Not experiencing this problem with Pmail v4.61, XP(SP3), Adobe Reader X and nothing set for .pdf viewing.

-- 

James Quigley

[quote user="fridolin"]sorry, 4.61[/quote]

How did you launch WSSETUP? Did you launch it via network connection on the client machine or after copying it to the client? The latter won't probably work as setting Pegasus Mail as default mailer on recent Windows versions requires SetPMDefault to be launched which will only happen if it can be located by WSSETUP. Although you could copy it to the client machine along with WSSETUP this won't probably satisfy all the requirements of setting a default application either, so it is recommened to launch WSSETUP via network to work as designed, not using a local copy. I don't know for sure, though ...

You could use the classic MDI mode which just lists the folders, double-click on a folder then the message list displays.

or

You could drag the dividing bar between the message and preview all the way to the bottom. Now you get the display you like, double click on a message and you can read.

IMHO - the classic MDI mode is the best. YMMV

Thank you.

> BTW, on Linux I run both Pegasus Mail and Mercury and other Windows programs over Wine, works pretty well for me.

http://community.pmail.com/forums/24479/ShowThread.aspx#24479

"The only thing that does not work in Mercury/32 with Wine is the SSL/TLS and you can use STunnel for Linux to allow the MercuryC SMTP client to connect to a relay host and have the MercuryS, MercuryP and MercuryI servers support SSL connections."


Anyway, I've moved on from PMAIL and MERCURY to Thunderbird and Xeams. Thunderbird is really great. I recommend you try it if you haven't already. Xeams okish - closed source >:(

Enjoy.

This was not a new install.  About a week ago I installed 4.61 over the old version.  The software is located at c:\comm\pmail.  It has been working fine until this problem.  It is used as a standalone and a single user. The upgrade was completed successfully with no problems.  It did offer to view the What's New.  I can see the c:\comm\pmail folder but there is no c:\comm\pmail\programs folder.   There is a c:\comm\pmail\png folder.  The problem started just after I changed the display to cascaded view and then closed Pmail.

Thomas & Phil

 I have resoled my problem and thank  you both very much. It took some doing but finally removed those folders.

I will however have to adjust the organization of the trays to where I want them BUT bottom line it IS accomplished

Thanks again

I just had this annoying problem, and in my case I solved it by going into Explorer, then to the PMAIL folder, then to MAIL, then to the folder I was last using, then ordering all the emails by date, and, sure enough, I found the most recent email sent was listed as being 65,000kb in size.   I simply deleted it and then tried loading Pegasus, and now it has been able to open the new mail folder (without that humongous file there).

So it seems that when Pegasus hangs on "opening new folder", the reason why it hangs is because there's something in that new mail folder that it just can't handle.  So just go to the folder, find the most recent file and that file is most likely to be the culprit, particularly if it's enormous in size.

 

 

[quote user="Paladin"] When I open an email or start a new one the text 'separates' (like a tab instead of a space).  This started this am... no idew why.  I didn't change anything since last night.[/quote]

Could be related to a printer (driver) change either in Pegasus Mail or of the Windows default printer, try using different ones for testing, Generic / Text Only is always a suitable one for such purposes.

[quote user="tomdriver"]Pegasus began crashing occasionally, so I upgraded to 4.61.  The result was more crashes than ever.[/quote]

for dealing with crashes: Upgrading to version 4.62 should already have solved most of your issues; and yes, you can install it on top of 4.61 even if using a different language than English.

[quote user="VER"]I wouldn't mind to have the switch the other way around (so use ctrl+shift+p for plain text), or the option "always print html" or something. [/quote]

You can be sure other (many) users would mind, so it's not an option to change Pegasus Mail' default behaviour for plain text. I've now added an option which allows you to set IERenderer as the default printing handler for HTML messages without modifying the default for plain text messages, I could provide a test version for you.

[quote user="idw"]Would selecting UTF-8 as your default charset on Tools => Options => Advanced settings help?[/quote]

[quote user="VER"]No that did not help, I changed the setting, and also tried after restarting Pegasus.[/quote]

It appeared to work here with plain text messages at least, can you forward one of your "problem" messages to me (IERenderer's About dialog provides a contact link)?

[quote user="irelam"]For the Charset to be used, I would suggest EUC-KR instead.[/quote]

[quote user="VER"]I cannot find this one in the options?[/quote]

Just type it in, Pegasus Mail can handle a lot more charsets than listed, for a (still incomplete) overview see the .

[quote user="Jan Meeuwissen"]I just tried to forward the problematic message and encountered the same problem. Sorry, it can't be tested.[/quote]

Move it to you new mail folder, right click the message to select Message properties, note the filename shown in the respective field at the top, then close the dialog and go to the Help => About Pegasus Mail => Info screen to figure out the new mailbox location which is where you can locate the file via Windows Explorer to zip it up and send as an attachment.

