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Pegasus Mail will not load

[quote user="tonyaz"]

Have not had a problem since 007-great program!!!

Noiw, however I get this when trying to download new mail:

Bad address "pop.west.cox.ne".

Notice the last word shoudl be .net, the t is left off therefore I get the bad address error.

Can you help me?

Please send reply to tonyaz12@cox.net (this address still works?)

Thaking you in advance,

Tony Patane

[/quote]

Go Tools -> Internet options -> receiving mail, click the definition and click edit. In there make sure the settings are ok.

 

[quote user="tonyaz"]<p>Have not had a problem since 007-great program!!!</p> <p>Noiw, however I get this when trying to download new mail:</p> <p>Bad address "pop.west.cox.ne".</p> <p>Notice the last word shoudl be .net, the t is left off therefore I get the bad address error.</p> <p>Can you help me?</p> <p>Please send reply to <a href="mailto:tonyaz12@cox.net" mce_href="mailto:tonyaz12@cox.net">tonyaz12@cox.net</a> (this address still works?)</p> <p>Thaking you in advance,</p> <p>Tony Patane</p><p>[/quote]</p><p>Go Tools -> Internet options -> receiving mail, click the definition and click edit. In there make sure the settings are ok.</p><p> </p>

-- Han van den Bogaerde - support@vandenbogaerde.net Member of Pegasus Mail Support Group. My own Pegasus Mail related web information: http://www.vandenbogaerde.net/pegasusmail/

First I get "Mailbox locked." I click continue and it hangs at "opening new mail folder." Eventually I push control alternate delete and I get winpmmiall not responding.

 

Any suggestions??

 Tonyaz

 

<P>First I get "Mailbox locked." I click continue and it hangs at "opening new mail folder." Eventually I push control alternate delete and I get winpmmiall not responding.</P> <P mce_keep="true"> </P> <P>Any suggestions??</P> <P> Tonyaz</P> <P mce_keep="true"> </P>

There could be a corrupted new mail.

Try moving all .CNM files from your mail directory to somewhere else.

You should be able to start Pegasus again.

Move the .CNM files back, one by one.

The one that hangs/crashes Pegasus is the bad one (probably spam) 

 

You can find out where your mail is via:

Tools | Options | Mailbox location 

 

I hope this helps.

 

Regards,

 

Arthur

 

<p>There could be a corrupted new mail.</p><p>Try moving all .CNM files from your mail directory to somewhere else.</p><p>You should be able to start Pegasus again. </p><p>Move the .CNM files back, one by one.</p><p>The one that hangs/crashes Pegasus is the bad one (probably spam) </p><p> </p><p>You can find out where your mail is via:</p><p>Tools | Options | Mailbox location </p><p> </p><p>I hope this helps.</p><p> </p><p>Regards,</p><p> </p><p>Arthur</p><p> </p>

On 18 Jul 2007 Pegasus Mail & Mercury - Automated Email <> wrote:

> First I get "Mailbox locked." I click continue and it hangs at
> "opening new mail folder." Eventually I push control alternate delete
> and I get winpmmiall not responding.

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.

1.    Use  Tools | Spam and content controls | Content control...

2.    Select and edit the control definition

3.    Select the "Message tests" tab.

4.    Enter 8000 in "Check at most this many bytes in each message"

>
>  
>
> Any suggestions??
>
>  Tonyaz


On 18 Jul 2007 Pegasus Mail &amp;amp; Mercury - Automated Email &amp;lt;&amp;gt; wrote: &amp;gt; First I get &quot;Mailbox locked.&quot; I click continue and it hangs at &amp;gt; &quot;opening new mail folder.&quot; Eventually I push control alternate delete &amp;gt; and I get winpmmiall not responding. Move all of the *.CNM files out of the new mail directory and try again.&amp;nbsp; It should now open normally.&amp;nbsp; You can then put the messages back one at a time until you find the problem message. &amp;nbsp; It&#039;s probaby going to be a really large message.&amp;nbsp; If you are using content control then I&#039;d recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments. 1.&amp;nbsp;&amp;nbsp;&amp;nbsp; Use&amp;nbsp; Tools | Spam and content controls | Content control... 2.&amp;nbsp;&amp;nbsp;&amp;nbsp; Select and edit the control definition 3.&amp;nbsp;&amp;nbsp;&amp;nbsp; Select the &quot;Message tests&quot; tab. 4.&amp;nbsp;&amp;nbsp;&amp;nbsp; Enter 8000 in &quot;Check at most this many bytes in each message&quot; &amp;gt; &amp;gt; &amp;nbsp; &amp;gt; &amp;gt; Any suggestions?? &amp;gt; &amp;gt; &amp;nbsp;Tonyaz

Arthur, thanks for the reply. I did exactly what you said and I still get the same thing:Mailbox locked." I click continue and it hangs at "opening new mail folder."

