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Mercury/32 under Vista crashes by option "Manage local user"

[quote user="herud"]

Hallo,

I have installed Mercury/32 Version 4.52 with the modules SMTP Server, SMTP Relay Client and POP3 Client under Windows Vista Premium Home, SP 1. Generally it works fine.

But every time I go on the option CONFIGURATION -> MANAGE LOCAL USERS mercury crashes.

I have tried to start mercury with the Windows-Options "Run programm with administration rights" or in the compatibility mode for "XP" but the result is always the same crash. I have run mercury under the administrator login, no changes.

I suspect there is a problem with either your setting on the mailbox directory in Configuration | Mercury core "Local mailbox directory path" or the rights to that directory.  This should be something like c:\mercury\mail\~n   and Mercury/32 needs all rights to that directory path.

In the event log under WINDOWS-PROTOCOLS -> APPLICATIONS there ist the following entry (in german):

"Fehlerhafte Anwendung mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, fehlerhaftes Modul mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, Ausnahmecode 0xc0000005, Fehleroffset 0x00057bb2, Prozess-ID 0x17d4, Anwendungsstartzeit 01c96a559ee4a9c0"

Translation:

"incorrect application mercury.exe, version 4.5.2.0, time stamp 0x00000000, incorrect module mercury.exe, verion 4.5.2.0, timp stamp 0x00000000, exception code 0xc0000005, error offset 0x00057bb2, process-id 0x17d4, application start time 01c96a559ee4a9c0"

Has anybody an idea for eliminating this error or for a work-around ?

Great thanks in advance and a Happy New Year

Jochen from Würzburg in Germany

 

[/quote]
[quote user="herud"]<blockquote><p>Hallo,</p><p>I have installed Mercury/32 Version 4.52 with the modules SMTP Server, SMTP Relay Client and POP3 Client under Windows Vista Premium Home, SP 1. Generally it works fine.</p><p>But every time I go on the option CONFIGURATION -> MANAGE LOCAL USERS mercury crashes.</p><p>I have tried to start mercury with the Windows-Options "Run programm with administration rights" or in the compatibility mode for "XP" but the result is always the same crash. I have run mercury under the administrator login, no changes.</p></blockquote><p>I suspect there is a problem with either your setting on the mailbox directory in Configuration | Mercury core "Local mailbox directory path" or the rights to that directory.  This should be something like c:\mercury\mail\~n   and Mercury/32 needs all rights to that directory path. </p><blockquote><p>In the event log under WINDOWS-PROTOCOLS -> APPLICATIONS there ist the following entry (in german):</p><span lang="DE"> <p><i>"Fehlerhafte Anwendung mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, fehlerhaftes Modul mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, Ausnahmecode 0xc0000005, Fehleroffset 0x00057bb2, Prozess-ID 0x17d4, Anwendungsstartzeit 01c96a559ee4a9c0</i>"</p> <p>Translation:</p> <p><i>"incorrect application mercury.exe, version 4.5.2.0, time stamp 0x00000000, incorrect module mercury.exe, verion 4.5.2.0, timp stamp 0x00000000, exception code 0xc0000005, error offset 0x00057bb2, process-id 0x17d4, application start time 01c96a559ee4a9c0"</i></p> <p><i>Has anybody an idea for eliminating this error or for a work-around ?</i></p> <p><i>Great thanks in advance and a Happy New Year</i></p> <p><i>Jochen from Würzburg in Germany</i></p></span></blockquote> <span lang="DE"> <p><i></i> </p></span>[/quote]

Hallo,

I have installed Mercury/32 Version 4.52 with the modules SMTP Server, SMTP Relay Client and POP3 Client under Windows Vista Premium Home, SP 1. Generally it works fine.

But every time I go on the option CONFIGURATION -> MANAGE LOCAL USERS mercury crashes.

I have tried to start mercury with the Windows-Options "Run programm with administration rights" or in the compatibility mode for "XP" but the result is always the same crash. I have run mercury under the administrator login, no changes.

In the event log under WINDOWS-PROTOCOLS -> APPLICATIONS there ist the following entry (in german):

"Fehlerhafte Anwendung mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, fehlerhaftes Modul mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, Ausnahmecode 0xc0000005, Fehleroffset 0x00057bb2, Prozess-ID 0x17d4, Anwendungsstartzeit 01c96a559ee4a9c0"

Translation:

"incorrect application mercury.exe, version 4.5.2.0, time stamp 0x00000000, incorrect module mercury.exe, verion 4.5.2.0, timp stamp 0x00000000, exception code 0xc0000005, error offset 0x00057bb2, process-id 0x17d4, application start time 01c96a559ee4a9c0"

Has anybody an idea for eliminating this error or for a work-around ?

Great thanks in advance and a Happy New Year

Jochen from Würzburg in Germany

 

<P>Hallo,</P> <P>I have installed Mercury/32 Version 4.52 with the modules SMTP Server, SMTP Relay Client and POP3 Client under Windows Vista Premium Home, SP 1. Generally it works fine.</P> <P>But every time I go on the option CONFIGURATION -> MANAGE LOCAL USERS mercury crashes.</P> <P>I have tried to start mercury with the Windows-Options "Run programm with administration rights" or in the compatibility mode for "XP" but the result is always the same crash. I have run mercury under the administrator login, no changes.</P> <P>In the event log under WINDOWS-PROTOCOLS -> APPLICATIONS there ist the following entry (in german):</P><SPAN lang=DE> <P><EM>"Fehlerhafte Anwendung mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, fehlerhaftes Modul mercury.exe, Version 4.5.2.0, Zeitstempel 0x00000000, Ausnahmecode 0xc0000005, Fehleroffset 0x00057bb2, Prozess-ID 0x17d4, Anwendungsstartzeit 01c96a559ee4a9c0</EM>"</P> <P>Translation:</P> <P><EM>"incorrect application mercury.exe, version 4.5.2.0, time stamp 0x00000000, incorrect module mercury.exe, verion 4.5.2.0, timp stamp 0x00000000, exception code 0xc0000005, error offset 0x00057bb2, process-id 0x17d4, application start time 01c96a559ee4a9c0"</EM></P> <P><EM>Has anybody an idea for eliminating this error or for a work-around ?</EM></P> <P><EM>Great thanks in advance and a Happy New Year</EM></P> <P><EM>Jochen from Würzburg in Germany</EM></P> <P><EM></EM> </P></SPAN>
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