Community Discussions and Support
Sudden SMTP problems

There is a whitepaper in the downloads area of this Community that provides details about the files that can be copied to a new mailbox directory to restore data without affecting configuration.  Find it here:

http://community.pmail.com/files/folders/whitepapers/entry41852.aspx

Backup your new mailbox directory before you start, work slowly, test often, do additional backups between successful steps.

<p>There is a whitepaper in the downloads area of this Community that provides details about the files that can be copied to a new mailbox directory to restore data without affecting configuration.  Find it here: </p><p>http://community.pmail.com/files/folders/whitepapers/entry41852.aspx</p><p>Backup your new mailbox directory before you start, work slowly, test often, do additional backups between successful steps. </p>

I am running PMAIL 4.6 and a couple of days ago it decided to no longer send out any mail. I have seen this before.

 

Now it is VERY slow to start up and refuses to send any mail. I even tried deleting pmail.ini and forced it to make a new one.

Is it the pmail.cfg that is corrupted? or what has happened?

 

 I confirmed with my ISP that I am using the correct smtp address and port. Here is what I get:

 


Connection timeout - no response from host

[*] Connection established to 107.14.166.72
>> 0071 220 Welcome to Road Runner. WARNING: *** FOR AUTHORIZED USE ONLY! ***
<< 0020 EHLO [192.168.0.7]
>> 0053 250-cdptpa-oedge03 says EHLO to 68.204.139.13:54399
>> 0016 250-PIPELINING
>> 0014 250-8BITMIME
>> 0025 250-ENHANCEDSTATUSCODES
>> 0022 250-AUTH=LOGIN PLAIN
>> 0022 250 AUTH LOGIN PLAIN
<< 0033 MAIL FROM:<bcarling@cfl.rr.com>
>> 0030 250 2.0.0 MAIL FROM accepted
<< 0027 RCPT TO:<jc32750@mac.com>
>> 0028 250 2.0.0 RCPT TO accepted
<< 0027 RCPT TO:<gre8vid@aol.com>
>> 0028 250 2.0.0 RCPT TO accepted
<< 0006 DATA
>> 0048 354 3.0.0 continue.  finished with "\r\n.\r\n"

 

Any clues as to what is happening please?

Bry

 

 

 

 

 

&lt;p&gt;I am running PMAIL 4.6 and a couple of days ago it decided to no longer send out any mail. I have seen this before.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Now it is VERY slow to start up and refuses to send any mail. I even tried deleting pmail.ini and forced it to make a new one.&lt;/p&gt;&lt;p&gt;Is it the pmail.cfg that is corrupted? or what has happened?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;I confirmed with my ISP that I am using the correct smtp address and port. Here is what I get:&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt; Connection timeout - no response from host [*] Connection established to 107.14.166.72 &amp;gt;&amp;gt; 0071 220 Welcome to Road Runner. WARNING: *** FOR AUTHORIZED USE ONLY! *** &amp;lt;&amp;lt; 0020 EHLO [192.168.0.7] &amp;gt;&amp;gt; 0053 250-cdptpa-oedge03 says EHLO to 68.204.139.13:54399 &amp;gt;&amp;gt; 0016 250-PIPELINING &amp;gt;&amp;gt; 0014 250-8BITMIME &amp;gt;&amp;gt; 0025 250-ENHANCEDSTATUSCODES &amp;gt;&amp;gt; 0022 250-AUTH=LOGIN PLAIN &amp;gt;&amp;gt; 0022 250 AUTH LOGIN PLAIN &amp;lt;&amp;lt; 0033 MAIL FROM:&amp;lt;bcarling@cfl.rr.com&amp;gt; &amp;gt;&amp;gt; 0030 250 2.0.0 MAIL FROM accepted &amp;lt;&amp;lt; 0027 RCPT TO:&amp;lt;jc32750@mac.com&amp;gt; &amp;gt;&amp;gt; 0028 250 2.0.0 RCPT TO accepted &amp;lt;&amp;lt; 0027 RCPT TO:&amp;lt;gre8vid@aol.com&amp;gt; &amp;gt;&amp;gt; 0028 250 2.0.0 RCPT TO accepted &amp;lt;&amp;lt; 0006 DATA &amp;gt;&amp;gt; 0048 354 3.0.0 continue.&amp;nbsp; finished with &quot;\r\n.\r\n&quot;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any clues as to what is happening please?&lt;/p&gt;&lt;p&gt;Bry&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

UPDATE. I installed 4.70 and now everything works fine but ALL MY MAIL is still in the old folder "OLDPMAIL."

 

How can I bring those MAILS FOLDERS and their index in to the new version please?

 

 

&lt;p&gt;UPDATE. I installed 4.70 and now everything works fine but ALL MY MAIL is still in the old folder &quot;OLDPMAIL.&quot;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;How can I bring those MAILS FOLDERS and their index in to the new version please?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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