Does the manual from David cover all this? If so, I'll seriously consider paying up.

Hi Aderoy,

 Thank you so much. Your suggestion worked like a charm. Renaming the .lck file removed the error message, and when I was removing the .cnm files I found one that was 12mb. Pegasus opened with no problems without this file, with it, it hung up. So, out with the 12mb file and I have all of my saved e-mails from March.

 Thanks again,

Jeff

> My computer seems to be dying and I need to get PM somewhere else with
> all settings, preferences, username/passwords, filters, emails and so
> on intact. Ideally, I can run it from an external HDD
> until the new computer shows up, then move it
> again to the new computer.
>
> It would be a real lifesave if someone could tell me exactly how to do
> this. Many thanks!
>
> Running PM 4.21c on Windows XP


1.  Use Help | About Pegasus Mail | Info and note all the
    directories.  This is the directory structure you want to
    backup.

2.  Use the Windows backup program to backup the entire
    structure. In the multiuser made this means you'll have to
    backup the top level structure to get all the user
    directories. You can simply ZIP these directories to a
    CDROM and restore on the other end as well.

3.  Restore this to the new computer.  


Note:

A.  If you are using a CDROM for backup make sure that the
    files did not get marked read only.  Use Explorer and check
    the file properties.

B.  If you changed drive letters then run pconfig.exe and
    change the drive letter of the home and new mail directory
    to match the new location. You also should check the
    Mailbox: line in the *.PND files and make sure it's blank.

After reinstalling Pegasus and having the problem reappear, I finally figured out what was wrong: I have a POP3 mail filter set to delete emails older than 1 day, this to allow me to download emails to my BlackBerry.

Apparently the emails I got were somehow older than 1 day and got deleted. So apparently that is not the correct way filter to use for my purpose.

I know create a combination POP3 filter that seems to work.

Condition 1: Rule Type Attributes > Is Marked as having been read set action as Logical AND
Condition 2: Rule Type AND Age > If older than 1 day Delete message on server

If anyone can confirm this is the right way, it would be great.

Thanks!

Agreed, highlighting messages can be tricky if you are altering the order as well - it's always best to double check the range before moving or deleting.

These are standard Windows controls in use here, but it does catch people out.

If you want to do a partial restore, you may have to manipulate separate messages through a new install.

Hey hey, running Peg as administrator seems to work like a charm.

yippeeee!!! it worked!! my Pegasus is back!! thank you so much!! [<:o)]

 die Welt ist wieder in Ordnung!!

Is this still hanging?  Try this:

1.  Locate your new mail folder (Help/About/Info) then close Pegasus Mail.

2.  Use Explorer to find the oversize message and move or delete it.

3.  Restart Pegasus Mail.

Is this all on the same computer?  I get this happening when I take my pen drive install to a new machine or if I change the setup on the server.  What IMAP server is it?  If it doesn't present the directory structure exactly the same  way each time then I could  understand this happening.

Yes, you have several options available to you here but the easiest might simply be to change the Pegasus shortcut so that it has

     "/I <your username>"

on the end (no quotes or brackets though e.g. /I Sharkfin). It will not change the mode Pegasus is in, but it will stop you having to "log in".

If you are having problems getting to sleep at night, here is some good reading on the subject.

http://www.rfc-editor.org/rfc/rfc3798.txt    But don't blame me if you glaze over after the initial summary  .....[:S]

Martin

I have reinstalled the program only with the gmail account and in fact the program crashes only when I use the send/reply button with the gmail account. However, it works fine if I only send, or only receive, which means that the settings must be correct.

I have tried, as you say, also to "send before receive" but no luck.... 

I've been setting up a template today. I tried to set the maximum length of a single-line string variable to 3 characters but it seems that I can type longer than that and it all gets accepted, rather than only the first three characters. Nor does it stop me typing beyond three characters.

I've since tested with the other forms of string variables such as passwords and again the length limit seems to be ignored. Is this a bug or am I misunderstanding or misusing the length argument? I have written the template using the editor, not by hand.

> I would say to take a backup of the current C:\PMAIL folder, then

copy the HIERARCH.PM & PMAIL.INI from your previous backup.

