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IMAP suddent problem

Restarted firewall: problem gone.

 

Thank you very much

Filippo

<p>Restarted firewall: problem gone.</p><p> </p><p>Thank you very much</p><p>Filippo </p>

Hello,

suddenly I can no more login in my IMAP server...

None of my users can login in his mailbox, neither from cellphone, nor from local, nor from... anywhere.

My mercury server is 4.74; no SSL; passwords are correct; users are correct...

Here is the session log

--------------------------------------------------------------

22:12:53.158: Connection from 213.203.146.221, Fri Apr 10 22:12:53 2015<lf>
22:12:53.158: << * OK notaiopaolini.it IMAP4rev1 Mercury/32 v4.74 server ready.<cr><lf>
22:12:53.158: 8: NB Socket read timeout
22:12:53.158: --- Connection closed normally at Fri Apr 10 22:12:53 2015. ---
22:12:53.158:
22:20:09.501: Connection from 192.168.1.2, Fri Apr 10 22:20:09 2015<lf>
22:20:09.501: << * OK notaiopaolini.it IMAP4rev1 Mercury/32 v4.74 server ready.<cr><lf>
22:20:09.501: 8: NB Socket read timeout
22:20:09.501: --- Connection closed normally at Fri Apr 10 22:20:09 2015. ---
22:20:09.501:
--------------------------------------------------------------

 

Here is the logfile

--------------------------------------------------------------

Connection from 192.168.1.2, Fri Apr 10 22:20:09 2015
[Not-logged-in] at 192.168.1.2: 0 sec. elapsed, connection closed Fri Apr 10 22:20:09 2015
Connection from 192.168.1.2, Fri Apr 10 22:20:57 2015
[Not-logged-in] at 192.168.1.2: 0 sec. elapsed, connection closed Fri Apr 10 22:20:57 2015

----------------------------------------------------------------

 

Any idea?

Please help, because on monday my office is open...

&lt;p&gt;Hello,&lt;/p&gt;&lt;p&gt;suddenly I can no more login in my IMAP server...&lt;/p&gt;&lt;p&gt;None of my users can login in his mailbox, neither from cellphone, nor from local, nor from... anywhere.&lt;/p&gt;&lt;p&gt;My mercury server is 4.74; no SSL; passwords are correct; users are correct... &lt;/p&gt;&lt;p&gt;Here is the session log&lt;/p&gt;&lt;p&gt;--------------------------------------------------------------&lt;/p&gt;&lt;p&gt;22:12:53.158: Connection from 213.203.146.221, Fri Apr 10 22:12:53 2015&amp;lt;lf&amp;gt; 22:12:53.158: &amp;lt;&amp;lt; * OK notaiopaolini.it IMAP4rev1 Mercury/32 v4.74 server ready.&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:12:53.158: 8: NB Socket read timeout 22:12:53.158: --- Connection closed normally at Fri Apr 10 22:12:53 2015. --- 22:12:53.158: 22:20:09.501: Connection from 192.168.1.2, Fri Apr 10 22:20:09 2015&amp;lt;lf&amp;gt; 22:20:09.501: &amp;lt;&amp;lt; * OK notaiopaolini.it IMAP4rev1 Mercury/32 v4.74 server ready.&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:20:09.501: 8: NB Socket read timeout 22:20:09.501: --- Connection closed normally at Fri Apr 10 22:20:09 2015. --- 22:20:09.501: --------------------------------------------------------------&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Here is the logfile&lt;/p&gt;&lt;p&gt;--------------------------------------------------------------&lt;/p&gt;&lt;p&gt;Connection from 192.168.1.2, Fri Apr 10 22:20:09 2015 [Not-logged-in] at 192.168.1.2: 0 sec. elapsed, connection closed Fri Apr 10 22:20:09 2015 Connection from 192.168.1.2, Fri Apr 10 22:20:57 2015 [Not-logged-in] at 192.168.1.2: 0 sec. elapsed, connection closed Fri Apr 10 22:20:57 2015&lt;/p&gt;&lt;p&gt;----------------------------------------------------------------&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any idea?&lt;/p&gt;&lt;p&gt;Please help, because on monday my office is open... &lt;/p&gt;

Connections are established, but the client fails to react to the response sent from the server. If the server otherwise works normally with regards to networking, and the problem persists after a server restart, it looks like some kind of routing problem or other kind of network issue. I would probably try restarting switches and other networking devices to see if that makes any difference. 

 

&lt;p&gt;Connections are established, but the client fails to react to the response sent from the server. If the server otherwise works normally with regards to networking, and the problem persists after a server restart, it looks like some kind of routing problem or other kind of network issue. I would probably try restarting switches and other networking devices to see if that makes any difference.&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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