Please double-check that you have set the control correctly in the SMTP definition you're actually using (you may have more than one). If you have, then go to the "General" page of the "Internet options" dialog and check the control labelled "Create Internet session logs". Now attempt to send a message again, to generate the error. Next, go back and turn the "Create Internet session logs" control off.

If you check in your mailbox directory, you'll now find a file with the extension .WPM (the name will be something like "TCP00001.WPM"). Load that file into Notepad and remove any password references (replace the characters with 'X's) then send me the file. I'd recommend sending it to me directly as David.Harris@pmail.gen.nz rather than posting it here.

Cheers!

-- David --

Thanks Thomas. You have been very helpful to me

Kind regards

 

Ron 

Hi

That sounds like it would work, many thanks.

Rgs

Simon 

 

 

Thanks - I'll check this out - we are no longer using Mercury but just pop the mail now as the whole school is on a webmail system but there's a few of us who hate its limitations. There is nothing in the pmxf.ini. I've searched the hard drive of the computer looking for any sign of the address and it comes up with nothing.  Perhaps it just one of those weird things I'll have to live with!

That's no problem, simply drag and drop your local e-mails to an folder

on the IMAP mail server.

Sounds like you hierarch.pm is hosed somehow.  Try  the following procedure.  This has worked for several others to restore
the functionality of the  message folders:  

1.  Use Help | About Pegasus Mail | Info to determine your mail
    directory.  Exit Pegasus mail.

2.  Rename the file HIERARCH.PM in your HOME mail directory to
    HIERARCH.SAV.

3.  Run WinPMail.  Your HIERARCH.PM will be re-created and should
    start working correctly.

Note:  This will delete any tray structure you have created and it
           will have to be recreated.  The process will not affect any
           mail of mail folders you have, it only affects the display of
           the folders.   

BTW, at least for Comcast in the Eastern seabord of the U.S. there is no need to change the SMTP port from its value of 25 or to check the box you check in the Security tab.  Keep it simple.

problem with charset solved in 4.5x

[quote user="David Harris"]
So the answer to you question is that there's no immediate fix, but I am aware of the problem and have plans to fix it.


[/quote]

 

Great!

Thank's to all for the quick answers! 

Did you select WinPMail as the default mailer in Control Panel | Internet Options | Programs?  What OS are you using?  Vista?  If so maybe Vista does not let the program replace the MS Simple MAPI files.  On the other hand maybe MYOB does not use Simple MAPI any more.

 

 

Thanks, Paul. I did so, using the pop.earthlink.net definition that does actually get incoming mail. (Although, while I tested it, I stopped as soon as I saw it was working, since I don't want to lose any messages until I can be sure things are working both ways.) Anyway, now <sigh> I'm back to that bloody error message 15:  <i>Peer connect failure (the host has refused the connection).</i></sigh>

I'm going to try phoning Earthlink, and see if I can get someone who actually knows something about their own product and why it's been so recalcitrant on this new machine. I have to say, all of you at Pegasus are at least trying, and I really appreciate that.

 The only two other things I haven't tried yet are on that "Setting for sending mail," on the General tab. One says "Use an alternate e-mail address for the SMPT envelope," with a blank beneath it for said address. The other is "Use this domain name in the HELO/EHLO server greeting," again with a blank for the name. As far as domains go, the only one I can think of that applies in this case is earthlink.net itselft.

As I said, I'll try getting through to their phone support and I'll check back here later.
 

WriterKate

Thank you very much Mr. Harris. I will take your suggestions into play.

By the way since I am reply to you personally, I would like to thank you for a wonderful mail program

I have used for several years and its so much better than all the others. I would also like to take the

opportunity to thank you and all those who give friendly help as well as educating me more and more

when needed in these forums it is always appreciated

Hello Thomas et al

Attachment problem fixed. There must have been some relevent file corruption. What and where I cannot say. No virus' found but reloading the operating system (overwriting the OS) fixed the problem. Of course you then need to reload everything else but I can once again send emails with attachments with the email program of choice PEGASUS. Thank you for your time and help. This fix may be one you can add to the tool box.

Regards

Jonathan Berry

Although there were no .pmw or .pmo I did find three .pmx files with zero filesize.  I deleted them (actually just changed the extention in case I had to re-instate them) and now all is well.  Thank you very much Martin.  

BTW I left an earlier responce but it never did appear.  So please excuse me if this turns out to be a duplicate.

Harvey 

 

[quote user="Nuggets"]

When a Thunderbird users sends a return receipt request, Pegasus ignores it. Thunderbird does not appear to use the "X-Confirm-Reading-To:" or "Return-receipt-to:" flags. It does generate a "Disposition-Notification-To:" flag. Any chance for a work around?

[/quote]

One of the reasons I've been slow to support disposition-notification-to is because its specification is ambiguous in places: it's not entirely clear what is responsible for responding to the header, nor when to do so (the specification was clearly written with the idea that only MTAs communicate with each other, and gets vague when you throw MUAs like Pegasus Mail into the mix).

I'll take another look at it though - it *is* a while since I last went through the cursing and swearing process of reading that particular RFC.

Cheers!

-- David --

Attention Pegasus Support team, 

David Harris posted recently about

Regarding the reported errors with IronPort and Pegasus Mail, apparently their reputation based system puts data up at

http://www.senderbase.org/

to find whether a certain mail server IP address is a known "bad" sender.  It's possible that the reported "poor reputation" errors were due to the sender being on that list with a bad reputation.  That page has a link to support forums at

http://www.ironportnation.com/forums/

A mail admin had similar issues with IronPort at

http://forums.whirlpool.net.au/forum-replies-archive.cfm/912436.html 

Hope that helps, 

Gary Thorne

[quote user="john knowles"]A very minor problem - I have a couple of messages which cannot be deleted or moved from the new mail folder; why is this and what can be done about it?
[/quote]

... and if Angus's suggestion doesn't help, check the actual files in your mailbox and make sure they're not marked read-only at the file system level (you can find the filename by selecting the message and pressing <F12>, or right-clicking and choosing "Properties").

Cheers!

-- David --

[quote user="john knowles"]We have been happily and successfully using Pegasus for many years for our personal/home office and small business use. Is it possible to set up an Out of office auto reply in Pegasus or should that be done through our ISP?
[/quote]

Just to amplify a little on Peter's correct response... An automatic reply is only possible if the process that handles your mail is always running: this means that the computer where the mail is received must be turned on, and the software that processes it must be running on that machine all the time. This is quite a tall order for a mail client program (such as Pegasus Mail, Outlook or Thunderbird) and it's normally better handled by a mail server - the program that actually receives mail on your behalf and stores it until you're ready to read it.

Pegasus Mail's companion product, Mercury, has extensive support for automatic replies, even down to allowing you to set up rules that determine what type of reply should be sent based on the time of day, or day of the week.

Of course, you have to weigh up whether the small amount of extra configuration and maintenance involved in running your own mail server is adequately compensated by the extra control it gives you over things like this.

Cheers!

-- David --

Thank you.  This is one of the many things I like about Pegasus.  I've been using it for many years, and suddenly find that I can have some constructive input for the coming version.  I appreciate your attention to such detail and your willingness to consider my comments.

Strange, are you sure you have selected "Copy to self" "on" (and not "off" or "last setting") in Tools | Options | Messages and replies?  If this is set to on and you have no other options set in Tools | Options | Copies to self "outbox' then the "Copy self" should be automatically checked when sending the mail and the mail go to the folder specified.