> This should restore the folder structure & options to the state at the time of the backup.

> Any new folders added since then should show up in the root level of the mailbox.

There we go.  That's the solution I was looking for.

 > Without wanting to sound harsh, backing up your mission critical data a bit more frequently may be in order.

Yeah, yeah, we all know that. I've been developing software and operating production sites for more than 45 years.  It's just a repetitive phenomenon that I'm often shocked at how much time has slipped by since I intended to do something important.  It's easier at commercial production sites where operator procedures can be set up and run like clockwork.  Here in my home office it's the shoemaker's son thing.

Thank you.

You no longer need to 'order' the manual for Pegasus, for a year or so it has been available for free download at http://www.pmail.com/downloads_s3_t.htm There is also provision for donating to the project via PayPal (though I can't seem to find the relevant page at the moment?). Presumably you used the "Buy Manuals" button within Pegasus Mail? You should at least get an acknowledgement of the donation you made by doing that, but do please remember that David Harris is in New Zealand so there is a time difference. But you don't need to wait to get your manual.

Thanks guys for the feedback (and especially the tip concerning my log). I just changed my password, and it seems to work again with PM. I'll keep a close look on the further development though ;)

[quote user="BethM"]

I am a long-term Pegasus Mail user (10+years).  Prior to this point with any new PC/laptop/etc..to set it up all I've had to do is install the program and then copy over my mail folder and boom it works.  I've always been able to count on just having to move the mail folder to whichever machine I need to and everything is current.

 I'm now at a point that it's time to replace my desktop and/or my laptop.  My question is two-fold...

 First, other than the winhelp issue and the default mailto, are there any other issues people are having with installing to Vista (either 32 bit or 64 bit) and moving their current mail folder from WinXP to Vista?

 Secondly, any issues moving that same mail folder back and forth between a Vista machine and a WinXP machine?

 Can't teach an old dog new tricks and I don't want to have to switch mail clients.

 Thanks

[/quote]

No problems, and the two 'quirks' you mentioned have well documented solutions.

 As for moving the current Mail folder between Vista and XP, no problems.  I did this between Win2K and Vista for several months. Just make sure that you set Pmail up the same way on both systems (single vs multiple users).

I'm back up by restoring a down level PMAIL folder.

I posted the problem on the 4.5 Beta forum.

Thank you for the quick reply!

I assume this means direct access and not IMAP4 or POP3. 

Yes it is accessed directly through a mapped drive. (Drive F)

I assume that you mean the users mail directory on the server contains all of these files. 

Yes the user's mail directory is on the server and mail files and folders are in his mail directory. 

What does his mail client show when you hit Help | About Pegasus Mail | Info for the new mail directory.

Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2002, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: V4.02 (Win32), Aug  1 2002
Language resources: Standard UK English resource set
Extension Manager version: 1.11
Operating mode: Standalone
User name and ID: Single-user mode, 0
Windows version: 5.1
Windows flag word: 0
WINPMAIL.EXE directory: C:\Program Files\Pegasus
Home mailbox location: F:\MAIL\JEFFREY
New mailbox location: F:\MAIL\JEFFREY
TMP environment variable:
C:\DOCUME~1\JEFFRE~1.AUB\LOCALS~1\Temp
TEMP environment variable:
C:\DOCUME~1\JEFFRE~1.AUB\LOCALS~1\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
  - WINSOCK version: WinSock 2.0
  - WINSOCK path: C:\WINDOWS\system32\WSOCK32.DLL
Commandline:
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)

 -----------

additional comment:

Just copied one of his CNM files to my Pegasus email folder, restarted pegasus and it appeared in my New mail folder.
-----------

He is running in Preview Mode. When I switch to the non-preview mode same problem persists.

Sorting in Date order (high to low)

I can not attch his email right now will try that later.

Thanks again 

The folders are referred to internally via the names of the files that constitute that folder.

If you right-click on a folder and select "Folder information", you see a window telling you name of the file that contains the information for this folder. 

It sounds like you are saying that the folders you want to delete have no name beside them in Pegasus. You will therefore have to find the line in Hierarch.PM which includes the folder filename.

Remember to make a backup of files before you edit them!