[:$] Slightly embarrassed. The folder hierarchy structure that had gone .... that was because my husband's Pmail was open at the same time, and I didn't realise it and thought it was my own.

I did not restore anything, as it seemed it was only some of the options that had changed. At least I hope so. All seems to be well now that I set them back as they were.

Many thanks for the help.

Cheers!

Ellie 

Hello all,

Pegasus Mail crashed because the server machine that was on it was turned off before the remote machine had had a chance to properly close the program. It seems that all identities are okay except for the default one. When I opened the program it gave me the mailbox locked message, as, of course, it was recovering from a crash. When it opened, the program presented me with the message that it appeared that I had previously used an older version of the program and did I want to walk through the new features. I clicked no, and it went away, but some of the settings of the default user are missing, specifically email address and message formatting info.

Which part of a backup should I restore to get these back again without losing today's mail, bearing in mind that it seems to be only the default user that is affected... as far as I can see.

I see that the folder hierarchy seems to have been lost as well. I really need to get back to where I was... anyone any ideas?

Many thanks in advance,

Ellie




 

[quote user="Ellie Kennard"]

Hello all,

Pegasus Mail crashed because the server machine that was on it was turned off before the remote machine had had a chance to properly close the program. It seems that all identities are okay except for the default one. When I opened the program it gave me the mailbox locked message, as, of course, it was recovering from a crash. When it opened, the program presented me with the message that it appeared that I had previously used an older version of the program and did I want to walk through the new features. I clicked no, and it went away, but some of the settings of the default user are missing, specifically email address and message formatting info.

Which part of a backup should I restore to get these back again without losing today's mail, bearing in mind that it seems to be only the default user that is affected... as far as I can see.

[/quote]

 Try to restore the pmail.ini file

[quote]
 

I see that the folder hierarchy seems to have been lost as well. I really need to get back to where I was... anyone any ideas?

 [/quote]

You can also  restore the hierarch.pm file.

Let us know the results.