I restarted Mercury thinking that would kill it but it reconnected within minutes. I then noticed connection activity every 5 minutes so it was definitely auto checking. I ended up creating a temporary user and copying the mailbox contents of the locked mailbox to the temp user mailbox. I then created a forward file to forward all mail from the locked mailbox to the temp one. My user then spent the day working in Pegasus as the temp user. I had him make a new folder to place copies to self in so that we could easily copy those to his actual mailbox once the lock was released. After doing all that it dawned on me that I could probably stopped the IMAP client from connecting by changing the password then restart Mercury.
It Might be Possible by Incredimail. Incredimail is an advanced feature email program that really offers you an interactive feature. The Incredimail user can get help from Incredimail Tech Support team at 24X7.
Mercury can bind to a specific network interface for incoming traffic but for outgoing it relies on Windows. There is more information about how that works in this link:
This has been resolved. Spamina replied and said that the problems were a result of the 'connection's service provider' at their end and that it has been fixed. Indeed, I am no longer seeing the errors in Mercury's output window. They said they will provide more details when they have them.
An even simpler method would be to script a .cnm removal after the filedate is older than n days - where 'n' is chosen to fit in with the the characterisitics of the users. (I presume that the default setting of only offering "unread" mail is already in force!)[/quote]
Yes but how can you be sure that the mail has been downloaded (the user can be on vacation...) ? many years ago when a mail was read the filename changed to the same but the first letter was changed (I can't remember for what letter) so it was easy to see if a mail has been read/downloaded or not, now when a mail is read (under Pegasus Mail) or downloaded by Mercury a X-PMFLAGS: header is added and the utility I mentionned open the .cnm files searching for this header and its content.
If you can find some kind of pattern behind the crashes we will be happy to investigate it. If we saw that behavior ourselves we would of course already have done so. As you probably realize there is no way to add more logging everywhere.
Generally speaking Mercury will not approve if some other process interferes with disk access or network access, so this is why we recommend that any realtime antivirus software should be switched off. If there are a lot of content control rules you could try deactivating them to see if that makes any difference.
[quote user="alexalbert"]In My Personnel opinion you should try Incredimail Service. Incredimail is advance feature mail program that offers you interactive experience.It have many feature like notifier, letters, animation, emotions and many more. Incredimail user can get help from the incredimail help team at 24X7. [/quote]
Incredimail is a mail client and has nothing to do with the original poster's problem with the mail server.
Your message reads just like a product advert - is that what you wanted?