Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Sharkfin posted Feb 12 '10 at 1:06 am

[quote user="Pete_King"]

I feel it has something to do with some attachement that seems to automatically get sent with every message I send, but I could be wrong, just a thought. I will keep you posted and thanks again.

[/quote]

That sentence is interesting. Can you confirm the following setting in your Pegasus options?

Tools | Options | Sending Mail | Don't add attachment information sections to multipart messages

If that is NOT checked, then there's a part of your outgoing messages that looks like an attachment but is just text that says, basically, "This message has the following attachments". Whenever you attach something to your message, that section would be put in automatically. It's pretty useless these days and actually tends to confuse people when they see it.

If it isn't checked on your system, check it and see if that makes any difference. It certainly shouldn't be causing any problems in any other mail clients (other than user confusion) but you never know.

Here's the help file entry for this option:

"Normally, when you send a message with attachments, Pegasus Mail automatically attaches a small textual section describing each attachment. The textual section includes the file's original name, size, date and type, and is useful to help the recipient identify and place the attachment. In some cases, for instance, when sending to fax gateways, you may prefer to suppress this information section. If you wish to suppress the section, check this control."

The other thing that is of course sent with every outgoing message is your signature. If you have a particularly flamboyant signature, containing HTML, images and links, perhaps that's causing a problem somewhere. Again, it shouldn't, but some clients suck.

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Sharkfin posted Feb 11 '10 at 11:35 pm

The address books in Pegasus are a long-recognised weak point in an otherwise superb program. For many years a rewrite has been on the cards. However, it has strangely always been overlooked in favour of other new features.

With the impending new mail store, perhaps David is embarking on a programme of re-engineering the basic blocks upon which Pegasus is built and we can but hope that the address books are to be revised sooner rather than later.

In the meantime, I suspect that all you can do is break your large address book into several smaller ones.

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Hi All,

We use pegasus with mercury, and yesterday i tried to upgrade our existing installation of pegasus.
Everything seems to work fine with mine account, so a try't a few other accounts, and then it crashes.

Anybody an idear what could cause this, is there a tool to check mail users?
It also seems that it only works fine with recently created mailboxes....

 Regards,

 Sander

 

 

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Sharkfin posted Feb 11 '10 at 11:16 pm

Your wife runs Pegasus from her own Windows account? Does she have any other internet-related problems? Does she have this Pegasus problem if she logs into her Pegasus account while YOU are logged into Windows?


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Sharkfin posted Feb 13 '10 at 11:00 pm

[quote user="breezes"]

I have changed two settings in the options; outgoing mail; messages & replies.  I have turned on "Use Mime features" and "Rich (formatted) text".  This seems to have cured the problem, in that I have received no further complaints, and several emails seem to have gone out properly.  I guess time will be the true test.

[/quote]

I have no idea why you would have had MIME turned off. That seems like a good candidate for being the cause of the problem.

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Thank youPeter and Sharkfin.  I had tried reinstalling, before I posted here.  I tried again, this time putting everything in a new directory.

Using a new directory worked.  Then I spent a few days finding my old mail files and setting things so the new installation could see them.  Then I spent some time trying to clean up the folders, and now I have a new problem [:)]  I will post a new message about that.

 

 

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 I'd like to try sending without the files being put into a zip file.  How do I control whether or not a zip file is used?

PMail does not ZIP files automatically.  Are the files you sending already in a ZIP file?  If so and you are sending files from a ZIP file displayed as a directory then I suspect PMail will send the zip file since it cannot extract and attach them.

 

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Sharkfin posted Feb 11 '10 at 11:42 pm

It sounds like either:

a) the first message that Pegasus tries to display when you open it is causing a problem (in which case delete it or move it to another folder), or

b) you have a filter rule that is trying to work with an attachment but can't for some reason. Try disabling it.


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Michael posted Feb 5 '10 at 7:03 pm

[quote user="David Briggs"]

I have been using v4.51 for a few weeks since installing on a new PC running Windows 7. I had the now-you-don't-see-them toolbar buttons, so I followed the instructions to download the update package rather than the full installer. However, it did not recognise my installed version and would not upgrade it.

I was able to install the full kit in upgrade mode, and everything is working OK, so the problem is sidestepped.

Hope that helps anyone else who runs into the same issue.

David

[/quote]

 What directory did you install Pegasus Mail in? See the for some hints ...

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bbmgreen posted Feb 4 '10 at 9:35 pm

Does anyone know any way to set a priority on addressbooks when using Auto-Completion?  I have multiple address books and would prefer that Auto-Complete search the addressbooks in a specific order. 

