When I first started with Pegasus it took some experimenting to really get the idea of identities but it's not complicated if explained properly. What you want can't be achieved through the use of identities, though Pegasus can do it.

Let's start at the beginning. When you install Pegasus you are asked whether you want a single or multi-user environment. This is like having a few office colleagues use Pegasus rather than just yourself. Each person would have a login that presents them with their own mail.

Within each user's Pegasus account, it is possible to have multiple identities. Each identity is essentially nothing more than an alternative set of options that you wish to use in certain situations. This is a similar concept to the multiple signatures that Pegasus allows you to have. One identity may have your nickname and personal e-mail address, along with other options such as plain text only messages and no copy-to-self, whilst a second identity has settings that uses HTML mail, your work e-mail address and permanent copy-to-self.

However, identities are not intended to be a way of separating your mail accounts. Instead (and this is kind of subtle and hard to 'get' at first) identities are for assuming another online persona. In the example above, outgoing mail would appear entirely different depending on the identity chosen prior to writing the message. The same message sent from both would appear to come from either your personal address or your work address.

Incoming mail, no matter which server you collect it from or which identity is selected (and different identities can have entirely separate SMTP and POP servers that they communicate with) will always be delivered into the single set of folders that comprise your Pegasus login account. This is because, logically, it is all your e-mail and they are your folders.

How to achieve what you want? Well, you can set up a filter that sends all mail received through a given e-mail address or server to a particular folder. You can set up an alternative Pegasus login account to keep things entirely separate if you so desire.

I'm sure other forum users will drop more ideas here soon enough but I thought it would be useful to explain the whole identities thing. I hope I did OK.

Isn't that file name indicative of a temporary file such as is created when one views a received attachment? Is it possible that you sent your template out after having attached a file that you had opened from another e-mail and was not saved discretely? I don't know whether or how that might be possible. Maybe I'm talking gibberish [he said helpfully].

I can't imagine that your message was rejected because it had an attachment. Far more likely is that, for some reason, it never went out.

As for preventing attachments to your template-created message, does your template definition specify the inclusion of an attachment? Are you actually using a template or saved stationery?

[quote user="dilberts_left_nut"]

Why not (with both instances of Pegasus closed and after checking that you will not overwrite any existing folders) just copy the PMM / PMI files for the relevant folder to the other?

Start the target instance, and the folder should be there.

I realize that this is an old thread, but the problem still exists in 4.63. The workaround is to set the default for each folder, but the help specifically states "You can also associate an identity with a mailbox entry in the Folder Manager Window: when you do this, the identity will be used for all folders in that mailbox, even ones created after you make the selection." It would be nice if this actually worked.

Steve

> Is there a config file that maintains the sizes of the various windows? Perhaps that has become corrupt somehow and the coordinates
> for the pane extent is outside those for the view window.

Exit WinPMail and go to your HOME mail directory.  Open the file state.pmj for editing.  Go to the [General] section and delete the following lines

FClassic=0,22,304,385,"0"
V4FP=0,0,829,544,"0"
V4FP-1=0,50,194,517
V4FP-2=197,50,821,154,"121,222,94,0,34"
V4FP-3=197,157,821,517

save and exit.  You'll get the defaults when you restart WinPMail.

Please try,

Tools > Internet Options > Receiving (POP3) > Edit (select an account).

On the General tab uncheck: Delete mail on server once it has been succesfully downloaded. 

I'm glad it sorted it for you, Ernest.

As far as backups go, I'm pretty sure you would follow the standard procedure I mentioned when we first discussed this. That is, just back up the entire Pmail folder, using a method of synchronize with synching of file deletions also. I keep 2 archived versions of changed or deleted files. Just in case. I have had on the (very) odd occasion to revert to a version more than 1 day before.

If others will chime in if they feel that there is a better way, that would be great, too.

Ellie

[quote user="Jonmcg"]I still have a copy of 441, so if your email can take 7M or you have an ftp site let me know.[/quote]

While I myself have absolutely no reason whatsoever to downgrade to 4.41, those who do shouldn't have too much difficulty finding a copy because it's right in the Downloads section of this very forum.

Cheers!
Steffan

This problem has been described in another thread:

http://community.pmail.com/forums/thread/31251.aspx

Can a solution be found? 

[quote user="honda90"]Ended.......the combined previous help along with eyeballs in my head to properly read error messages, I checked the disable certificates and I'm off and running.  Thanks to everyone!!!
[/quote]

Pls mark this thread as "solved".

