Unfortunately, that approach did not work for me.  Could you please

tell me when the revised version of Pegasus Mail that includes the

dedicated reindex command for addressbooks will be / was made available

? Thank you.

All of a sudden one of my address books has double entries. Actually the names are duplicates, but the content is different. If I delete one of the entries, the duplicate also disappears. What should I do? Did I do something wrong to cause this? Thanks for any help.

Dick 

Hi, this is a recurring issue involving the addressbook index file (*.pm!). Here's a recovery process recently posted to the PM-Win mailing list by Euler German:

Jeff Deacon provide a nice solution a time ago:


-< begin >-----------------------------------------------------------

1. Choose an easily replaced entry (at one stage this was happening
   quite frequently to me, so I had one specially for the purpose!) and
   delete it.   [1a  I have never tried this, but I wonder if ADDING an
   entry would have the same effect?] 

2. Do nothing else in Pegasus Mail except close everything carefully
   and cleanly, including Pegasus itself. 

3. Reopen Pegasus Mail and the address book. It should all be there,
   intact and ready for use. 

4. Reinstate the one entry that you deleted.


In my experience, it seems that only deleting an entry and then
closing and reopening Pegasus Mail will trigger a re-index of the
address book.

-------------------------------------------------------------< end >-

discussions of this issue can be found in the mailing list archives here: http://bama.ua.edu/archives/pmail.html 

Active discussions can be accessed by subscribing here: www.pmail.com/support2.htm 

That worked like a dream, Mattlock. Thanks for your time and response.

Dick 

I've also just had to do this - marvellous and easy resolution. Thanks!

Worked for me, too, and recovered a long-lost address book which had been unusable for over a year. Thank you very much for the advice.

It worked for me too, thank you !

BTW, the upcoming version of Pegasus Mail will have a dedicated reindex command for addressbooks.

Sven

I tried the solution suggested here without success.  The one address I deleted is gone, but my address book now shows increasing numbers of duplicates of some entries that I earlier deleted.  The scope of this problem appears to be expanding rapidly.  This is occurring in my work account, so is terribly concerning to me.  Please provide some definitive help on how to resolve it.  Thank you.

Unfortunately, that approach did not work for me.  Could you please tell me when the revised version of Pegasus Mail that includes the dedicated reindex command for addressbooks will be / was made available ? Thank you.