mercuryD Timeout settings 300 seconds, but session loggin reports only 30 seconds??

Rouven

posted Nov 3 '09 at 8:31 am

Hi thanks for helping,

I use the newest version 4.72.

I install it as a new installation and not in update mode.

The special thing is, I use a mailvirusscan tool between mercury and the internet.

mercury sent or get all mails from g-data mailsecurity....

This works normaly correctly. This software is for companys/enterprises........

I run an tool named TCP optimizer....

today we get 38 mails in one poll cycle, and I hope that i dont get the failure message again.

But why only 30 seconds displays in the log ????

Hi thanks for helping,&nbsp;I use the newest version 4.72. I install it as a new installation and not in update mode.The special thing is, I use a mailvirusscan tool between mercury and the internet.&nbsp;mercury sent or get all mails from g-data mailsecurity....&nbsp;This works normaly correctly. This software is for companys/enterprises........&nbsp; I run an tool named&nbsp; TCP optimizer....today we get 38 mails in one poll cycle, and I hope that i dont get the failure message again.&nbsp;But why only 30 seconds displays in the log ???? &nbsp;&nbsp;

Rouven

posted Oct 30 '09 at 11:15 am

Hello,

from time to time I get the following message in mercury D

TCP/IP communication error. - Network error; delivering anyway.

I set the Timeout under configuration->Mercury POP3 Client->TCP/IP Timeout to 300.

I turn on session loggon.

This is the result.

(I delete all messages in the mailbox know it works)

10:58:04.609: --- Fri Oct 30 10:58:04 2009 ---
10:58:04.609: Connect to '192.168.0.2', timeout 30.
10:58:05.609: >> +OK<cr><lf>
10:58:05.609: << USER xyz<cr><lf>
10:58:05.843: >> +OK Password required.<cr><lf>
10:58:05.843: << PASS 1234567890<cr><lf>
10:58:05.953: >> +OK logged in.<cr><lf>
10:58:05.953: << STAT<cr><lf>
10:58:05.031: >> +OK 0 0<cr><lf>
10:58:05.031: << QUIT<cr><lf>
10:58:05.093: >> +OK Bye-bye.<cr><lf>
10:58:05.093: --- Connection closed normally at Fri Oct 30 10:58:05 2009. ---
10:58:05.093:

In the second line of the log, I found "timeout 30"

what is the meaning of this an why doesn't stand there 300?????

Thanks for help

Rouven

Hello,from time to time I get the following message in mercury D<h4 class="CommonSearchResultName"><a href="http://community.pmail.com/forums/post/16773.aspx">TCP/IP communication error. - Network error; delivering anyway.</a></h4>&nbsp;I set the Timeout under&nbsp;&nbsp;&nbsp;&nbsp; configuration-&gt;Mercury POP3 Client-&gt;TCP/IP Timeout to 300. &nbsp;I turn on session loggon.&nbsp;This is the result.(I delete all messages in the mailbox know it works) 10:58:04.609: --- Fri Oct 30 10:58:04 2009 --- 10:58:04.609: Connect to '192.168.0.2', timeout 30. 10:58:05.609: &gt;&gt; +OK&lt;cr&gt;&lt;lf&gt; 10:58:05.609: &lt;&lt; USER xyz&lt;cr&gt;&lt;lf&gt; 10:58:05.843: &gt;&gt; +OK Password required.&lt;cr&gt;&lt;lf&gt; 10:58:05.843: &lt;&lt; PASS 1234567890&lt;cr&gt;&lt;lf&gt; 10:58:05.953: &gt;&gt; +OK logged in.&lt;cr&gt;&lt;lf&gt; 10:58:05.953: &lt;&lt; STAT&lt;cr&gt;&lt;lf&gt; 10:58:05.031: &gt;&gt; +OK 0 0&lt;cr&gt;&lt;lf&gt; 10:58:05.031: &lt;&lt; QUIT&lt;cr&gt;&lt;lf&gt; 10:58:05.093: &gt;&gt; +OK Bye-bye.&lt;cr&gt;&lt;lf&gt; 10:58:05.093: --- Connection closed normally at Fri Oct 30 10:58:05 2009. --- 10:58:05.093:&nbsp; &nbsp;&nbsp;In the second line of the log, I found "timeout 30"&nbsp; &nbsp;what is the meaning of this an why doesn't stand there 300?????&nbsp;Thanks for help&nbsp;Rouven &nbsp;&nbsp;

Thomas R. Stephenson

posted Oct 30 '09 at 3:58 pm

> Hello,
> from time to time I get the following message in mercury D
> TCP/IP communication error. - Network error; delivering anyway.

You could not make a connection to the POP3 server or it failed during the process.

>
> I set the Timeout under configuration->Mercury POP3 Client->TCP/IP Timeout to 300.

Ok

> I turn on session loggon.
> This is the result.
> (I delete all messages in the mailbox know it works)
>
> 10:58:04.609: --- Fri Oct 30 10:58:04 2009 ---
> 10:58:04.609: Connect to '192.168.0.2', timeout 30.
> 10:58:05.609: >> +OK<cr><lf>
> 10:58:05.609: << USER xyz<cr><lf>
> 10:58:05.843: >> +OK Password required.<cr><lf>
> 10:58:05.843: << PASS 1234567890<cr><lf>
> 10:58:05.953: >> +OK logged in.<cr><lf>
> 10:58:05.953: << STAT<cr><lf>
> 10:58:05.031: >> +OK 0 0<cr><lf>
> 10:58:05.031: << QUIT<cr><lf>
> 10:58:05.093: >> +OK Bye-bye.<cr><lf>
> 10:58:05.093: --- Connection closed normally at Fri Oct 30 10:58:05 2009. ---
> 10:58:05.093:
>
>
> In the second line of the log, I found "timeout 30"

Something definitely wrong here, in my session logs the value is correct. What version of PMail are you using?

&gt; Hello, &gt; from time to time I get the following message in mercury D &gt; TCP/IP communication error. - Network error; delivering anyway. You could not make a connection to the POP3 server or it failed during the process. &gt; &nbsp; &gt; I set the Timeout under&nbsp;&nbsp;&nbsp;&nbsp; configuration-&gt;Mercury POP3 Client-&gt;TCP/IP Timeout to 300. Ok &gt;&nbsp; I turn on session loggon. &gt;&nbsp; This is the result. &gt; (I delete all messages in the mailbox know it works) &gt; &gt; 10:58:04.609: --- Fri Oct 30 10:58:04 2009 --- &gt; 10:58:04.609: Connect to '192.168.0.2', timeout 30. &gt; 10:58:05.609: &gt;&gt; +OK&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.609: &lt;&lt; USER xyz&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.843: &gt;&gt; +OK Password required.&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.843: &lt;&lt; PASS 1234567890&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.953: &gt;&gt; +OK logged in.&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.953: &lt;&lt; STAT&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.031: &gt;&gt; +OK 0 0&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.031: &lt;&lt; QUIT&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.093: &gt;&gt; +OK Bye-bye.&lt;cr&gt;&lt;lf&gt; &gt; 10:58:05.093: --- Connection closed normally at Fri Oct 30 10:58:05 2009. --- &gt; 10:58:05.093: &gt; &gt; &nbsp; &gt;&nbsp; In the second line of the log, I found "timeout 30" Something definitely wrong here, in my session logs the value is correct.&nbsp; What version of PMail are you using?

TCP/IP communication error. - Network error; delivering anyway.

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