Hi Paul,

Went back to Vista and this is the log:

 

--- Fri, 07 Aug 2009 10:59:06 ---

Connect to 'imap.nhs.net' port 993, timeout 30.

10:59:08.761 [*] Connection established to 192.168.18.33

10:59:08.901 [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits

10:59:08.901 [*] Certificate user is cn=*.nhs.net, ou=NHSmail, o=NHS Connecting for Health, l=Hammersmith, sp=London, c=GB

10:59:08.901 [*] Certificate is valid from Tue Sep 11 15:05:44 2007 to Thu Sep 10 15:05:44 2009

10:59:08.901 [*] Certificate fingerprint is 5A60FE82767DF4B156507C0ADC2CB354

10:59:08.010 >> 0042 * OK imap.nhs.net IMAP4 service is ready\0D\0A

10:59:08.010 << 0038 A1 LOGIN "jpirie@nhs.net" "*******"\0D\0A (Password Removed)

10:59:08.135 >> 0024 A1 OK LOGIN completed.\0D\0A

10:59:08.151 << 0016 A2 LIST "" "%"\0D\0A

10:59:08.213 >> 0034 * LIST (\\HasNoChildren) "/" APAP\0D\0A

10:59:08.213 >> 0046 * LIST (\\Marked \\HasNoChildren) "/" Calendar\0D\0A

10:59:08.213 >> 0038 * LIST (\\HasNoChildren) "/" Contacts\0D\0A

10:59:08.213 >> 0053 * LIST (\\Marked \\HasNoChildren) "/" "Deleted Items"\0D\0A

10:59:08.213 >> 0036 * LIST (\\HasNoChildren) "/" Drafts\0D\0A

10:59:08.213 >> 0043 * LIST (\\Marked \\HasNoChildren) "/" INBOX\0D\0A

10:59:08.213 >> 0037 * LIST (\\HasNoChildren) "/" Journal\0D\0A

10:59:08.213 >> 0051 * LIST (\\Marked \\HasNoChildren) "/" "Junk E-Mail"\0D\0A

10:59:08.213 >> 0034 * LIST (\\HasNoChildren) "/" Misc\0D\0A

10:59:08.213 >> 0035 * LIST (\\HasNoChildren) "/" Notes\0D\0A

10:59:08.213 >> 0036 * LIST (\\HasNoChildren) "/" Outbox\0D\0A

10:59:08.213 >> 0042 * LIST (\\HasNoChildren) "/" "Sent Items"\0D\0A

10:59:08.213 >> 0035 * LIST (\\HasNoChildren) "/" Tasks\0D\0A

10:59:08.213 >> 0040 * LIST (\\HasNoChildren) "/" TeemLeeder\0D\0A

10:59:08.213 >> 0033 * LIST (\\HasNoChildren) "/" WFP\0D\0A

10:59:08.213 >> 0040 * LIST (\\HasNoChildren) "/" Wick_admin\0D\0A

10:59:08.213 >> 0023 A2 OK LIST completed.\0D\0A

10:59:08.229 << 0036 A3 STATUS "APAP" (MESSAGES UNSEEN)\0D\0A

10:59:09.307 >> 0039 * STATUS APAP (MESSAGES 91 UNSEEN 0) \0D\0A

10:59:09.307 >> 0025 A3 OK STATUS completed.\0D\0A

10:59:09.307 << 0040 A4 STATUS "Calendar" (MESSAGES UNSEEN)\0D\0A

10:59:09.369 >> 0042 * STATUS Calendar (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.369 >> 0025 A4 OK STATUS completed.\0D\0A

10:59:09.369 << 0040 A5 STATUS "Contacts" (MESSAGES UNSEEN)\0D\0A

10:59:09.447 >> 0042 * STATUS Contacts (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.447 >> 0025 A5 OK STATUS completed.\0D\0A

10:59:09.447 << 0045 A6 STATUS "Deleted Items" (MESSAGES UNSEEN)\0D\0A

10:59:09.525 >> 0049 * STATUS "Deleted Items" (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.525 >> 0025 A6 OK STATUS completed.\0D\0A

10:59:09.525 << 0038 A7 STATUS "Drafts" (MESSAGES UNSEEN)\0D\0A

10:59:09.587 >> 0040 * STATUS Drafts (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.587 >> 0025 A7 OK STATUS completed.\0D\0A

10:59:09.587 << 0037 A8 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

10:59:09.665 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

10:59:09.665 >> 0025 A8 OK STATUS completed.\0D\0A

10:59:09.665 << 0039 A9 STATUS "Journal" (MESSAGES UNSEEN)\0D\0A

10:59:09.728 >> 0041 * STATUS Journal (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.728 >> 0025 A9 OK STATUS completed.\0D\0A

