem. Getting loads of earache from the boss on is folders getting corrupt. Don't want to have to move to an exchange server but it's looking increasing likely. A beta version would be good to try or maybe a date when the new version would be available.


thanks

<p>Hi Gus</p><p>Just thought i would join this discussion, I am also a long time mercury user (even paid for a license), we are also facing exactly the same problem. Getting loads of earache from the boss on is folders getting corrupt. Don't want to have to move to an exchange server but it's looking increasing likely. A beta version would be good to try or maybe a date when the new version would be available.</p><p> </p><p>thanks</p>

We are a longtime user of Mercury and Pmail.  We are seeing a large number of Mercury crashes every day, for example, 13 in the last six hours.  All appear to be imap user related.  When the remote user load is light no crashes.  The bad part is that when Mercury crashes it manages to corrupt some of the folder index files for users that are currently connected.  It seems that repairing the folders with corruption compounds the problems as now the remote imap client needs to rescan the whole folder.  If the folder is large, this can take a long time and it appears that few users on the road are patient enough to wait.  I had been rebuilding corrupt folders while Mercury is still running.  I am beginning to get the impression that doing so may be part of the problem.  Any definitive comments on this subject appreciated.  We are at the point where we can not survive with the problems that exist for much longer, even a small improvement would be a big help.  At this point even a beta that is a little better would be a big improvement.

  I posted on this subject just over a year ago http://community.pmail.com/forums/thread/39207.aspx and never got any suggestions that got anywhere at that time.  I did get the impression from the posts that others are seeing similar things.  We really need to see some solution or promise of an improvement very soon as living with these problems is becoming very difficult. I don't really want to change email programs, however without some resolution we really have no choice.

Gus

<p>We are a longtime user of Mercury and Pmail.  We are seeing a large number of Mercury crashes every day, for example, 13 in the last six hours.  All appear to be imap user related.  When the remote user load is light no crashes.  The bad part is that when Mercury crashes it manages to corrupt some of the folder index files for users that are currently connected.  It seems that repairing the folders with corruption compounds the problems as now the remote imap client needs to rescan the whole folder.  If the folder is large, this can take a long time and it appears that few users on the road are patient enough to wait.  I had been rebuilding corrupt folders while Mercury is still running.  I am beginning to get the impression that doing so may be part of the problem.  Any definitive comments on this subject appreciated.  We are at the point where we can not survive with the problems that exist for much longer, even a small improvement would be a big help.  At this point even a beta that is a little better would be a big improvement. </p><p>  I posted on this subject just over a year ago http://community.pmail.com/forums/thread/39207.aspx and never got any suggestions that got anywhere at that time.  I did get the impression from the posts that others are seeing similar things.  We really need to see some solution or promise of an improvement very soon as living with these problems is becoming very difficult. I don't really want to change email programs, however without some resolution we really have no choice. </p><p>Gus </p>
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