Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Michael posted May 23 '10 at 8:36 pm

[quote user="Eric Ferguson"]Clicking on the Pegasus "setup info" still produces the Windows warning "Why can't I get Help from this program?".

How can I get the setup info file to run? [/quote]

For some unknown reason this dialog keeps on coming up when updating and you cannot access help during the setup process, but afterwards all works fine (the non-English versions require it, hence I know) - just proceed ignoring it.

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irelam posted May 21 '10 at 3:48 am

If the message has an html version (click view button to change the message view type Plain/Fancy), then try Shift + Ctrl + P keys, to use Bearhtml printing service

Martin

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Niall Martin posted May 21 '10 at 2:19 pm

Thanks for your reply.  I do go to that menu and check it, and it was because I was that I realized there was a problem:  the list under the distribution lists tab has a stack of names that I did not put there and differ from that in the menu you mention.  Perhaps there's a leftover from an earlier version of pmail?

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Hello Thomas,

thanks for your explanation. I will try it later.

BTW: I'm using PMail since about 10 years I think. A short while ago I saw that the handling of brackets in alias here has changed in the mid of 2007. Before this time alias is shown in the full length regardless of round brackets.

Best regards
Wolfgang

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Michael posted May 20 '10 at 10:44 pm

[quote user="David_himself"]I guess we'll never know what was wrong with the old installation.[/quote]

Too bad with regard to debugging, but I'm glad you found a solution at least ...

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peggy posted May 19 '10 at 12:34 am

You should downgrade from V4.52 to the fully translated v4.51 DE and after that use only the updater: w32-452u.exe. Then you can use Pegasusmail V4.52 in german. This will keep your personal settings, mails, ....

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Thomas R. Stephenson posted May 17 '10 at 6:34 pm

 If anyone receives a  new mail ( a *.cnm file ) that is Zero in file

size the program immediately crashes through windows, it does not matter

what version of windows the client is running.

The zero byte file crash is caused by Spamhalter.  Checkout http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry23105.aspx

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irelam posted Jul 7 '10 at 12:55 am

Pegasus Mail uses proxy servers all the time.  The products AVG and Norton AV set themselves up between Pegasus Mail and the ISP server in order to do AV checking when downloads of email messages are required.

Martin

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The error I keep getting has to do with authentication.  No matter how I

change the security settings, it always bombs.  CenturyLink support is

no help.  Earthlink is no help.  Can YOU help me, please????

Could you please post a session log showing the failed process.  
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bfluet posted May 1 '14 at 8:43 pm

The clipboard is a shared resource which can be unavailable for new content when an ill-behaved app doesn't release it properly.  Also, it might not work if there are inadequate system resources.  Neither of these scenarios sound likely but are easy to test by cold booting then testing the copy/paste functions while only running Pegasus Mail and Notepad.

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knittergirl posted May 20 '10 at 4:51 pm

Hello everybody,

I just wanted to say thank you very much for all your help! A friend of mine with the help of the posts and emails from another user resolved the problem (don't ask me what he did, I gave up and just let him do it). 

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Ellie Kennard posted May 11 '10 at 1:04 pm

I use it but with Pegasus installed on a 32 bit system, over the network.

However: Pconfig.exe will not work with a 64 bit system. Otherwise it works fine.

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KSQR posted May 11 '10 at 3:37 am

[quote user="noorgat.b"]

 My ISP has a limit of sending a max of 25 emails at a time.

 My distribution list has about 60 emails in it. 

 I could split the DL into 3 lists to overcome the issue.

[/quote]

Another approach: Set up a Gmail account configured to add a custom 'From' address,

http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=22370

Gmail has a daily SMTP linit of 100 messages.

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mineja posted May 12 '10 at 1:49 am

Thanks - I see that note now. As some messages had retained their new subjects I guess they were the ones I modified while they were still in New Mail. Now I know.

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> Help!  Pegasus is downloading muliple copies of the same user and is in a constant loop.  I now have 15 copies of everything and it's still
> going.  Anybody got any clues - much appreciated. Mollie

Go to Tools | Internet options | (Receiving)POP3 , edit the POP3 setup and check the POP3 settings to ensure that you are deleting the mail once downloaded

Delete mail from host once it has been successfully retrieved
  If you check this box, Pegasus Mail will delete the host's copy of each mail message it successfully downloads, which will prevent it from being presented to you again the next time you retrieve mail. Leaving this box unchecked tells Pegasus Mail to leave the mail on the host even if successfully downloaded. Mail left on the server will be retrieved every time you download mail.  

If this is checked the download may not be completing successfully and the POp3 account is resetting. Turn on session logging in Tools | Internet options | General and then look at the resulting file.  

You might also try using the File | Selective mail download to manually delete the mail after downloading. 

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