BTW: "Bouncing" would probably work as well, but then we're very likely to delete it right away as a possible spam message, I'm afraid ... Does forward as attachment work?

I ask because of an interview I saw with Bill Gates last night on

C-Span.  He mentions such a feature on Windows, I assume on Outlook or

Outlook Express.

It might be something that can be used via Outlook and Exchange but even when using Outlook you can save the message as a text file and submit it manually to the Exchange server.  There is nothing in the e-mail RFC's that will stop a knowledgeable person from forwarding a message no matter what Bill gates says about Windows.  ;-)  FWIW, Bill may know Windows but he proves over and over he knows very little about E-mail and the Internet.  ;-)

Update -

If I create the user variable as "pmuser=Admin" instead of system variable "pmuser=%username%", it's working fine for me.

I don't have to create a new user.

The drawback is that I have to create individual user variables instead of one single system variable.

Thanks & Regards,

Rad.

 

[quote user="pgsmick"]Using this setup, if I use the -ROAM switch on the command line at a workstation (or even on the server), and launch winpm32.exe from the mapped drive (P:\Programs) Pegasus displays the splash screen and goes no further and gives no error message.  Without the -ROAM switch, the workstation (or server) is able to connect to the user's mailbox without issue.  Is this the way it is supposed to work?  Why does the -ROAM switch cause a problem under this setup?[/quote]

Please check for possible issues.

Where is the best place to report bugs?  If here, then I'd like to report a consistent problem adding other user's mailboxes.  If the report should be made elsewhere, could someone please tell me where it should go?

I have an installation of  Pegasus 4.61 on a W7-64bit server/workstation, installed over a previous version.  There are 4 users and each has numerous folders.  Here are the steps I have had to take in order to get each of the other user's folders installed in User A's mailbox along with what I see at each step along the way:

1.  Starting with UserA's mailbox just byitself, I go to Folders, Add another user, and specify UserB to add by name (Tried also using Directory with the same results).  Specify friendly name.

   RESULT:  New user's Mailbox appears with just the New Mail folder beneath it.  All other folders in User B's mailbox appear as folders of UserA intermingled with UserA's existing folders.  They seem to show accurate contents and accurate message counts.

2.  Disconnect UserB mailbox.

   RESULT:  UserB Mailbox disappears,and all folders of UserB formerly mixed with User A now appear as "yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy(garbage or remnants of folder name)".  Any attempt to open a folder in this state crashes Pegasus with a non-descript Pegasus encountered a problem and had to close message.

3.  Close Pegasus and re-open.

RESULT: UserB folders now gone, UserB Mailbox gone.

4. Repeat steps 1-3 as necessary to get UserB's folders to show as belonging in UserB's mailbox.  Often it works on the first repeat, but in some cases, I've had to repeat 2 or 3 times for each user whose mailbox I need to add to UserA.

  RESULT: Eventually UserB folder will appear showing proper folders.  However, somewhere along the way, the name of UserA's mailbox gets wiped out so that I see a mailbox icon with a blank field after it. (i.e. "My Mailbox" is no longer the title of the user's mailbox, and I don't know how to put it back.

 The same procedure has been required for adding UserA, C, and D to UserB and so on for each of the 4 users.

Thanks for working this into the system somehow.

Peter Smick. 

 

Thank you Oh Great and Mighty Jerry. It took some hunting to find where to copy the backedup files to the new install file locations, but it worked. As soon as I finished the copying and removed the Read Only settings, Pegasus opened up like normal. I did lost a couple hundred e-mails that were in the process of downloading when my system crashed, but they were probably all spam.

Thanks again for your help.

 Have Fun,

Jeff

[quote user="Thomas R. Stephenson"]

[/quote]

I agree that Virscan, where practical, is the way to go. 

 The caveats:  Some command line scanners are slow and/or intrusiveness.  This can be

tolerated in low email environments or in environments where attachments are the exception but in environments where attachments are routine the attachment scanning can

be a productivity killer.  Some command line scanners are not designed to scan a single file so will not work with Virscan.  Vipre has one of those.  

OK, I see the problem - there's a difference in the set-up behaviour between installing where there is no existing version and clicking the "New install" button on a machine with an existing copy.  The first gives a window with all the options ticked by default, which I think is referred to as "new clean default install", and the second leaves them all unticked - including the one to pre-configure a mailbox.  So you can get very different 'default' new installs depending on where you start.

[quote user="Jerry Wise"]... All of which only goes to point out, once again, why when answering questions from users it is important to receive the output of their Help, About, Info display in order to see or direct users as to where files go and where restored items must be replaced etc..[/quote]

Agreed, and also the terms 'New install' and 'update' don't tell the whole story :)

 

Michael:  I've found an example that I can reproduce.  Since it involves an actual reply email that I'm composing, I will send it to you privately.

David