Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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dilberts_left_nut posted May 27 '09 at 10:55 pm

You should also adjust  your AV settings so it at least asks before deleting your data!

What else could be gone that you haven't noticed yet?

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wordmaster posted May 28 '09 at 4:53 pm

It might be that the emails are gone and I am not looking at things correctly. While in classic mode, when I click the folders icon, I see a listing of the various folders. The listing has the name and after that is two sets of numbers with a colon in the middle, ie. 837:504. When I go to these folders, I first noticed it with the new mail folder, the folder shows only the number of messages in the first number, ie 837 messages.

 What is the second number? For some reason, I was thinking this was read:unread. Is this incorrect? If so, what do these numbers represent?

 
Of course what brought it all about is still a problem, all my newest mail, on the 26th, suddenly disappeared from my new mail folder for no apparent reason.

 
Thank you for any help.
 

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Thomas R. Stephenson posted May 27 '09 at 10:04 pm

10:12:48.713: >> MAIL FROM:<charlie<charlie.trial@gmail.com>><cr><lf>

This is invalid, the MAIL FROM: address should NOT include the personal name.  If should be simply <charlie.trial@gmail.com>  Your PHP function for sending mail should have a separate entry for the SMTP MAIL FROM: address and the RFC 2822 message header From: if it does not then use only the simple SMTP e-mail address without the brackets.

And yes I use MercuryC for relaying the email. The thing is that I if I use Mercury testing function 'Send mail message' and type the same text charlie<charlie.trial@gmail.com> into From textbox, the email is sent correctly.

Different From: address here.  This is only the RFC 2822 message body From: address since it's being sent directly to the queue and not via SMTP via MercuryS.

 

 

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aderoy posted May 25 '09 at 8:55 pm

One thing that may need to be done on Exchange 2007:

Exchange MMC

Server Configuration

Hub Transport

Receive connector

Add the ip of the Mercury Server

 

With the 'new' security settings, Exchange does not wish to accept connections from other SMTP devices. Will of course require a user account to pass traffic.

 

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barrgi posted May 23 '09 at 10:09 pm

One of my regular customers is experienced a very odd phenomenon while using Vista to read my e-mails. His description isn't very clear, but as far as I can tell, when he hits the reply button in Outlook (or whatever the rubbish Micro$oft e-mail client is called), a reply window opens, but as soon as he points to the window to try to write a reply, the window starts "vibrating", making it impossible to write anything in it! He only has this problem with e-mails from me, written in Pegasus Mail 4.41, and only when the original mail contained an attachment. None of my other customers experiences this, but they all use Windows XP. Is this some sort of over-sensitive antivirus function in Vista which reacts to any e-mail attachment sent by a non-Micro$oft client, or what? I have used Pegasus for over 11 years now and it is by far the best e-mail client I've seen, so I really don't want to have to switch to some other application just because of this one customer.

Has anybody else experienced anything like this? If so, does anybody have any idea what can be causing it, and how it can be remedied?

Cheers,

Geoff

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solwisesteve posted May 20 '09 at 11:39 am

I'm using public folders and getting our mail server to push the emails directly into this folder so then anyone in the company can act upon them. This works great (though I have a small batch file that has to rename the files to the format required by Pegasus). However the problem is the COUNTERS.PM file isn't updated so the client copies of PMAIL don't know if/when email arrives. If a user clicks and opens the public folder in PMAIL then the counters file is updated okay. Is there anyway of getting PMAIL to automatically check and update the counters.pm file without actaully having to open the folder?

Thanks

Steve

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Lythande posted May 24 '09 at 11:54 pm

[quote user="Dustoff"]I have NO wish to switch to a different email client.[/quote]

I definitely agree there.  As I said, my old computer died, so I did a fresh install, but I doubt you'll have any trouble copying over your folders.

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wmeyer posted Aug 7 '11 at 5:01 pm

Hello Michael,

[quote user="idw"]I don't think I understand: Does this mean you can create such a broken message deliberately?[/quote]

sorry for my easygoing writing: Of course I can't control the creation of these files. The files appeared in the queue after sending the normal mail. First notice of their existence is a look at the status bar.

[quote user="Thomas"]Erasing zero byte files from within the queue manager does not work, you need to

delete the actual zero byte files from the queue.[/quote]

Thank you Thomas for this advice. Just to clarify _my_ actual situation: This where no zero byte files but files of lots of zeros (all bits low).

Best regards
Wolfgang

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Corrupted archived emails:

 On my email archive, when I try to open some of (what I thought were) my backed up emails, I get this message:

This message contains binary or non-textual data that cannot be previewed within Pegasus Mail.

