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MAISER: unsubscribe to not subscribed mailaddress results in strange errormessage

That's irritating for my clients - isn't it? Should be fixed! Most people are not IT-specialists. They need simple, clear answers - even by maiser!

Mercury/NLM didn't have that bug! Errormails have been FROM maiser and with informative text.

bye   Olaf

 

<p>That's irritating for my clients - isn't it? Should be fixed! Most people are not IT-specialists. They need simple, clear answers - even by maiser! </p><p>Mercury/NLM didn't have that bug! Errormails have been FROM maiser and with informative text. </p><p>bye   Olaf</p><p> </p>

Have some mailinglists on Mercury/32 V4.73.

Somebody tried to unsubscribe from a mailinglist while he is not subscribed at the list. Syntax is korrekt (it's a webform with script) - nevertheless checked that with one of my addresses:

subscribe list   -> OK
unsubscribe list  -> OK
unsubscribe list  -> errormessage to postmaster and FROM

 Have a look at the errormessage to FROM:

With reference to your message with the subject:
   "unsubscribe LISTE"

The local mail transport system has reported the following problems
it encountered while trying to deliver your message:

-------------------------------------------------------------------
*** <maiser@domain.de>
<maiser@domain.de>
Not a current subscriber.
-------------------------------------------------------------------

Your mail message is being returned to you in the next part of this
message.

Should you need assistance, please mail postmaster@domain.de.
 

 Nearly the same to Postmaster:

The attached message has failed delivery and has been referred
to you as postmaster. The following error report or reports
were given to explain the problem:

   *** <maiser@domain.de>
   <maiser@domain.de>
   Not a current subscriber.

For shure the only appearance of "maiser@domain.de" is in the TO-Field of unsubscribe-mail. I had expected an errormessage where used mailaddress in FROM of unsubscribe-mail and listname is reported (if there were no subject in unsubscribe-mail, there were no hint on that). Example:

    *** <maiser@domain.de> says:
   <somebody@domain.anywhere>
   Not a current subscriber of list LISTNAME.

Is it a bug or is something misconfigured?

bye   Olaf

 

&lt;p&gt;Have some mailinglists on Mercury/32 V4.73.&lt;/p&gt;&lt;p&gt;Somebody tried to unsubscribe from a mailinglist while he is not subscribed at the list. Syntax is korrekt (it&#039;s a webform with script) - nevertheless checked that with one of my addresses: &lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;subscribe list &amp;nbsp; -&amp;gt; OK unsubscribe list&amp;nbsp; -&amp;gt; OK unsubscribe list&amp;nbsp; -&amp;gt; errormessage to postmaster and FROM &lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;&amp;nbsp;Have a look at the errormessage to FROM:&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;With reference to your message with the subject: &amp;nbsp;&amp;nbsp; &quot;unsubscribe LISTE&quot; The local mail transport system has reported the following problems it encountered while trying to deliver your message: ------------------------------------------------------------------- *** &amp;lt;maiser@domain.de&amp;gt; &amp;lt;maiser@domain.de&amp;gt; Not a current subscriber. ------------------------------------------------------------------- Your mail message is being returned to you in the next part of this message. Should you need assistance, please mail postmaster@domain.de. &amp;nbsp;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;&amp;nbsp;Nearly the same to Postmaster:&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;The attached message has failed delivery and has been referred to you as postmaster. The following error report or reports were given to explain the problem: &amp;nbsp;&amp;nbsp; *** &amp;lt;maiser@domain.de&amp;gt; &amp;nbsp;&amp;nbsp; &amp;lt;maiser@domain.de&amp;gt; &amp;nbsp;&amp;nbsp; Not a current subscriber. &lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;For shure the only appearance of &quot;maiser@domain.de&quot; is in the TO-Field of unsubscribe-mail. I had expected an errormessage where used mailaddress in FROM of unsubscribe-mail and listname is reported (if there were no subject in unsubscribe-mail, there were no hint on that). Example:&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; *** &amp;lt;maiser@domain.de&amp;gt; says: &amp;nbsp;&amp;nbsp; &amp;lt;somebody@domain.anywhere&amp;gt; &amp;nbsp;&amp;nbsp; Not a current subscriber of list LISTNAME. &lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Is it a bug or is something misconfigured? &lt;/p&gt;&lt;p&gt;bye &amp;nbsp; Olaf&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Mercury uses a standard template for nondelivery notifications, and in some circumstances the information contained in it may not be what would be the best in that special case. A message generated by the list server (maiser) itself would presumably be more informative, but this was actually a failed delivery message created by Mercury core. As the sender wan't a list member the unsubscribe request was refused by maiser and handled by Mercury core as any other failed delivery.

/Rolf 

&lt;p&gt;Mercury uses a standard template for nondelivery notifications, and in some circumstances the information contained in it may not be what would be the best in that special case. A message generated by the list server (maiser) itself would presumably be more informative, but this was actually a failed delivery message created by Mercury core. As the sender wan&#039;t a list member the unsubscribe request was refused by maiser and handled by Mercury core as any other failed delivery.&lt;/p&gt;&lt;p&gt;/Rolf&amp;nbsp;&lt;/p&gt;
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