See responses in bold.
The only thing you did that I hadn't done was create a general rule
set and apply it to a folder. I just test that and it worked so I don't
know what might be going on. Just for curiosity sake try attaching the
general rule set as a folder-open filter set and see if it works when
the folder is opened.
Attached TestScanList rule as folder open rule to InBox folder.
Opened Inbox folder.
Nothing happened. System Messages: Wed, 12:57:21 Newmail rule processing: No messages triggered any rules.
Also, look in the appropriate RULE????.PMC file and see if the rule looks like this:
If ListScan "@TestScanList.PML" Highlight "2"
Rule format is correct except that it says "9" instead of "2".
In PMAIL/MAIL/ADMIN/RULE7B56:
TestScan
If ListScan "@TestScanList.PML" Highlight "9"
Another thought: Be sure to use the 'Select' button to select the dlist when creating the rule.
Created a duplicate rule set (TestScan2) and made sure to "select" the TestScanList dlist.
Applied general rule TestScan2 to folder.
Nothing. System Messages: Wed, 13:08:29 General rule processing: No messages triggered any rules.
Another
test to consider: Create a new folder then copy to it one of the
messages that you expect will trigger the rule. In the general rule set
add an 'always trigger" rule above the 'list scan' rule. Set the
action to 'Message dialog and enter something like "Rule set
triggered"as the parameter . Attach it as a folder-open filter and
test. This will tell us whether the rule set is actually being run.
Don't test it on a folder with lots of messages because the always
trigger rule gets triggered by each message.
Created folder called "Testing" and populated with a message that will trigger.
Added an "Always" trigger to TestScan rule to "Message Dialog" with a message "TestScan rule triggered". Saved the updated rule.
Tried several times to apply the rule using Tools>Mail Filtering rules>Apply general rule set to folder. Each time, nothing happened and no message appeared. In fact every time I applied it either as open-folder rule or apply-to-folder, the "Always" rule disapeared from the rule set. I recreated it several times but it didn't work.
System messages: Wed, 13:36:01 General rule processing: No messages triggered any rules.
Really getting frustrated!
<p><b>See responses in bold.
</b></p><p>The only thing you did that I hadn't done was create a general rule
set and apply it to a folder.&nbsp; I just test that and it worked so I don't
know what might be going on.&nbsp; Just for curiosity sake try attaching the
general rule set as a folder-open filter set and see if it works when
the folder is opened.</p><p><b>Attached TestScanList rule as folder open rule to InBox folder.</b></p><p><b>Opened Inbox folder.</b></p><p><b>Nothing happened. System Messages:</b> <b>Wed, 12:57:21&nbsp;&nbsp;&nbsp; Newmail rule processing: No messages triggered any rules.</b>
</p><p>Also, look in the appropriate RULE????.PMC file and see if the rule looks like this:</p><p>If ListScan "@TestScanList.PML" Highlight "2" </p><p><b>Rule format is correct except that it says "9" instead of "2".</b></p><p><b>In PMAIL/MAIL/ADMIN/RULE7B56:</b></p><p><b>TestScan
If ListScan "@TestScanList.PML" Highlight "9"</b>
&nbsp;</p><p>Another thought:&nbsp; Be sure to use the 'Select' button to select the dlist when creating the rule.</p><p><b>Created a duplicate rule set (TestScan2) and made sure to "select" the TestScanList dlist.</b></p><p><b>Applied general rule TestScan2 to folder.</b></p><p><b>Nothing. System Messages: Wed, 13:08:29&nbsp;&nbsp; &nbsp;General rule processing: No messages triggered any rules.
</b></p><p><b></b>&nbsp;
</p><p>Another
test to consider:&nbsp; Create a new folder then copy to it one of the
messages that you expect will trigger the rule.&nbsp; In the general rule set
add an 'always trigger" rule above the 'list scan' rule.&nbsp; Set the
action to 'Message dialog and enter something like "Rule set
triggered"as the parameter .&nbsp; Attach it as a folder-open filter and
test.&nbsp; This will tell us whether the rule set is actually being run.&nbsp;
Don't test it on a folder with lots of messages because the always
trigger rule gets triggered by each message.</p><p><b>Created folder called "Testing" and populated with a message that will trigger.</b></p><p><b>Added an "Always" trigger to TestScan rule to "Message Dialog" with a message "TestScan rule triggered".</b> <b>Saved the updated rule.</b></p><p><b>Tried several times to apply the rule using Tools&gt;Mail Filtering rules&gt;Apply general rule set to folder. Each time, nothing happened and no message appeared. In fact every time I applied it either as open-folder rule or apply-to-folder, the "Always" rule disapeared from the rule set. I recreated it several times but it didn't work.</b></p><p><b>System messages: Wed, 13:36:01&nbsp;&nbsp; &nbsp;General rule processing: No messages triggered any rules.
</b></p><p>&nbsp;</p><p>Really getting frustrated!
</p>