• First of all ensure you're using since it might already fix your issue(s). Additionally it may help to check for the most recent versions of the built-in HTML renderers: IERenderer and BearHtml. To retrieve the installed versions of any of the above check the following locations: Pegasus Mail's version information is displayed at the bottom of its About screen accessible via its Help menu. IERenderer provides a similar About screen accessible via its toolbar button (usually the rightmost one on top of Pegasus Mail's main window). BearHtml provides its version information only after disabling IERenderer on its button menu, loading an HTML message into reader or preview and pressing Shift + F1: It'll show up on Pegasus Mail's leftmost status bar section at the bottom of its main window.

• If none of the updates helps please start a forum search next for your issue using any of the following URLs: Crashes, hangs or freezes. If you already have an idea of what might be causing your issue you may want to do a more specific search like this one or that one. If you can't find any helpful suggestions this way you may want to post a new support request including the information from Pegasus Mail's Help => About Pegasus Mail => Info screen.

• It might also be helpful to provide more details to our beta-reports address about your special issue using the MiniDump extension. Please make sure to be using its most recent version as well, starting with version 2.5.7.0 it provides an update screen via Pegasus Mail's Tools => Extensions => MiniDump menu entry. You should allow its installer to create a Windows Start menu group for accessing its various command options and reading its ReadMe file specifying details about the way it works.

Thanks in advance ...

> As soon as I make the decision to have a 2nd USB device, then I don't have a single USB device.

Agreed, and that is why the make very small portable hard drives.  I got one USB disk drive, 110 GBytes, that I throw in my bag.  These are much more reliable the a typical USB stick and one of these days when the cost goes down I'll probably trade it in for a digital drive.

This place is for Pegasus discussion (and, incidentally, you guys are superb beyond description in that regard).

I'm cluttering up this Pegasus support forum with requests for help when the real problem is in the hardware.

My question; just where exactly are those other experts hanging out ?  I'd like to connect with experts in such things as...

• Hard drives
• Thumb drives
• BIOS settings
• Motherboards
• Video cards
• Printers
• Scanners

...and anything else on my computer that will eventually annoy me some day.

It would be nice if they had the same level of brains (for those topics) that the experts here have (for Pegasus topics). 

Suggestions are welcome.

There are probably one thousand technical forums on the internet.

I tried looking for myself.

Ha, ha, ha.

The "Search Engine Optimization" overdose problem has ruined the very function of those search engines before you ever get your first result. The "top" sites are the ones with advertisements that totally obliterate their own content (if there ever was any content in the first place).

Oh, the reason for all this ? That thumb drive just started acting weird again this morning.

Hey developers, experts, and beta testers.

Just noticed this; no clue if it's important, but it's at least suspicious.

Looks like the thumb drive was almost full.

I think these are the numbers...

• Capacity:        4,033,282,048 Bytes,        3.75 GB          (100%)
• Used Space:  3,957,342,208 Bytes,         3.68 GB          (98.12%)
• Free Space:       75,939,840 Bytes,         72.4 MB           (01.88%)
  

Thanks, Jerry

 > > Did you download the MS application I pointed you to in my previous answer?

> Is that really necessary?  I don't need Admin to have access to the mailbox.  

Yes if you are not going to be running WinXP as an admin user. Pegasus Mail is not going to be the only WinZP program where the normal non-admin user is going to have to have access to directories created by an admin user.

> Apparently pmail copied the messages when I "moved" the mailbox using Tools->Options->General settings->"Mailbox location".  

Yes this will work as long as the file and folder you copied were not admin created files where the non-admin user did not have all right to use.  This is only transferring the home mail directory, the new mail directory location did not change.

> Now I can view the messages, although I haven't been able to delete a message from the inbox and I haven't tried to write or download
> messages as User yet.  

Probably can't delete since the non-admin user did not have the delete rights to the files.

> Can I move the mailbox to User's documents folder, or is messing with permissions at the OS level the only way for a limited user to use
> pmail?

