> Ok, I am not computer literate and when I run into any glitches, I
> usually have to wait until my son comes to visit me to fix them
> Here's what happened.  My son asked me to scan an article in a
> magazine I have about China Hackers & to email it to him - which I
> did - but it must have been too big of a file because I received a
> message that my ISP rejected the email & sent it back to me & now my
> Pegasus Email program is stuck on  "Opening New Mail Folders" and
> it's been like that for the last 30 minutes.  What do I do?  I have
> the 4.4 version by the way.

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.

1.    Use  Tools | Spam and content controls | Content control...

2.    Select and edit the control definition

3.    Select the "Message tests" tab.

4.    Enter 8000 in "Check at most this many bytes in each message"

Mr. T.R.Stephenson,

Excuse me for not having been here, long story, just discovered what was the problem with not downloading the graphics.  The Bear Help feature from Mr. Irelam was out of version, several versions out, and I managed to get a fresh copy.  Two of my e-mail addies were working fairly well.  The third, my Wife's, would not work plus my system has given me problems over the last several months, another story.  

It seems that I needed to go into Tools/Internet Options/ Receive Pop3/Security Tab and then check box "Disable certificate validation " and that solved my problems.  Plus needed to go back into my Wife's Mail box and recreate the Bearhtml.log file for her account.  Now it is all working again.

Thank you for the assistance and reading my posts plus being patient with me even when I was not able to even get on the web for several months.  I am back and still working with PegasusMail and Vista SP2 now.

 

[quote user="gprit"]I have used Pegasus for many years as a single user.

I have now set up a second user (ie my business emails) and can see how to do this and switch users etc.

What I cant seem to find is how to pick up several email identities from the business server....eg

receive  graham@xxxxx.co.uk

plus      enquiry@xxxxx.co.uk[/quote]

Are you receiving using POP3 connections from separate mailboxes?

You can have as many different POP collection definitions as you want (Tools/Internet options/Receiving (POP3) 

[quote]Also.....is there any way of then SENDING from whatever identity it came in as????[/quote]

If you create different identities with the proper sending addresses and then set default identities for folders, then each reply will come from the correct address.  For new emails you can set the identity on the 'special' tab.

Another subject altogether, but can an ordinary non-geek users upload an identifying imge for use here?

[:D] 

I created a few distribution lists and have the same address book and

lists copied to all my clients.  When sending mail to a distribution

group everything works fine.  But, I had a user reply to a message sent

to a d-list and she selected the "Reply to all receipents in the

original message" radial button thinking it would use the d-list in her

address book.  It didn't.  Pmail took the d-list name and added my

domain name to it resulting in a error message stating that "the user

is unknown at this site".  How do I prevent this from happening?  Do I

need to put some sort of policy or filter in Mercury?

The only way to solve this problem is to use full SMTP email addresses in the dist. lists.  This is especially true when sending off server where the simple usernames will be converted by some server along the like to full SMTP addresses. 

You really should have that addressbook that all your users use set to paste addresses instead of names as well.  FWIW, this also makes the send process faster since the addresses do not have to be resolved at send time. 

You honestly don't need the Multipop extension any more. Pegasus now has its own built-in ability to poll several POP3 hosts. Look at:

Tools | Internet Options... | Receiving tab

You can add as many servers as you need and the list can change with each identity, giving you all the power you need.

If you find the Multipop extension invaluable or are unwilling to leave it behind, you might find that .fff files can be used in some way, but I don't know enough about them to help you.

[quote user="Thomas R. Stephenson"]

[quote user="philherz"]Using 4.41 and it's usually rock-stable, but it crashed yesterday and I've noticed a few strange issues upon re-starting.

Any idea at all why it crashed?  If this is a drive problem things like this happen.  When WinPMail tries to write to a bad sector it will crash.

1) Blank message in queue can't be removed. (Fixed by deleting a 0 kb .pmw file)

2) Recently used addresses are all missing.

 This is the winpmfua.pm file in the home mail directory.

[/quote]

[/quote]

I typically keep 4 copies of Pegasus open for the 4 accounts I work with constantly so that I don't have to keep switching users all the time. This is the only account that crashes on a semi-routine basis, especially when I try to save a save a draft email as stationery.

In the case of this crash, it just didn't respond to a request to check spelling or something similar. (I thought maybe my mouse wasn't clicking properly.)

I've just upgraded to 4.50 PB1....maybe that'll help!!!???

Thanks for your help!!!

