[quote user="bfluet"]

Unticking the "Turn off attachment preview by default in the attachment view " setting located in Tools > Options > Incoming mail > Message reader will enable attachment preview by default. 

[/quote]

That feature was ticked before I had the Subject problem.  When Unclicked & Reclicked, the Subject problem continues.  For me to view Alternate message formats, I have to manually toggle the Preview button.

[quote user="bfluet"]

Note that it has recently been discovered that the attachment preview mode is causing some problems.  Some folks have experienced the inability to open attachments with a double click and others are unable to save attachments when preview is on.  These problems do not appear to be widespread and appear to be file specific.  Leaving attachment preview mode off by default and using the Preview button as needed might the the best way to go.

 [/quote]

Would that the Preview button would stay in the 'No preview' mode.  In my setup it did until recently.

That was it! I'd never encountered the "hide the taskbar icon" before with any of the other users!!

I suppose that's why the "Mailbox locked dialog" always showed up when I restarted for this user....it was already running.

(I'm surprised it didn't show as a running application in Windows Task Manager!!??)

THANKS!!!!!!

[quote user="bfluet"]

Perhap Pegasus remain running but both the taskbar entry and the tray icon are hidden.  Unhide any hidden tray icons to see if Pegasus is there. 

Another way to determine if Pegasus is running is

to open Task Manager and look for a running process named winpm-32.exe.

If Pegasus is running but is not in the taskbar you may have it configured to hide the taskbar item.  Check the settings in Tools > Options> User interface > Reporting/logging.

Have you tried the "Sort in reverse order" option?

> I am using Pegasus v4.63 (German Version) on Windows 7 Premium 64bit.
> When trying to download mails from my ISP's mailserver I regularly get
> timeout (8: Socket read timeout) errors. This isn't a permanent error.
> Sometimes I am able to download my mails.
> When the error occurs, the pmail log file shows the following:
> --- Thu, 08 Mar 2012 13:32:06 ---
> Connect to 'mail.someisp.com' port 110, timeout 90.

90 second TCP/IP timeout.

> 13:32:06.961 >> 0045 +OK POP3 Ready mail.someisp.com 0001c7a2\0D\0A
> 13:32:06.961 << 0026 USER username\0D\0A
> 13:32:06.007 >> 0040 +OK USER username set, mate\0D\0A
> 13:32:06.007 << 0016 PASS userpass\0D\0A
> 13:32:06.054 >> 0019 +OK You are so in\0D\0A
> 13:32:06.054 << 0006 STAT\0D\0A
> 13:32:06.101 >> 0014 +OK 4 363043\0D\0A
> 13:32:06.101 << 0006 LIST\0D\0A
> 13:32:06.132 >> 0024 +OK Scan list follows:\0D\0A
> 13:32:06.382 >> 0010 1 233132\0D\0A
> 13:32:06.382 >> 0009 2 54333\0D\0A
> 13:32:06.382 >> 0009 3 22051\0D\0A
> 13:32:06.382 >> 0009 4 53523\0D\0A
> 13:32:06.382 >> 0003 .\0D\0A
> 13:32:06.382 << 0008 RETR 1\0D\0A
> 13:32:06.429 >> 0021 +OK Message follows\0D\0A
> [multiple lines of header data and mail data/attachment data follow]

Thanks for trimming.  ;-)

> 13:32:07.616 >> 0078 KSIgc3RFdnQ6Y2hhbmdlZD0iLyIvPiA8cmRmOmxpIHN0RXZ0OmFjdGlvbj0ic2F2ZWQiIHN0RXZ0\0D\0A
> 13:32:07.616 >> 0078 Omluc3RhbmNlSUQ9InhtcC5paWQ6RUNCM0ExOEFGNzQxRTExMTgwMzZGMDA4MUNFNUMxOTgiIHN0\0D\0A
> 13:32:07.616 >> 0078 RXZ0OndoZW49IjIwMTItMDEtMThUMTg6MTM6NTkrMDE6MDAiIHN0RXZ0OnNvZnR3YXJlQWdlbnQ9\0D\0A
> 13:32:38.582 8: Socket read timeout.

There was a timeout after 30 seconds here but you have 90 seconds set in the POP3 timeout according to the session log.  I would try increasing it to something like 180 seconds anyway to see if this help, If this does not help you may have a packet fragmentation problem.


> 13:32:43.026 << 0006 QUIT\0D\0A
> 13:33:13.057 8: Socket read timeout.
> 13:33:13.057 --- Connection closed normally at Thu, 08 Mar 2012 13:33:13. ---\0A\0A
>
> As can be seen the timeout occurs suddenly during transmission of the
> mail data. The timeout occurs with selectively downloading a single
> mail as well as when downloading all emails.