No you cannot.  You can move the HOME mail directory to this other location but the NEW mail directory need to stay where it is.  Either change the rights to give the non-admin user the rights of the admin user or change the rights to the directories and files to give the non-admin user read/write/create/etc rights.

>Internet Services ... should be set to to Always

 It seems you got it right.

Thank you.

N.B. No, defragging doesn't make any difference.

[quote user="Fews"]

[quote user="KLB"]Updating IERender seems to have fixed the issue.[/quote]

Glad to hear.

In the end I just reinstalled after a full clean out and then copied the entire Pmail folder and bingo! It worked.

Thanks for the help

Ellie

[quote user="David H. Lipman"]CNM files ?  The t-online.de  Domain address ?[/quote]

CNM files are the files in your new mail directory (see Help => About Pegasus Mail => Info for paths) containing single downloaded new messages. And yes, the ...t-online.de address.

It works not stable,

1   frequently when I open pmail,  i need to add-  of  select to "become",  then begin to work

2    I could not save my choice in "option"

3   could not "forward" mails

help! please

Would you believe that I now can send mail, but could not receive it!!

 I changed the port to receive mail back to 110 (AT&T wanted 465) and I am

now sending and receiving mail with Uverse using Pegasus. I am VERY happy.

> I know that past installation instructions suggest new versions can be installed into a different folder and the link to messages made, then
> one can try the new version before committing (I assume still true for 4.61/2?), but does this over writing approach work with other versions
> of PM if one has a problem, I wonder, or is it just specific to over writing the Updater file?

It works for all versions, at least the Pegasus Mail v3.x and later.  You just select the update option.

Since I would like IERenderer to be available to newer users but not the ancient ones, un-installing is not a good option as that would kill it for everyone.  What would help me the most would in the simplest case be a way make the default option to be not used for first time users of Pmail 4.62.  At least that way it could be enabled for those who have the wherewithal to run it without problems and left disabled for those using the old stuff.  In the perfect world, or at least that which would work for our company the way we are running now, the ideal option would be a way to globally allow or disallow use of IERenderer based on which underlying version of Windows is running. I see hints of a way to do this in regards to your unpublished version.

I did do a lot more testing this morning to try to get more information.  I wiped the current install and started over from scratch just to be sure.  Whatever was graying out the configure option for IERenderer is not doing so now.  I could swear that I did everything the same, however that problem is not occurring any more so that one is a moot point.  All the testing I did this morning was done with WinXPSP3.  In the case of a workstation with the default browser set to something other than IE and with IE's proxy settings set to something invalid and the default browser set to the proper proxy settings, navigating around in an email with lots of lazy html will still cause something, presumable IERenderer or possibly parts or IE to attempt to contact whois.iana.org:nicname directly as well as some web sites by IP address which will in this situation time out and fail.  Pmail is pretty much hung during this timeout, but eventually displays a dialog about "An error occurred while attempting to verify the file type of .....".  This will be the case for a large number of old workstations in our situation, giving rise to the need to control the defaults on first run. 

I will send a private email to the address you suggested if you are still interested in testing on the setup that this is happening on.

Gus

Dear Michael,

you are right. The space might exist in Windows filename. After I started to investigate this, space disappeared.

thank you

  Jara

Before anything from the old machine is placed on the new machine download the 4.62 installer and run it on the new win7 machine and accept the default location if offers c:\pmail and leave all blocks checked in the installer. A new default user Admin will be created and the  home mail box will be c:\pmail\mail\admin

Later old messages and messages folders and address book can be restored by copy from the old setup to the \admin location on the new machine.

http://www.vandenbogaerde.net/pegasusmail/pf_pmfiles.html   Will show you the old files and their names if necessary. The object is to restore old data but no old configuration or settings or anything that involves paths in settings as most/all will be different on the new machine. 

May be your anti-virus (now) scans the folderfiles (.pmm/.pmi) of pegasus?

bye   Olaf

Thanks problem solved, I know I can do that when online, it never occurred that I could use it here.

Thank you, Jerry Wise!!!! You got it!  [:D]

I had (at some past time) put the old address in the Dist. List Settings.

Thanks also to the other suggestors - they could have been the answer.

Rich