10:59:09.728 << 0044 A10 STATUS "Junk E-Mail" (MESSAGES UNSEEN)\0D\0A

10:59:09.790 >> 0047 * STATUS "Junk E-Mail" (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.790 >> 0026 A10 OK STATUS completed.\0D\0A

10:59:09.790 << 0037 A11 STATUS "Misc" (MESSAGES UNSEEN)\0D\0A

10:59:09.884 >> 0040 * STATUS Misc (MESSAGES 138 UNSEEN 0) \0D\0A

10:59:09.884 >> 0026 A11 OK STATUS completed.\0D\0A

10:59:09.884 << 0038 A12 STATUS "Notes" (MESSAGES UNSEEN)\0D\0A

10:59:09.946 >> 0039 * STATUS Notes (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.946 >> 0026 A12 OK STATUS completed.\0D\0A

10:59:09.946 << 0039 A13 STATUS "Outbox" (MESSAGES UNSEEN)\0D\0A

10:59:09.009 >> 0040 * STATUS Outbox (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.009 >> 0026 A13 OK STATUS completed.\0D\0A

10:59:09.009 << 0043 A14 STATUS "Sent Items" (MESSAGES UNSEEN)\0D\0A

10:59:09.087 >> 0046 * STATUS "Sent Items" (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.087 >> 0026 A14 OK STATUS completed.\0D\0A

10:59:09.087 << 0038 A15 STATUS "Tasks" (MESSAGES UNSEEN)\0D\0A

10:59:09.149 >> 0039 * STATUS Tasks (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.149 >> 0026 A15 OK STATUS completed.\0D\0A

10:59:09.149 << 0043 A16 STATUS "TeemLeeder" (MESSAGES UNSEEN)\0D\0A

10:59:09.227 >> 0045 * STATUS TeemLeeder (MESSAGES 77 UNSEEN 0) \0D\0A

10:59:09.227 >> 0026 A16 OK STATUS completed.\0D\0A

10:59:09.227 << 0036 A17 STATUS "WFP" (MESSAGES UNSEEN)\0D\0A

10:59:10.321 >> 0039 * STATUS WFP (MESSAGES 371 UNSEEN 0) \0D\0A

10:59:10.321 >> 0026 A17 OK STATUS completed.\0D\0A

10:59:10.321 << 0043 A18 STATUS "Wick_admin" (MESSAGES UNSEEN)\0D\0A

10:59:10.399 >> 0045 * STATUS Wick_admin (MESSAGES 99 UNSEEN 0) \0D\0A

10:59:10.399 >> 0026 A18 OK STATUS completed.\0D\0A

10:59:41.256 << 0010 A19 NOOP\0D\0A

10:59:41.318 >> 0024 A19 OK NOOP completed.\0D\0A

10:59:41.318 << 0038 A20 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

10:59:41.396 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

10:59:41.396 >> 0026 A20 OK STATUS completed.\0D\0A

11:00:11.255 << 0010 A21 NOOP\0D\0A

11:00:11.317 >> 0024 A21 OK NOOP completed.\0D\0A

11:00:11.317 << 0038 A22 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

11:00:11.395 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

11:00:11.395 >> 0026 A22 OK STATUS completed.\0D\0A

11:00:41.269 << 0010 A23 NOOP\0D\0A

11:00:41.332 >> 0024 A23 OK NOOP completed.\0D\0A

11:00:41.332 << 0038 A24 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

11:00:41.394 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

11:00:41.394 >> 0026 A24 OK STATUS completed.\0D\0A

11:00:56.729 << 0012 A25 LOGOUT\0D\0A

11:00:56.791 >> 0064 * BYE Microsoft Exchange Server 2007 IMAP4 server signing off.\0D\0A

11:00:56.791 >> 0026 A25 OK LOGOUT completed.\0D\0A

11:00:56.791 --- Connection closed normally at Fri, 07 Aug 2009 11:00:56. ---\0A\0A

 

So, I see what you mean, there has been no attempt to access the server on XP!

I switched off the windows firewall on XP and still no joy.  Don't have any other protection other than my Firewalled router but that can't be the problem as both machines use it AND it also fails on a public machine at the local leisure centre.  Only things in common are that they are both XP machines and both on a wireless link?

Yes it is the same VPN client, the only one allowed by NHS mail, you'd really think it was a secret Governent operation..oh wait a minute it is :)  But, same client and there are no configurations allowed just my login name and password.  It's a client by Whale Communications.

This is not desperate as I can access the same account using Internet Explorer web mail (Imagine thinking that was more secure than Pegasus!!)  So this is because I would prefer to use Pegasus than webmail.