Glad it's not just me then :)

It was probably a W2003 server hiccup... :)

It wasn't possible to delete the .pmm file from my workstation.

I deleted the file working on the local drive of the server.

Everything's ok now.

I had the same issue that start this thread (...locked by another process etc.). Initial attempts to delete MAILBOXP.LCK did not work. I discovered that the 'file owner' from from one of my other user accounts. Deleting the MAILBOXP.LCK file from an account with admin privileges solved the problem. Back in business.

Further, FYI another article suggested moving the CNM file. In my case this didn't work - probably due to the conflict indicated above.

LAST - thanks for the help.

[quote user="Sharkfin"][quote user="mitchell"]

Steffan, you are a Godsend!!  Found the files, but now how do I get them to go into the *.pmm folder?  Also, do you know what to do so that future notes will find their way automatically to the *.pmm folder as in the past?

[/quote]

Yes, he is good, isn't he?  :)

[/quote]

You're just jealous :-)

[quote user="Ellie Kennard"]Not sure what you mean about what you did.[/quote]

Right-click on the taskbar, go to the settings (preferences?) and play around with the settings for icons and grouping.

I ve no Vista running, maybe someone with an english Vista can give exact advise on how these items are called.

The problem appears to be solved. I'm reporting what I did in case it helps others!

A suggestion on another list was to completely clear out all references to the print spooler and installed printers from the Registry. This made use of an application named cleanspl.exe, which is one of the Windows Server 2003 Resource Kit Tools (the complete kit can be downloaded from Microsoft; the individual file is also available from other sites). This seems to have done the job. After running it, I reinstalled my Canon printer driver (which, surprisingly, also reactivated PDFCreator, my PDF driver, as well). This didn't seem to change anything immediately, but on starting up the computer this morning, the problem had disappeared

Let's hope it stays that way!

[quote user="Bel001"] I've obviously pressed some weird sequence of keys and changed some settings, but I can't find anything obvious - does anyone have any ideas?[/quote]

AFAIK it's <Alt>+<Shift> to change the keyboard-layout.

If you do not need any other layout than the UK-one, you should think about removing all others via region- and language-options in the system settings. If only one layout is set, the annoying taskbar-thing will disapear too.

Hi Steffan,

Thanks for your concern.

You are right that it has nothing to do with that thread except ... in a way it does. You see I started my server machine (on which Pegasus mail program and mailboxes reside) off the network so that Mercury would not start downloading the mails before I had recopied the new mailbox files as explained) over to the server from the USB key. I then started up Pegasus to see if it had worked correctly. I then got this error message. It appears that this computer has to be on the network for the installation to wok as the path is a network path.

As soon as I put this computer back on the network everything worked perfectly, including the cleaned up mailbox.

I did not touch the Pegasus mail program directory at all. The mailboxes reside on a different drive on the machine and the only files I copied from the key were in the mailbox.

Cheers!

Ellie

No, I'm almost certain you can't remove the local mailbox. Perhaps you mean the local New Mail folder? As far as I know, being a crucial part of the system -whether you use it or not - it can't be removed. However, if you're using other local folders anyway, does the existence of this one extra line annoy you that much?

> But if you do want to leave them on the server, outlook flags it so that it knows not to retrieve multiple copies. Pegasus doesnt,
> meaning that every time it polls the server, it downloads another copy of the same messages to the inbox. I had 50 copies of the same
> email in my box!!

Biut Pegasus Mail does know how to do this.  Have you set Pegasus Mail to leave the mail on the server and to only download unread mail?

Download only unread mail  The usual practice when retrieving mail from a POP3 host is to delete it from the host when it is successfully downloaded. If you do not delete it, you would normally expect to see it again the next time you download mail from the host. Pegasus Mail incorporates a powerful and complicated facility which allows you to leave mail on the POP3 host without deleting it, but only download mail you haven't already seen. Because the POP3 protocol does not actually provide this facility, there are some limitations on this command, the most specific being that if you run Pegasus Mail on more than one machine, each one willhave a separate list of what you have already seen; so, if you download mail using one machine then access your account later from a different machine, you will probably get the mail you downloaded the first time again, where downloading the mail on the same machine you originally used would only show mail which had arrived since the last time you accessed your account. Check this control to instruct Pegasus Mail to attempt to download only mail you have not read. The effect of this control is probably meaningless if you do not also uncheck the "Delete retrieved mail on host" control. Using this feature can significantly increase the time it takes for Pegasus Mail to retrieve your new mail.