You are of course correct that both A and B can be achieved easily enough.

But there can always be that moment where neither A nor B exists due to migration to another computer, etc.

If there was at least a "folder does not exists" error which would tell Pegasus to simply ignore the filter, write to its log and continue with the next applicable filter. As it stands, Pegasus chokes. Maybe the problem is not Pegasus but Vista? I don't know enough about this type of programming to tinker with this myself, but in my world things desirably gracefully degrade.

OK.  Fixed it myself by rebuilding cache of Inbox.  Sorry for time wasted.

D

hello Phons van Oploo

I already have a folder named "To Publicity" which is giving me problem while i try to save sent copies on it. I think Thomas means changing the name of "To Publicity to something else

Thanks

kalu

Is this, by any chance, one of those "mysterious" empty messages that, on locating the corresponding files, appear to occupy zero bytes of disk space? If it is, you can find the answer . If it isn't, what do you see if you go to File | Review queued mail?

[quote user="ralockhart"]

If I import a tab delimited text file with Name and email columns, the name shows up correctly

but the email goes into the phone column and truncates.

[/quote]

Can't reproduce that at all here. However, when I click the the "Open or manage address books" icon in the toolbar, I don't get the Addressbook menu until I flip to the folders window and back again.

Then your problem is not Mercury.

Either your firewall or ISP is blocking outbound connections to port 25 or the receiving server is rejecting your connection on account of your IP address.

Easy fix is use MercC to relay via your ISP's SMTP smarthost.

I need to edit this auto-generated email composed by pegasus when user is configured to 'confirm reading message' in options.

I need to add some legalese....does anyone know where this file(s) live?

Thanks

I

I have a large number of users and we have a rule of 'acknowledging receipt'.

Some users do not comply and i was searching for a method of updating 'accept requests to confirm reading' across all user accounts.

(Tools/options/General settings/advanced settings)

Note: I realise this is NOT a confirmation of reading

Martin,

Thank you so much.

I was, of course, too impatient to wait for any replies, thus went ahead and "discovered" what could have been obvious all along... right while you were replying to this message. Thus I have already created a new thread, but I will leave it up, if only to double the chances for anybody else labelling this as a potential "bug" to find consolation quickly.

Sorry for the alarm again. And thanks for the official solution.

Geo


 

Geo, thanks for taking over there. For a few days I was only able to access the net via my phone and I was never going to type in all that needed to be explained in long form. You did a better job than I would anyway. Cheers.

[quote user="aderoy"]

Found if the folder was created first on the IMAP server then a copy the messages across (in groups of less then 2500). The larger messages could cause 'not responing' message ballons.

If the IMAP server is on a local network (100/1000) there would be problems only when the server was overloaded. Which acted similar to the FastMail situation above. This was very unlikely to happen.

[/quote]

Indeed there could be problems if moving large amount of data on IMAP. For example in my case there is a intrusion prevention system between my client PC and IMAP server - the large amount of data (or the sequence of commands who knows) triggers the Intrusin Prevention filters to drop some sessions (irrelevant of IMAP client: pegasus, thundebird - same result ). So some version of throttling or limiting the amount of data/commands per second would be perhaps desirable to avoid such things.

However - this is not the case I have described! In my case the mail move operation that initially starts on one target folder continues after moving the folder tree at a different target folder. The mails are mispalced. This is completely different and most probably Pegasus related bug, not server side bug.

> Obviously there were/are restrictions at the first place.

I suspect this is the typical port 25 blocking.  Try using port 587 as an alternative to port 25 to see if this works for you.  If not, provide the SMTP host name you are using for more hints.

Upgrading Pegasus can always be done by simply installing over the current version. Your settings will be left intact.

I've just tested this and it looks like Pegasus updates the hierarch file as necessary.

Thanks for the help!

Worked a treat, even done long distance with totally non-literate (computerwise) parents in law.

Hopefully it will stay.

Cheers!

Ellie

That's great, will do!  Thanks very much for your help.

Thankyou verymuch Steffan.

your suggestion worked like a charm. Now i have no duplicates.

Thanks once again.

kalu

Make sure that if you have different mailboxes that you have edit the right STATE.PMJ and HIERARCH.PM files Every Mailbox have its own settings. Start "pconfig.exe" in the programm directory. Under "standalone" you can locate the Mailbox directory.

This was my local telco/isp here in rural Nebraska. I think there are only 2 of us in this service area using PMail - and they told the other guy to call me for help when he called in with this problem earlier! I think that when I called in with the same problem, the actual helpdesk guy called in the subsidiary computer-business technician to help. Early in our conversation I actually pointed out to them that the CRAM-MD5 line in the session log looked like a problem (but what do I know?). Eventually the second guy actually downloaded and installed PMail version 5.1 and found the setting to overcome the symptoms (which he must have learned from this forum). He really did do sleuthing above-and-beyond the call of duty on this!  - Wyatt

Hi Sharkfin, Thanks for your help. Problem solved! eug4not