Looks as if I'm stuck  :(

 

Thanks for your time though :)) 

 

Steffan,

 This was just an added comment in a post I had made about the HELP file.  Had made this suggestion to Mr. Harris before and his comment was, " Done" and in this version it is NOT done so maybe I should take it back to the other area for suggestions. 

 Thank you for reading and making that comment,

 

Believe me, whatever it is, it's for sure not coming from Pegasus Mail. And SmartUI is definetely not a standard Windoes component either. It may be simply coincidence that it now happens with the latest version of Pegasus Mail.

Sven

 

[quote user="feim"]

Hi from Argentina. Sorry for my english.

Since a few days I have some problems with my accounts configurations. I have configured the pop3 and smtp fine, but when I change the user or close Pegasus, when I come back the pop3 and smtp configuration changed. Instead pop3.feim.org.ar appear 127.0.0.1.

I disable the firewall and antivirus, but the problem persist.

Any idea? Thanks,

Leonardo

 [/quote]

Does your ISP require to have specific software installed to be able to use mail. 127.0.0.1 means (mostly) connect to a program running on the local computer.

 

[quote user="Arsha"]

Hi,

I did a fresh install of PMail 4.51 and now searching for a way to retrieve my previous settings, address book and mail folders of 4.41 installment. I did a back-up of my files but for some reasons didn’t want to upgrade, just a fresh install. Is there any way to circumvent the auto upgrade wizard? In other word I need a way to manually upgrade from 4.41. Can someone help?

Thanks in Advance.

[/quote]

Your mail from the 4.41 version is stored in a directory on disk. This is called the Home Mailbox location. Your 4.51 version points to another directory to use.

If you want to use the old (4.41) Home mailbox in the 4.51 version:

1. find that home mailbox location on your harddisk (by default c:\pmail\mail)

2. close down the Pegasus Mail program(s)

3. Delete the file pmail.cfg in the 4.51 program directory

4. Restart pergaus mail and on startup enter the path to the 4.41 Home mailbox.

5. To get your mail from the 4.51 merged, go Folders -> Add mailbox to list and enter the path to the 4.51 Home mailbox. That will be added to your folders listing, so you can drag/drop the mail from there into the 4.1 folders.

 

That's always the way Pegasus has worked. It's a remnant of times when disk space was limited and expensive!

In order to save a copy of attachments, the easiest thing to do is to put yourself on the BCC list.

Hope this helps.

I installed fresh copy of 4.51, imported my principal mailbox files, and "Find text" now works, but not on extremely large mailboxes.  I will have to do more housekeeping.

Thanks!

C.

Great advice! Searching this very question. Thanks a ton. This community is so helpful.

I followed all the responses that had come in, and now it appears that using all of the answers, the problem has been solved.

 

I do appreciate all of the respoonses.  It worked.  Now I need to get rid of my second version which I installed to send attachments. 

[quote user="Thomas R. Stephenson"]

It will open but in the case of a memory stick the drive letter must match the drive letter used when creating the original added mailbox.  The hierarch.pm used the drive letter of this mailbox.

2,1,"44904505:x:\\donna","","Donna"

 [/quote]

I really can't get it to work that way, even though my stick always has the same drive letter (B:) . Every time I close and re-open Pegasus, I have to go to Folders | Add mailbox to list to view the added mailbox, whereas if I create a Public folder, it'll show every time I open Pegasus, regardless of whether or not I've plugged in the memory stick. (Of course, I'm only talking about the Public folder tree here, not about any actual mail folders inside it.) However, I don't mind really, as the Public folder option works just fine for me.

If you encounter crashes with Pegasus Mail version 4.51 you should first check whether any of the following conditions is met:

1. Pegasus Mail crashes immediately on start-up, possibly accompanied by a message indicating a library called IConv.dll to fail because of an illegal instruction: This is caused by trying to load the library on a machine not being equipped with a compatible CPU (but it's not only affecting Intel processors!). To fix this issue download the plain Pentium compatible version from the download section and copy it into Pegasus Mail's installation directory replacing the existing version delivered with the Pegasus Mail setup.
2. Pegasus Mail crashes randomly within a couple of minutes after launching it with or without any user activities involved; it may also lack the Spamhalter ... menu item in the Tools | Spam and content controls submenu: This is caused by Spamhalter failing to load its existing database to be found in a file called words4.db3 located in the active user's mailbox directory. To fix this issue you may simply remove the existing database file - a new, empty one will be created automatically when restarting Pegasus Mail. The downside of doing this is that Spamhalter needs to be trained again ...
3. Pegasus Mail crashes when replying to a formatted message quoting the original HTML text and using a formatted signature containing an image which is added on message creation: While some details of the description may vary the common cause is the formatted signature containing an image link. Pegasus Mail stops crashing if the image data are directly inserted into the signature by copying (from an image viewer) and pasting (Ctrl + V) the image into the signature instead of only linking to the image file via the respective toolbar button of the signature editor. You may use my conversion tool for converting existing signature files into the proper format.