 

 

Thank you Thomas that seems to have fixed the problem

:)  I discovered the answer myself:

/tools/options/content viewers

 Add MP3 as a filetype in the content viewers and either let windows choose the player or browse for your prefered player program.  After this, if you open the attachment then double click on the MP3 attachment, it will play in the player.

OK, what's it - 15 years with Pegasus and I didn't know about the link icon *sigh*

We learn something new everyday, even about you closest friends.  May that's why people stay married.  ;-)  This is basically a HTML problem.  The link in HTML must be very specifically formatted or it does not show.  If yuo always send plain text it's not a problem even with the HTML mailers, but we can't always send plain text can we.  Of course here we always send HTML so I have tyo go through the process of typing the URL, copying it, hit the "Link" icon in this editor and pasting the link twice into the link editor to get a clickable link.   i.e.

Port 25 may be blocked at your work.  Try the Telnet test.  If it times out with a connect failed message than port 25 is probably being blocked.  Businesses may do this to help insure no internal machines can function as spam bots.

Thank you! I started rebuilding the folder structure.

[quote user="cynist"]Thanks for the heads up.  From your experience with ClamAV would you suggest waiting for about 6 months after each new release before upgrading?[/quote]

Errr..what?! Surely not! Why would someone want to wait for 6 month after a new release of a virus scanner before installing it? Besides that version 0.94.2 which you appear to run was released merely 4 month ago and has nothing to do with the official ClamAV page. The ClamAV dev team has indeed stopped supporting the Win32 platform since version 0.92.1 but that means binary releases (and completely dropped support for Cygwin versions).

As for ClamWall there's unfortunately nothing I can do. Lukas is aware of the issue with 0.95 but didn't look into it yet. As it seems many applications which connect to ClamD's socket have problems since 0.95, such as ClamWall or ASSP (aka Perl's File::Scan::ClamAV module), but the changes to the stream protocol are all documented at the ClamAV page. Besides, as long as I get no feedback from the developer(s) of these applications I can't even tell what the problem is.

 

Best regards,

Nico

Issue resolved.  Thanks for the help.

AVG 8 by any chance?

[quote]All three say it sounds like an internal database error within the programme.[/quote]

That would be highly unlikely, even if the programme had an 'internal database'.  [:$]

Someone or something deleted your file.

The AV app dishing out vigilante justice on your data is a prime suspect. [:)]

Does the manual from David cover all this? If so, I'll seriously consider paying up.

Nope, editing of any of the config files in fact is discouraged.  You can download the manual and check it out yourself.  

Hi Aderoy,

 Thank you so much. Your suggestion worked like a charm. Renaming the .lck file removed the error message, and when I was removing the .cnm files I found one that was 12mb. Pegasus opened with no problems without this file, with it, it hung up. So, out with the 12mb file and I have all of my saved e-mails from March.

 Thanks again,

Jeff

> My computer seems to be dying and I need to get PM somewhere else with
> all settings, preferences, username/passwords, filters, emails and so
> on intact. Ideally, I can run it from an external HDD
> until the new computer shows up, then move it
> again to the new computer.
>
> It would be a real lifesave if someone could tell me exactly how to do
> this. Many thanks!
>
> Running PM 4.21c on Windows XP


1.  Use Help | About Pegasus Mail | Info and note all the
    directories.  This is the directory structure you want to
    backup.

2.  Use the Windows backup program to backup the entire
    structure. In the multiuser made this means you'll have to
    backup the top level structure to get all the user
    directories. You can simply ZIP these directories to a
    CDROM and restore on the other end as well.

3.  Restore this to the new computer.  


Note:

A.  If you are using a CDROM for backup make sure that the
    files did not get marked read only.  Use Explorer and check
    the file properties.

B.  If you changed drive letters then run pconfig.exe and
    change the drive letter of the home and new mail directory
    to match the new location. You also should check the
    Mailbox: line in the *.PND files and make sure it's blank.

After reinstalling Pegasus and having the problem reappear, I finally figured out what was wrong: I have a POP3 mail filter set to delete emails older than 1 day, this to allow me to download emails to my BlackBerry.

Apparently the emails I got were somehow older than 1 day and got deleted. So apparently that is not the correct way filter to use for my purpose.

I know create a combination POP3 filter that seems to work.

Condition 1: Rule Type Attributes > Is Marked as having been read set action as Logical AND
Condition 2: Rule Type AND Age > If older than 1 day Delete message on server

If anyone can confirm this is the right way, it would be great.

Thanks!

Agreed, highlighting messages can be tricky if you are altering the order as well - it's always best to double check the range before moving or deleting.

These are standard Windows controls in use here, but it does catch people out.

If you want to do a partial restore, you may have to manipulate separate messages through a new install.