Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Steffan posted Jul 31 '09 at 4:50 pm

I'm sorry I didn't read this before you spent so much time figuring it out. However, if you ever need to move a mailbox again, you might want to try this:

  1. Go to Tools, Options, General settings, Mailbox location.
  2. In the Path: box, type the path to the new mailbox location. In your case: S:\PersonalData\MAIL\Admin
  3. Make sure you check Move mailbox contents to new location.
This worked for me, but I changed the mailbox location to a directory on partition D: on my hard drive rather than to a directory on a networked drive. If I'm correct, this shouldn't make a difference, though.

 Cheers,

Steffan

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Martin Davies posted Nov 21 '14 at 10:17 pm

Thanks to everyone who responded to my query.

I recognise and accept that running multiple instances of PM might now be the norm but it seems a bit of overkill to me, consuming system resources (however minimal) and cluttering up the desktop with additional shortcuts and presumably the system tray with multiple icons so I'm not minded to go down that route - I'm perfectly content to run a single instance of PM, thereby monitoring only a single mailbox, and changing user as and when I need to check another mailbox.

I've adopted the suggestion about implementing a custom button in the toolbar and have put the following into a toolbar.pm file that resides in C:\Program files\Pmail so is invoked for all seven of my usernames:

0,10249,0,1806,"Change user"
0,801,0,1801,"Compose a new mail message"
0,802,0,1802,"Open or re-scan your new mail folder"
0,803,0,1803,"Work with your mail folders"
0,804,0,1804,"Open or manage address books"
0,805,0,1805,"Edit or manage distribution (mailing) lists"
0,807,0,1807,"Create or manage rules for filtering your new mail"
0,808,0,1808,"Open or browse noticeboards"
1
2,840,0
1
0,823,0,1823,"Print the current window"
0,824,0,1824,"Select a font for the current window"
0,828,0,1828,"Send all queued mail"
0,827,0,1827,"Check your POP3 host for new mail"
1
0,829,0,1829,"Both check and send mail in one operation"

Putting the 'Change user' button as the first one in the toolbar means that it's in a very similar position on the screen to the 'File' menu option, so my mouse-hand doesn't need to point the cursor somewhere completely different on the screen...  [:)]  It's surprising how one gets familiar with the position of certain functions on a screen, especially after using an app such as PM for the best part of 20yrs!

I've installed the new custom toolbar on both my original WinXP machine that's still running PM V4.21c and on the new Win7 machine that's running v4.70 and it seems to behave just fine in both cases, so many thanks to SvenH who originally suggested using a custom button.

 Re: the issues previously caused by having the 'Change user' function in the File menu list, I assume that because the custom button is invoking the same system call (10249) there's a possibility that the issues might also occur when using the custom button, or will they.....??

Regards

-- 

Martin

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> Yes it look as some common PC problem.

Please let me know if you find the problem.  It's probably the same problem I have here with my network connection.  I my case I also have a bad CD type drive in my system that my in fact be the problem. ;-(

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HvF posted Jul 27 '09 at 9:21 pm

Just to follow up on this, I remembered that I had deactivated a number of Windows
services to free up some memory and speed up startup. So I went again to

Start -> Run -> services.msc 

and reactivated a number of of services by changing them to "automatic". One of
them must have done the trick because my PMail its working again now and I am happy.

I have a lot work to follow up on now that my mailer works again so I do not have the time
to test each and every service to find out which one it was but maybe this helps if
someone else has this problem again.

Thank you and sorry to anyone who spent time on this.

Regards,
Hanno

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Greetings all!  I continue to find PMail hugely valuable, but occasionally a question arises:

In v 4.41, I could search all my address books at once, eg to avoid creating a duplicate entry, by closing the Address Books window, then using windows Search on the subdirectory \Mail\, for file(s) *.pmr and containing text, eg "anastasia".  Now it seems that, if you have made a change(s) to addressbook(s) during the PMail session, the files cannot be searched while PMail is open.  Not a train smash.  But would the gurus care to comment?

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weamish posted Aug 2 '09 at 4:39 pm

Thanks Paul. Guess there's no way to show the date and time received (from the message listing) when the message is opened. Oh well....

Steve

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<< If the message is html you can try Shift + Ctrl + P to get Bearhtml to print it. >>

Usually I print HTML messages through a web browser.  But when I do use BEARHTML for n-up HTML message printing, the printed output follows the printer driver setting, no problem. 

Text message n-up printing, however, seems to be a lost cause, although I would expect Pegasus to defer to the OS printer driver setting.  The only other Windows program I have which ignores n-up printing instructions is Quick View Plus. 