> To solve this issue I have already tried the following but without any resolution:
> Disable IP and TCP checksum offloading
> Start pmail with the "-Z 1024" option to use blocking sockets
> I tried to debug with Wireshark and telnet
>
> With other mail clients (e.g. Thunderbird) downloading mails works fine.
>
> I couldn't reproduce the error on another pc with Windows 7 and pmail.
> Therefore an error at the ISP can be ruled out. What's so special on
> my installation of pmail?

Not sure but apparently is related to this system since it does not happen on the other system.  What is anything is running between Pegasus Mail and the host?  Anti-virus software?  Firewall? Other?

Hello all,  please disregard this post as it turns out that Pegasus Mail was not the problem.  My ISP ( Shaw ) recently "upgraded" there email service and, without my knowledged, changed the message settings on one of my accounts, but only one of the 3 that I use, not sure why only the one, but don't really care.  I found the problem and that's what matters.

 - Dave

These particular authentication settings are located in the Security tab of you SMTP host configuration (Tools > Internet Options > Sending (SMTP) tab.

I would think that you would not be able to send any mail if your authentication was not working so you may need to confirm that it is configured correctly then follow up with your ISP for additional recommendations.

Keep in mind that the POP3 and SMTP hosts used are identity specific so if you have configured multiple hosts and use multiple identities be sure that all identities are using the correctly configured hosts.

 Preserve deleted messages until Pegasus Mail closes was not checked. 

That was the problem. Now that I've check that box the Deleted folder & filter work as I had expected.

Thanks so much. 

[quote user="DavidTC44"]I still have the problems with POP3.  I do have the settings that you suggest,"Load Windows Internet Services" is set to "Always".[/quote]

It wasn't meant to fix the POP3 issue (I have no idea what might be causing it), it would only help resolving performance issues. BTW: Creating a new thread with an appropriate subject might help in attracting additional forum members ...

Great suggestions. I will try all of them. I will post what I find. Thanks so much!

 Jimmy

and this has been discussed a lot in the past. There are a number of security problems with saving what might be a virus or worm to a specific directory automatically that could easily be activated inadvertently. I doubt very seriously if this would ever be implemented in Pegasus Mail

I rename the destination directory to nonstandard.   I was told at the time it was sufficient.  ?

Thanks for the suggestion Aderoy!!

Ok, It's all fixed.

when I was messing around in the mail file I realized there was several files that had the name of my laptop attached to them. I just deleted them and everything is back to normal...Cautionary tale

[quote user="jlmowery"]I am running Windows 7. [/quote]

See for possible (Windows 7 and related) issues.

The only one that appears on Han's list is Left Arrow to  close current tray. No mention of closing all trays.

Martin 

Thank you, Martin, I will work on this soon.  I appreciate your help.

-Bill

Thanks for the suggestion.  I think I solved the problem by switching my SMTP server to Godaddy instead of Comcast.  Seems to be working now; if I have further problems I will follow your procedure.

davep54

Thanks guys for your prompt and detailed help, really appreciate your efforts and nice to know the Peguasus forum is alive and well even if I seldom need it (thankfully).

Slowly getting things back to normal after my rebuild, and really pleased Pegasus is up and running again and more importantly nothing is lost.  One of those jobs you do infrqeuently, but when it needs doing its back to square one and reading all the manuals etc.[*-)]

 Many thanks

Alan.

> Is there any easy way of exporting an identity or multiple identities
> from one PC running Pegasus & importing onto another PC running
> Pegasus to save re-setup time ?

Not really since all identities are stored in the pmail.ini file.  If PMail is installed in the network mode though then you are run as the same user from different systems.

> I have a bunch of friends, a few of whom are AOL addresses.  All seem
> to receive my emails fine, but only AOL users seem unable to open
> them.  I have been using Pegasus 4.41 for awhile now and it has seemed
> to work fine for all except AOL.  Any ideas?  Is there something I can
> be doing?  I generally leave the default "Rich Text" set to ON, but I
> am trying it set OFF with a friend now.  I will post that as a
> followup.

If you send only plain text the AOL users probably can handle it.  Since everyone else can handle the HTML though and AOL cannot this needs to be fixed by AOL.  You also though may want to try the following format options:

1.  Tools | Options | Sending mail, uncheck "Send attachments as
    separate messages" and "Enable text file autodetection when
    sending attachments". Check "Don't add 'attachment
    information' sections to Multipart messages", and "Generate
    multipart/alternative versions of richtext messages"  

2.  Tools | Options | Messages and replies check "Use MIME
    features"

3.  Tools | Options | Message formatting uncheck everything under
    "Formatting and use of styling in messages"

I can not understand why make it so difficult?