Community Discussions and Support
Blank Emails !!

Running Mercury32 4.52.

We have started to receive a lot of emails with no subject, to or from address and a blank email.

The header info shows:

Received: from spooler by domain.com (Mercury/32 v4.52); 4 Sep 2007 08:03:30 +0100
X-Envelope-To: <validuser@domain.com>
Return-path: <cservice.ref5804276982.ib@natwest.com>
Received: from host220-124-dynamic.9-79-r.retail.telecomitalia.it (79.9.124.220) by domain.com (Mercury/32 v4.52) ID MG000D7E;
   4 Sep 2007 08:03:08 +0100
Received: from cuff.kichimail.com (unknown [102.178.128.24])
         by wcom.com with SMTP id Z[10
X-UC-Weight: [#   ] 51
X-CC-Diagnostic: Not Header "Date" Exists (51)
X-SPAM: Possible Spam
 

In MercuryS I have set both :

refuse messages that have NO subject field
refuse messages that have NO or empty subject

Any ideas ??

Thanks 


 

&lt;p&gt;Running Mercury32 4.52.&lt;/p&gt;&lt;p&gt;We have started to receive a lot of emails with no subject, to or from address and a blank email.&lt;/p&gt;&lt;p&gt;The header info shows:&lt;/p&gt;&lt;p&gt;Received: from spooler by domain.com (Mercury/32 v4.52); 4 Sep 2007 08:03:30 +0100 X-Envelope-To: &amp;lt;validuser@domain.com&amp;gt; Return-path: &amp;lt;cservice.ref5804276982.ib@natwest.com&amp;gt; Received: from host220-124-dynamic.9-79-r.retail.telecomitalia.it (79.9.124.220) by domain.com (Mercury/32 v4.52) ID MG000D7E; &amp;nbsp;&amp;nbsp; 4 Sep 2007 08:03:08 +0100 Received: from cuff.kichimail.com (unknown [102.178.128.24]) &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; by wcom.com with SMTP id Z[10 X-UC-Weight: [#&amp;nbsp;&amp;nbsp; ] 51 X-CC-Diagnostic: Not Header &quot;Date&quot; Exists (51) X-SPAM: Possible Spam &amp;nbsp;&lt;/p&gt;&lt;p&gt;In MercuryS I have set both :&lt;/p&gt;&lt;p&gt;refuse messages that have NO subject field refuse messages that have NO or empty subject&lt;/p&gt;&lt;p&gt;Any ideas ??&lt;/p&gt;&lt;p&gt;Thanks&amp;nbsp;&lt;/p&gt;&lt;p&gt; &amp;nbsp;&lt;/p&gt;

Looks like the transmission somehow was interrupted. Check SMTP server logs for clues, and if possible switch on detailed logging for a while to get more information.

And, as usual, make sure there isn't any anti-virus software active that might interfere with Mercury.

/Rolf
 

&lt;p&gt;Looks like the transmission somehow was interrupted. Check SMTP server logs for clues, and if possible switch on detailed logging for a while to get more information.&lt;/p&gt;&lt;p&gt;And, as usual, make sure there isn&#039;t any anti-virus software active that might interfere with Mercury.&lt;/p&gt;&lt;p&gt;/Rolf &amp;nbsp;&lt;/p&gt;
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