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"Under Tools | Options | Outgoing Mail | Message formatting, I unchecked
"Disable all text styling options (never send styled mail)" 

Mr. (?) Berkes is quite correct.  Indeed.  Who would have thought . . . 

"This is a bit unfortunate however because I do want to restrict
messages to plain text only, but it seems that you must have text
s
tyling enabled to have printing work correctly.

I'm with Mr. Berkes on that one, too.  

If this were documented in the help file, I wouldn't be grumbling as much.  Perhaps whoever drafts the help file could consider an edit, since some of us out here in the provinces do look there before posting.  

Thank you, Michael, for your followup. 

 - CKM

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carlos posted Feb 3 '10 at 11:23 pm

Installing the latest version of Pegasus Mail v4.51 has solved the problem [:)]

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> I want to move to a different computer and continue using pegasus there. How do I get all my mails and settings over to that one?


1.  Use Help | About Pegasus Mail | Info and note all the
    directories.  This is the directory structure you want to
    backup.

2.  Use the Windows backup program to backup the entire
    structure. In the multiuser made this means you'll have to
    backup the top level structure to get all the user
    directories. You can simply ZIP these directories to a
    CDROM and restore on the other end as well.

3.  Restore this to the new computer.  


Note:

A.  If you are using a CDROM for backup make sure that the
    files did not get marked read only.  Use Explorer and check
    the file properties.

B.  If you changed drive letters then run pconfig.exe and
    change the drive letter of the home and new mail directory
    to match the new location. You also should check the
    Mailbox: line in the *.PND files and make sure it's blank.

C.  If you want to upgrade in the process do it after you transfer
    the files and install it over the old installation using exactly
    the same directory structure and options.


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Michael posted Sep 27 '09 at 3:50 pm

[quote user="ndaustue"]

[quote]

What about the attached (compressed) crash dump (something like

2009-09-20#13-53-57.cab)? That's the most important part: I checked the

beta-reports account and you didn't send it, apparently? It would be

really helpful and is for now the only way to a possible solution.

[/quote]

Thanks for the instructions.

Log file is edited and cleaned; I finally found the cab; I deleted the password in the dmp and stored it in a new zip-file... Yet I am not sure if the dump file was created due the error ´too frequently login´ or due the main problem of disrupted network connection. The ´too many logins´ problem actually was on my side; gmx doesn´t accept repeated logins witin very few

[/quote]

Sounds like lots of work you're going through, but good to hear you could fix at least something. Now about the crash dump file: Editing it isn't a good idea as it isn't a simple text file: The one you provided is unfortunately unreadable for the debugger now (using a hex editor might allow you to modify it, but you'd need to know exactly what you're doing for trying this). Instead of posting it here as an attachment you should rather send them directly to my email address. But you're maybe right with your assumption above that it might not really help with your primary issue ...

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[quote user="alexey"]

I was using Pmail in the beginning of 90's under DOS. At that time it was normal to write messages in "latinitsa" (transcription of Russian words by letters of the English alphabet)...

Now I'm using Thunderbird, but from time to time I try to switch back to Pmail (for different reasons: for great number of features in Pmail and because I simply like the program), but every time I need to give up :-( Yes, you are right,- because of poor support for cyrillic/Russian language. And ONLY because of that!

[/quote]

Part of the problem is that Pegasus Mail isn't a native Unicode application (i.e. it's user interface) and would need a major redesign to support it properly. It might be possible to at least get proper message formatting and display, though, but one of the difficulties is the lack of test messages as it's usually rather difficult to type Russian characters on a non-Russian keyboard. I'd like to look into this but I can't promise anything!

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Michael posted Jul 19 '09 at 6:04 pm

[quote user="sheldonisaac"][MUCH SNIPPED]
 
> What sense does it make to have the Stop button stay red when you
> don't have any POP/SMTP operation active that can be stopped? And when
> you switch to offline mode, where no POP/SMTP operation is possible,
> but you still have a red Stop button: ready to stop what?

Somehow now that both PM 4.41 and 4.51 are on this computer, even 4.41 
shows that strange behavior.

I looked for this on the community web site, but didn't find it, sorry. 

Thanks a lot,

Sheldon Isaac


[/quote]

This is caused by keeping WSOCK32.DLL always loaded (cf. Tools | Options | Advanced settings) which is required for preventing Pegasus Mail from crashing while using BearHtml as its HTML renderer if you want to be able to download remote images. As it's mainly a cosmetic issue this hasn't very high priority on David Harris' to-do-list, I guess ...

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