 

If none of these conditions is met you may need to provide more details about how to duplicate your crash and a crash dump which can be created by using my MiniDump extension to be downloaded and installed either for XP or later systems or previous ones. The announcement post provides some more details about this extension.

[Thanks to all those of you helping to compile this information by testing and reporting!]

Hi Thomas,

 When I use Pegasus on the server computer (the one that has mercury on it also), I have 50+ emails in my inbox. I also have 40+ emails that I have copied to myself. When I run Pegasus on the laptop, the inbox only has one message in it (the default message that comes with the program), but everything I have copied to myself appears in the correct mailbox (on the laptop). I do not know for certain, but I am wondering if I installed Pegasus in the stand alone configuration, and need to reinstall it on the server. If this is necessary, none of the emails in the inbox are critcal, and it is ok if I lose them.

 

Thanks,

Russ

Is there a way to force Pegasus to "see" these?

Should be automatic if they are in the program or home mail directories.  Use Help | About Pegasus Mail | Info to get the current directory names.

Thank you Sir.

I'm sorry I didn't read this before you spent so much time figuring it out. However, if you ever need to move a mailbox again, you might want to try this:

1. Go to Tools, Options, General settings, Mailbox location.
2. In the Path: box, type the path to the new mailbox location. In your case: S:\PersonalData\MAIL\Admin
3. Make sure you check Move mailbox contents to new location.

This worked for me, but I changed the mailbox location to a directory on partition D: on my hard drive rather than to a directory on a networked drive. If I'm correct, this shouldn't make a difference, though.

 Cheers,

Steffan

Thanks to everyone who responded to my query.

I recognise and accept that running multiple instances of PM might now be the norm but it seems a bit of overkill to me, consuming system resources (however minimal) and cluttering up the desktop with additional shortcuts and presumably the system tray with multiple icons so I'm not minded to go down that route - I'm perfectly content to run a single instance of PM, thereby monitoring only a single mailbox, and changing user as and when I need to check another mailbox.

I've adopted the suggestion about implementing a custom button in the toolbar and have put the following into a toolbar.pm file that resides in C:\Program files\Pmail so is invoked for all seven of my usernames:

0,10249,0,1806,"Change user"
0,801,0,1801,"Compose a new mail message"
0,802,0,1802,"Open or re-scan your new mail folder"
0,803,0,1803,"Work with your mail folders"
0,804,0,1804,"Open or manage address books"
0,805,0,1805,"Edit or manage distribution (mailing) lists"
0,807,0,1807,"Create or manage rules for filtering your new mail"
0,808,0,1808,"Open or browse noticeboards"
1
2,840,0
1
0,823,0,1823,"Print the current window"
0,824,0,1824,"Select a font for the current window"
0,828,0,1828,"Send all queued mail"
0,827,0,1827,"Check your POP3 host for new mail"
1
0,829,0,1829,"Both check and send mail in one operation"

Putting the 'Change user' button as the first one in the toolbar means that it's in a very similar position on the screen to the 'File' menu option, so my mouse-hand doesn't need to point the cursor somewhere completely different on the screen...  [:)]  It's surprising how one gets familiar with the position of certain functions on a screen, especially after using an app such as PM for the best part of 20yrs!

I've installed the new custom toolbar on both my original WinXP machine that's still running PM V4.21c and on the new Win7 machine that's running v4.70 and it seems to behave just fine in both cases, so many thanks to SvenH who originally suggested using a custom button.

 Re: the issues previously caused by having the 'Change user' function in the File menu list, I assume that because the custom button is invoking the same system call (10249) there's a possibility that the issues might also occur when using the custom button, or will they.....??

Regards

-- 

Martin

> Yes it look as some common PC problem.

Please let me know if you find the problem.  It's probably the same problem I have here with my network connection.  I my case I also have a bad CD type drive in my system that my in fact be the problem. ;-(

See: http://community.pmail.com/forums/thread/14648.aspx

Martin

Just to follow up on this, I remembered that I had deactivated a number of Windows
services to free up some memory and speed up startup. So I went again to

Start -> Run -> services.msc 

and reactivated a number of of services by changing them to "automatic". One of
them must have done the trick because my PMail its working again now and I am happy.

I have a lot work to follow up on now that my mailer works again so I do not have the time
to test each and every service to find out which one it was but maybe this helps if
someone else has this problem again.

Thank you and sorry to anyone who spent time on this.

Regards,
Hanno