WinPMail version: Version v4.91.1746, 11 Aug 2025 18:19:07, build ID 1746
We recently updated our Pegasus installation from 4.81 to 4.91, and since then have encountered an issue. Where an email is forwarded to users in the same domain, it gets rejected by our mailserver service (Rackspace). The error message is:
user@company.com: host mx1.emailsrvr.com[xxx.xxx.xxx.xxx] said: 550 5.7.0
mime_banned_file - Your message has been rejected because it contains a
banned file attachment (G1B) (in reply to end of DATA command)
The original email was a few lines of text (a support query from a web-form), nothing fancy. Checking the email in the rejection message, it seems to have acquired an additional *.TMP file.
Forwarding the same email to other domains (gmail, Yahoo) seems to work normally, but again with the additional *.TMP file.
The setting in Tools->Options->Outgoing->Use MIME Features is set to On. When the setting Use MIME Features is set to OFF, these emails are sent as usual, but this causes other issues that make this fiddly/impractical.
Any thoughts/suggestions on resolving this?