Filename: ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ

You can work with this file in the message reader's 'Attachments' page.

The Attachments, Annotations and Raw View tabs are all empty.

 Is there any fix for this??

***************************************

Continual Re-indexing of Copy to Self folder required: 

On my Pmail setup, unless I re-index the Copy to Self folder, the last few copies don't appear. ONce its re-ndex the missing emails appear. Any hints on fixing this, on a permanent basis.

(The Copy to Self is not on the same system as the corrupted, archived material, referred above.)

 

As normal, any help to solve these two queries would be much appreciated.

 

 

 

 

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nick robinson posted May 17 '09 at 9:43 am

I can't find a way to display jpg attachments within pegasus 4.41, whether the preview icon is clicked or not. I've set the options to "internal" for both extension and attachment info, but no joy. Any clues where I'm going wrong would be much appreciated.

 

 

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Thanx for your advice, but Winsock is set to load "Always"!

Hope you have another one!
Then I assume that you have File  | Check host for new mail and it works to download the mail.  Select Tools | Options | Toolbars | Main window toolbar style | POP3 User
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dthomsen8 posted May 16 '09 at 3:43 am

I have three other email addresses where this is not a problem. Also, I can log into Comcast.net and delete all the inbox messages after one get new mail on Pegasus, but that does not seem to help. Lythande's answer below may be the solution, and I am going to go try it, if I can find the appropriate spot.

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Stan posted May 17 '09 at 12:03 am

Hello Thomas R. Stephenson, I thank you very much for your help, you have solved my problem. It is kind of you to spend time helping others, it is much appreciated and long may you continue to do so.

Kind regards Stan.

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irelam posted May 13 '09 at 10:45 pm

I would suggest trying to compose text-only messages and see if that is any better. Check the box "Disable All text styling", in menu Tools/Options/Outgoing Mail/Message formatting.

HTH

Martin

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> Is there any other tool that can read the pegasus-mail-file and transfer it to an imap-account?

Download Mercury/32 and install it on your computer.  You'll need to configure it with a default user account and copy your Pegasus mail account folder (probably c:\pmail\mail) to the default user account.  Make sure you install the IMAP module.  Test your setup within WinPMail, you should be able to create a new IMAP profile connecting to 127.0.0.1 and see your Mail folders.

Now download IMAPCopy:
http://home.arcor.de/armin.diehl/imapcopy/imapcopy.html

Configure it to copy from 127.0.0.1 to your IMAP Server remote account. These configuration settings are entered into the ImapCopy.cfg file.  Then run:

imapcopy.exe -s -e

the -e tells IMAPCopy to copy all folders, including empty ones and the -s tells IMAPCopy to subscribe you to any folders that are created on the destination.  When IMAPCopy finishes, you should have all your Pegasus Mail folders/messages moved to the IMAP Server.

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pmdw posted May 11 '09 at 11:24 pm

Hi All

We have a strange problem with Pegasus mail.

System Windows 2000
Pegasus Mail 4.41

Under normal conditions everything works fine. We can send and receive and forward etc... We get emails from all over South Africa,Russia, all over Europe and India none of which cause any problems. 
But when we get emails from customers in the Middle East and North Africa We sometimes get a problem. NB! This only happens with a few of the emails and not all.

If we reply to an email we can type in text add attachments if needed and send (IE put in the Queue) the email. All is OK. Until we actually send the email.

At that point PM locks up. We also loose our Internet connection. Other PC's on the same network can still access the Internet and shared folders on the Windows 2000 PC.

Sometimes disabling the network connection and then enabling the network will restore full functionality. However most of the time we have to reboot the system. Occasionally the system locks up completely and we have to power off.

When looking at the Raw View of the bad emails I cannot see anything obvious that is causing the problem.( Not that I am an expert or know what I am looking at ) :-)

This currently only seems to be happening when we reply and not when we forward, but I need to verify this.

Are there any settings that I could be looking at for emails received from the Middle East? 

Thanks 
Peter
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Greenman posted May 12 '09 at 11:13 am

[quote user="Thomas R. Stephenson"]

Am I doing something wrong here?

Yes, images from the windows copy/paste buffer are not the same as the images entered via the right click "Import picture file"  or the "Insert a picture" graphic icon. You'll get a low-res PNG file instead of the actual graphic type you used in the graphic.
[/quote]

Thanks, Thomas

Well, I can understand that, but what I do not understand is why the graphics are displayed so well using copy and paste when the mail message is being composed, and then the result is so poor in the version that is received. It's quite misleading when you think the recipients will see the same message that you see when you are composing it.

It would be useful if there was a warning message stating that pasted graphics will be converted, and that the quality may be affected.

Cheers!

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