Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Pegasus is the only program on your PC that shows this problem? Is Windows set to use tiny fonts?

Do you have the font size within the body of the message set very small? The To field seems to use a different or smaller setting.

Finally, what about the font sizes for the list of folders and the message lists? Are they smaller than usual? Check by telling us the settings when you choose Fonts from the Folders menu.

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Tedr posted Feb 15 '09 at 2:47 am

Thank you, that helps, I think I can handle it now. It also helped when my ISP admitted they hadn't completed the assignment of new address correctly :-(   and now that is fixed too.

Thanks again. Ted

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[quote user="PaulW"]

Right-click on the IMAP 'New or unread mail' and assign the general rule set by clicking on 'Attach folder-open filter set'.  Now when you click on the IMAP new mail folder, the filter rules will be applied automatically.  (If you are using preview mode, be aware that a 'folder-close' set only triggers if you open the folder in a new window and then close it.)

 [/quote]

 

In addition to quoted - for me the workaround was to manually edit the generic ruleset (rule*.pmc file - one have to locate the correct one) and copy the contents of new mail filter rules (Winrules.pmc). It is true that the filter is not applied while the IMAP stays open. 

Similar problem is associated with read mail that is supposed to be moved to default mailbox (aka Main) - this does not work with IMAP (or I do not know how to put this into work). The workaround is to add additional rule that moves read mail to Main as the very last rule in the generic ruleset that is associated with folder open.

rgds 

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[quote user="dldab"]

I have a user who uses Pegasus Mail 4.4.

The use copies the whole Winpmail directory to a server as a backup.

The user deleted some folders in Pegasus but would like  to know if he can retrieve the Pegasus folders from the server where he copied the local winpmail directory.

The user can use "Add mailbox to list" to see the folders on the server and copy the messages (not the folder) back to the main mailbox.  There are some limitations here.  PMail can't have two folders with the same internal name in the folder listing and since these are copies of the original mailbox there will be problems. You can use this utility to change the internal names and move then to a local directory and then add that directory to the listing.

PMRestArch - Pegasus Mail Restore Mail Folder Archives:
http://www.lexacorp.com.pg

Usage:
PMRestArch SourceDir DestinationDir

Description:
Pegasus Mail cannot display two mail folders with the same internal ID even if they are in separate mailboxes. Mail folders also have to be Read-Write.
      
This causes problems when trying to view mail folders which have been archived by copying them to backup media.

This utility:

1.  Copies all .PMM and .PMI files in the source directory to
    the destination directory and renames them as BAKxxxxx.PMM
    and BAKxxxx.PMI.

2.  Ensures that the resulting file is Read/Write.

3.  Creates a different internal unique ID for each file.

Once you have run this program to restore archived folders to a directory you can attach that directory using the Pegasus Mail 'Add mailbox to list' option and access the archived folders in this new mailbox.


 

Please Advise.

Thanks,

Denny

[/quote]
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> My desktop computer crashed and was in the shop.  It is back and I
> have a problem.  I had all these folders on the desktop hard drive.
> I have been using my laptop with no access to all of these folders.
> I saved a lot of messages onto my laptop that I need to transfer to
> my desktop computer now.  I have over 300 messages to transfer.
>
> With spam so prevalent, my internet provider will not let me send
> more than 4-5 messages at a time or they will send them all back
> thinking I am sending spam.  This method will take me hours to do,
> as I will have to send them and then turn off Pegasus on my laptop
> and turn it on on my desktop so I do not just download them to my
> laptop all over again. (I hope this is making sense.)
>
> Any suggestions on a simpler way to do this?

Yes, use some sort of removable media like a USB device to copy the mail between the systems.

Here is a method of archiving files to the directory "Archive" on the local
hard drive.  This same procedure will work for any read/write drive. 

1.  Open the folder listing.  Go to the menu "Folders" next to "Tools".

2.  Use  "Add mailbox to list", enter C:\Archive as the path, Archive as
    the name.

3.  Add a folder to the mailbox called "Archive", the name is not
    important.  You can also just use the New mail folder on the disk but
    this storage is not as efficient since each message is stored
    separately. 

