Oh no! Yes, you are right! [8-)]
In the properties I could have found: write-protected...
So that is the reason! Simple but efficient! [;)]
Many thanks to you all!
Kind regards
Hello community,
since several pc-sessions I remarked a severe problem with certain e-mails that disappear suddenly.
According to my observations that seem to happen only in the file folder 'new mails' (inbox) and after reading.
Interestingly I cannot find the disappered mails anywhere in the folders.
-------------------------------------------------------------------------------------
This is the content about my pmail system:
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2011, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.
WinPMail version: Version 4.70 (Win32), Feb 27 2014, build ID 546
Language resources: German Module by Sven Henze, v4.70 R1 (16 Feb 2014)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: mick, 0
Windows version: 5.1
Windows flag word: 0
WINPM-32.EXE directory: K:\PMAIL\Programs
Home mailbox location: K:\PMAIL\MAIL\mick
New mailbox location: K:\PMAIL\MAIL\mick
TMP environment variable: C:\DOKUME~1\mick\LOKALE~1\Temp
TEMP environment variable: C:\DOKUME~1\mick\LOKALE~1\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
- WINSOCK version: WinSock 2.0
- WINSOCK path: WSOCK32.DLL
Commandline:
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)
Autofiltering folders: 0 (0 active, 0 inactive)
Last new mail count: 13969
------------------------------------------------------------------------------
Has anybody an idea to clarify if the the mails were lost and where they are?
kind regards
There is option called "Allow read messages to stay in the new mail folder" that does exactly what it says. Perhaps it was once enabled but is now disabled. When it is disabled, read messages are automatically moved to the default mail folder ("Main folder" by default). Both of these settings are located in Tools > Options > General settings > Basic settings.
[quote user="mick"]
since several pc-sessions I remarked a severe problem with
certain e-mails that disappear suddenly.
According to my observations that seem to happen only in
the file folder 'new mails' (inbox) and after reading.
Interestingly I cannot find the disappered mails anywhere in the folders.
This is the content about my pmail system:
Last new mail count: 13969
[/quote]
Do you have 13969 mails in "New mail"?
I think that this can be a problem.
[quote user="Guy"]Do you have 13969 mails in "New mail"?
I think that this can be a problem.[/quote]
See here.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
Many thanks to the community for your answers.
[quote user="idw"][quote user="Guy"]Do you have 13969 mails in "New mail"?
I think that this can be a problem.[/quote]
See here.
[/quote]
So you really think the problem is that I have more than 750 messages in my New Mail Folder?
But in my opinion "New mail" is just a name for a file folder...
What will happen if there's a file folder named otherwise with a content > 750 messages?
Is there also the risk to loose some of them??
kind regards.
This can absolutely be a problem. The new mail folder is not like any other folder. New messages reside in the mailbox directory as individual files with .CNM extensions. All other mail folders are made up of a single .PMM file and an associated .PMI index file. By design, your new mail folder should be just for new messages and your default mail folder (usually the Main Folder) should be the catchall folder where mail goes once read if not redirected.
There should not be a risk of losing them but accessing them may be a problem simply because we know that the message list in the New Mail folder starts failing to self-update at somewhere above 700 messages so who knows what additional problems are encountered at +13,000.
Many thanks for your hints and recommendations.
So you convinced me to move these mails from the Inbox folder to another new folder...
And this morning I moved the e-mails. It was unbelievable! The moving process has been always stable and clean operated!
The once disappeared mails reappeared! [:^)]
----------------------------------------------------------------
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2011, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.
WinPMail version: Version 4.70 (Win32), Feb 27 2014, build ID 546
Language resources: German Module by Sven Henze, v4.70 R1 (16 Feb 2014)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: mick, 0
Windows version: 5.1
Windows flag word: 0
WINPM-32.EXE directory: K:\PMAIL\Programs
Home mailbox location: K:\PMAIL\MAIL\mick
New mailbox location: K:\PMAIL\MAIL\mick
TMP environment variable: C:\DOKUME~1\mick\LOKALE~1\Temp
TEMP environment variable: C:\DOKUME~1\mick\LOKALE~1\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
- WINSOCK version: WinSock 2.0
- WINSOCK path: WSOCK32.DLL
Commandline:
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)
Autofiltering folders: 0 (0 active, 0 inactive)
Last new mail count: 27
----------------------------------------------------------------
But now some old e-mails in the inbox cannot be moved or deleted!?
Any ideas to this pmail behaviour??
Kind regards
[quote user="mick"]Any ideas to this pmail behaviour??[/quote]
Check whether they are marked as "read-only".
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