Anything else I can try?

 

thanks again,

tony

===

&lt;P&gt;Arthur, thanks for the reply. I did exactly what you said and I still get the same thing:Mailbox locked.&quot; I click continue and it hangs at &quot;opening new mail folder.&quot; &lt;/P&gt; &lt;P&gt;Anything else I can try?&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;thanks again,&lt;/P&gt; &lt;P&gt;tony&lt;/P&gt; &lt;P&gt;===&lt;/P&gt;

Thanks to you also Thomas. I still get the same thing. Any other suggestions.

 

thanks

tony

===

&lt;P&gt;Thanks to you also Thomas. I still get the same thing. Any other suggestions.&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;thanks&lt;/P&gt; &lt;P&gt;tony&lt;/P&gt; &lt;P&gt;===&lt;/P&gt;

Try leaving it for a protracted period (at least an hour). Does it *eventually* start up?

The key issue here is to work out whether it's actually hung, or whether something is simply taking a very, very long time.

Cheers!

-- David --

Try leaving it for a protracted period (at least an hour). Does it *eventually* start up? The key issue here is to work out whether it&#039;s actually hung, or whether something is simply taking a very, very long time. Cheers! -- David --

Thank you for responding David.

I do leave it for a time however then I get the notice that the program is not responding.

At the time I was sending a rather large spreadsheet and then ---nothing.

Any other ideas??

 

thank you again,Tony

=== 

 

 

&lt;P&gt;Thank you for responding David.&lt;/P&gt; &lt;P&gt;I do leave it for a time however then I get the notice that the program is not responding.&lt;/P&gt; &lt;P&gt;At the time I was sending a rather large spreadsheet and then ---nothing.&lt;/P&gt; &lt;P&gt;Any other ideas??&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;thank you again,Tony&lt;/P&gt; &lt;P&gt;===&amp;nbsp;&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

[quote user="tonyaz"]

Thank you for responding David.

I do leave it for a time however then I get the notice that the program is not responding.

At the time I was sending a rather large spreadsheet and then ---nothing.

Any other ideas??

 

thank you again,Tony

=== 

 

 

[/quote]

 

Leave it even longer.  That said since  you were sending a really large file you might also go through your mailbox directory looking for really large files with the PMW and PMX file extension.  Personally though this sounds like a bounce message with the CNM file extension.  Are you sure  you've moved all of the CNM files out of the mailbox directory?

 

[quote user=&quot;tonyaz&quot;]&lt;p&gt;Thank you for responding David.&lt;/p&gt; &lt;p&gt;I do leave it for a time however then I get the notice that the program is not responding.&lt;/p&gt; &lt;p&gt;At the time I was sending a rather large spreadsheet and then ---nothing.&lt;/p&gt; &lt;p&gt;Any other ideas??&lt;/p&gt; &lt;p mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;thank you again,Tony&lt;/p&gt; &lt;p&gt;===&amp;nbsp;&lt;/p&gt; &lt;p mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/p&gt; &lt;p mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[/quote]&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Leave it even longer.&amp;nbsp; That said since&amp;nbsp; you were sending a really large file you might also go through your mailbox directory looking for really large files with the PMW and PMX file extension.&amp;nbsp; Personally though this sounds like a bounce message with the CNM file extension.&amp;nbsp; Are you sure&amp;nbsp; you&#039;ve moved all of the CNM files out of the mailbox directory?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Have not had a problem since 007-great program!!!

 

Noiw, however I get this when trying to download new mail:

Bad address "pop.west.cox.ne".

Notice the last word shoudl be .net, the t is left off therefore I get the bad address error.

 

Can you help me?

Please send reply to tonyaz12@cox.net (this address still works?)

Thaking you in advance,

Tony Patane

&lt;P&gt;Have not had a problem since 007-great program!!!&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;Noiw, however I get this when trying to download new mail:&lt;/P&gt; &lt;P&gt;Bad address &quot;pop.west.cox.ne&quot;.&lt;/P&gt; &lt;P&gt;Notice the last word shoudl be .net, the t is left off therefore I get the bad address error.&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;Can you help me?&lt;/P&gt; &lt;P&gt;Please send reply to &lt;A href=&quot;mailto:tonyaz12@cox.net&quot;&gt;tonyaz12@cox.net&lt;/A&gt; (this address still works?)&lt;/P&gt; &lt;P&gt;Thaking you in advance,&lt;/P&gt; &lt;P&gt;Tony Patane&lt;/P&gt;
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