4.  Move the messages to this folder on the disk drive. 


There are some operational limitations here:

A.  Of course the size of this mailbox is limited by the size of
    the disk.

B.  Don't just drag an existing folder (or tray) from "My Mailbox"
    to the floppy drive mailbox or from the floppy to the "My
    Mailbox". It *appears* to work, but actually doesn't. The
    folder won't be moved to the floppy.  This limitation is being
    worked.

You can then do the same thing on the receiving system to restore the data to the desktop system.


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BailwyWTNH posted Feb 24 '09 at 7:19 pm

Thank you for the input, and I apologize for the long delay in my reply. 

In my case I also could not Telnet into the server, but because I could use a web-based tool I knew the server was accessible.

It took a while, but the problem turned out to be a configuration change way up the corporate food chain. Once that was undone, the POP access was restored.

Thank you again for the assistance.

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wordhunter posted Feb 2 '09 at 3:19 pm

[quote user="Thomas R. Stephenson"]

You can download the file from MS.

Windows Help (WinHlp32.exe) is a Help program that has been included with Microsoft Windows versions starting with the Microsoft Windows 3.1 operating system. However, the Windows Help program has not had a major update for many releases and no longer meets Microsoft's standards. Therefore, starting with the release of Windows Vista, the Windows Help program will not ship as a feature of Windows nor can Pegasus Mail add this to its program. If you want to view 32-bit .hlp files, you must download and install the program (WinHlp32.exe) from the Microsoft Download Center.[/quote]

That file works on Vista, but as I said in my previous message, it fails on Windows 7 beta. Otherwise Pegasus Mail installs and works OK on Windows 7 beta.

[quote user="Thomas R. Stephenson"]

Nothing.  The move mailbox does not work in any v4 until v4.5 PB1.  That said it is not moving the new mail directory it only moves the home mail directory.  To set the new mail directory you need to run pconfig.exe from the WinPMail program directory.[/quote]

Thanks. That did what was needed.
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wordmaster posted Jan 30 '09 at 11:00 pm

Hi,

 

When I copy or move an email to one of my folders, it appears to go OK, but when I open that folder and open the email it shows:

 

This message contains binary or non-textual data that cannot be previewed within Pegasus Mail.

   Filename:   Unknown

You can work with this file in the message reader's 'Attachments' page.

and any attachment that was on the original is gone.

 

I have reindexed the folder and it removes all the newer messages I have put in it in the past few weeks...all of which were doing as described above. The ones that are older and still in the folder after reindexing are OK. Any new ones I move or copy to that folder are as described above and go away when reindexed again. Please help. 

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Thomas R. Stephenson posted Feb 3 '09 at 10:39 pm

[quote user="cynist"]What is the difference between direct and indirect modes?
In the direct mode Mercury/32 and Pegasus mail both have the same mailbox directory and mail is sent via the Mercury queue; in the indirect mode the mail is accessed  via POP3 or IMAP4 via MercuryP or MercuryI and mail is sent via the built-in mailer to MercuryS.

When does the passwords that are inputed into the usernames utilized?[/quote]

POP3 and IMAP4 access and maybe the user authorization for sending via SMTP.

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Phons posted Jan 30 '09 at 3:50 pm

Hello David,

In the messages you can click right and choose for 'Show pictures (HTML only)'.
Take (if necessary) a look at:
http://translate.google.com/translate?prev=_t&hl=nl&ie=UTF-8&u=http%3A%2F%2Fwww.pegasusmail.nl%2Ftip48.php&sl=nl&tl=en&history_state0=


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peter_alchemy posted Mar 31 '09 at 11:24 am

Thank-you Martin!

We had a similar problem, we had a bad message, that was sitting in the inbox as the last downloaded message, and we had PMail set to "preview" mode. When we started PMail, as soon as the messages loaded, we got an error message "Exceeded max lines per Windows limit" and then PMail would terminate, so we could never get in to delete the bad message!