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Shaharin posted Feb 7 '10 at 3:14 pm

Sharkfin,

Thanks for replying.

My spreadsheet creates a 'record' that has either "NameAddressStatePostcodeCountry" or "We don't have an address for you" in a single cell, where in the first situation it places an ASCII CR/LF inbetween each of NameAddress etc... through the use of CHAR(10)  and then it is all exported as CSV or TSV.

If viewed in a text editor, each of those items appears on a new line. All the other spreadsheet cell contents are still separated by a comma, as in lines 1 and 3 in the example below:

Mr Yussof, Shaharin Yussof

3 Somewhere St

Hometown NSW 1234 Australia, 02 9552 1234, shaharin@mydomain.com

Thus, by definition, the  2nd and 3rd lines are interpreted as new records, even though they are bounded by the commas after Yussof and before the phone number, and therein lies is the problem.

What I'm looking for is, as you correctly stated, a way of somehow embedding a code for CR/LF into the text file that will cause PMail to produce a CR/LF when producing the mailmerge output. Maybe this explanation makes it a bit clearer. Maybe it's just in the too-hard basket, or even the impossible basket, and  I will have to not be so lazy, and separate the two groups - with and without addresses - and mailmerge them separately. It's just not as elegant a solution.

Thanks again anyway, for replying. 

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Tom Stein posted Feb 4 '10 at 6:07 am

[quote user="Ambassador"]

[...]

the claim that my username and password are unacceptable was when using Port 25.

[...]  [/quote]

I am not sure whether this may apply in your case but maybe worth checking.

I had my Internet Service Provider, NOT email provider, blocking all Port 25 (smtp) traffic for ADSL connection if the smtp traffic was not directed through their own SMTP server. In this way I could not access e.g. my own smtp mail server outside the ISP domain or any other smtp servers. Supposedly  to "prevent spammers sending unsolicited email" ... well ...[*-)]  This blocking was only done when a dynamic IP address was assigned by the ISP. The only way around it, with my ISP, was to get/pay a static IP address then they would allow Port 25.

I recall getting quite strange error messages which left me and even the support puzzled ...

Cheers

Thomas-M.


 

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[quote user="Thomas R. Stephenson"]Messages  in the File | Open saved messages (Autosaved and other saved messages) are not queued for sending and will remain there until processed for sending or deleted. Stationary though remains in the drafts area until you delete them.[/quote]

I have many messages in the Draft Manager that I have save there while working on them. I use [message][save message][save] or if repeating, [message][save message][replace]. When I successfully send such messages, Pegasus sometimes removes them automatically from Draft Manager. Many times though it just leaves the message in the draft manager after it is successfully sent -- as if it were stationary. 

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Thomas R. Stephenson posted Feb 7 '10 at 12:55 am

Very interesting Thomas. Are such "replacement placeholder" options documented anywhere?

 

They were documented in the file UDG.txt a long time ago.  This was the guide that was used with PMail that allowed you to create the special User Defined Gateways.  I've attached the zip file.  Here's a snippet from the file.

 Command substitution
--------------------

Most of the entries in this screen which accept strings allow
you to use special command substitution characters in the strings:
these are like "escape sequences" which will cause PMail to perform
some substitution at run-time. Command substitutions always begin
with a tilde (~) character, and are always two characters long.
The following command substitutions are recognised:

   This sequence...   Is replaced with this value

   ~c       The full path to the file containing the message
   ~t       The address to which to send this message
            (note: this is not necessarily the To: field)
   ~s       The message's subject field
   ~f       The full form of the message's "from" field
   ~n       The sender's user name in its simplest form
   ~b       The sender's bindery id, as a long hex integer  [Netware only]
   ~8       The first 8 chars in the sender's username
   ~y       The time and date in RFC-822 format
   ~d       A random integer, expressed as 4 hex digits
   ~q       Y if this message is a BCC, N otherwise
   ~%name%  The value of the environment variable %name%.
   ~p       The user's personal name preference   [the ~o should now be used when the name may contain high-bit characters]
   ~x       The name.ext ONLY of the container file (no path)
   ~a       The directory from which PMail was run (or base directory)
   ~h       The current user's home mailbox location
   ~w       The current user's new mail location
   ~~       A single tilde character.

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Jess posted Feb 2 '10 at 2:21 am

I must report that I tried W32-452.exe for the 6th time just now.  The steps taken were *identical* to those taken in the other 5 tries, i.e. I used UPDATE after the installer informed me it had located the old version in C:\PMAIL\Programs.

This time, the install succeeded.  The new 4.52 prog sees all the old files--it even found an old draft I wasn't aware of.

I can't understand any of this, but I'm happy.....  ~jess

 

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