I have been using PMail since 2001, but had never found out anything about the files, and using your tip I located the bad CNM file in a few minutes, cut it out to a temporary folder, and it fixed the problem!  We were in a real bind, because we had lost our backup copies of the files, our portable hard disk was lost (or stolen) the day before this happened, so your tip sure saved us a lot of grief.

 Thank-you!

Peter Archer

 

 

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hogman posted Jan 29 '09 at 7:03 pm

Thanks,

This helped. I removed a bunch of .cnm's and tried again. It worked. Not only did it work, but it appears that I didn't loose anything, although I must have.

Guess they weren't important. 

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[quote user="Sybaris"]

I couldn't find this answer, so this is a new post.

I am having issues with version 4.50 pb1 and Firefox browser version 3.0.5.  When I open FF or click on a link in a mail message that opens FF, SOMETIMES my system crashes with a blue screen with the error "Page fault in non-paged area".  My system then reboots.

Other than a gross inconvience, I *usually* don't lose any information, but occassionaly FF will think it is a new install and I will lose many FF settings.  I never seem to lose any mail or mai settings.

I can't fix the blame for this problem on PM, but I want to revert to the last relaeased version of 4.41 to see if this problem disappears.

HERE IS MY QUESTION:

Do I need to un-install the 4.50 pb1 version first?  Do I need to just delete certain PM files?  I want to install in my normal mailbox and retain all my settings, preferences, and mail.  I am a multiple user and my wife has her own mailbox also.  My life will be worthless if I louse up her mail!

 

Advice?

[/quote]

 

I doubt Pegasus Mail is the culprit here, but to anser your question: Just run the 4.41 installer and choose upgrade. This will in fact downgrade your installation. Of cours you make a backup before you do so.....

 

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JonL posted Jan 22 '09 at 7:43 pm

I have two email accounts/identities (jon@rana.se and jon.loman@zooekol.lu.se). For jon@rana.se I recently changed host. It all seemed to work well with the exception that when I tried to use identity jon.loman@zooekol.lu.se and send from the "rana.se" SMTPserver it refused to touch it. In the "New mail folder" there pops up, by magic, an entry; "Mail Delivery system (sent by "Mail Delivery System"). The message reads: "Sender address rejected: not owned by user jon@rana.se". I can see some logic in this but my old @rana.se" host never made any trouble.

Now something has happened and even when I use identity jon@rana.se I am greated with the same response. This started yesterday and sometimes happens, sometimes not. To my knowledge I did not change anything in the Pegasus installation. When it happens I assume the email never get through. It is possible that emails to some recipients go through, other not. Or that there is a random temporal variation.  ??????????????? Some cache involved?? My next step will of course be to contact the email SMTP host (One.com). However, I supect they will blame it on Pegasus. (Se also my post "Sticky queued email"). Receiving email is not affected. (1) Can you help? (2) if you can not, there is one more question the answer to which may help me debug this. What does the SMTPserver really know about the email it handles? When I edit the "Network configuration", "Sending (SMTP)" enty I enter the name of the SMTP server. Nothing more (for the POP/IMAP server I also give a username and a password). With the email  goes I assume it contains my email address as entered in "Internet Mail options", "General". This is jon@rana.se for one of my identities (and jon.loman@zooekol.lu.se for the other). But is there anything more hidden that gives my idnetitiy (and may have been misnamed ibn some panel)?
 

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fojtik posted Feb 10 '09 at 4:53 pm

Please read this. It will help you how to install bug reporting plugin:

http://community.pmail.com/forums/thread/12301.aspx

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aderoy posted Jan 22 '09 at 8:04 pm

For any file in that condition I use Unlocker

Found here: http://ccollomb.free.fr/unlocker/

It has many other flavors:

Cannot delete file: Access is denied
There has been a sharing violation.
The source or destination file may be in use.
The file is in use by another program or user.
Make sure the disk is not full or write-protected and that the file is not currently in use.

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TonyL posted Jan 31 '09 at 1:13 am

Hi Thomas, thanks very much for your reply. I purchased the Transend program for $50 and it proved to be a very efficient and easy program to use.

Thanks very much for your help

 Tony 

 

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