Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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PaulW posted Jul 16 '08 at 1:29 am

[quote user="SteveH"]I agree that in an HTML editor, the only way is to create a link, but why does pmail automatically concert it to a clickable link when rich text is switched off.[/quote]

In plain text, PM recognizes links beginning 'http://' and makes them clickable. (Also does similar with email addresses.)

In HTML (also called rich text) it renders what is there.  If the HTML does not contain properly coded links then you won't see any.

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Here's an update on my situation.  I renamed the existing PMAIL directory to PMAILold and proceeded with a clean installation of WinPMail.  The application appears to be working fine and doesn't crash upon exiting or launching other applications.  I will slowly attempt to bring over my old mail folders, distribution lists, etc....

So it looks like everything is back to normal.  Thanks for the help.

 Michel

 

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breezes posted Jul 10 '08 at 9:29 pm

Thank you, sir. That seems to have worked.  Now we'll give it the test of time.

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Hi,

First off, this is a great program. Congrats and keep up the great work.

I use multiple monitors (actually a laptop and an external monitor connected) with my desktop spread over the two of them.

I like to open my email, and slide it over to the secondary monitor, and leave it there all day while I do my normal work on the laptop main screen.

There is a very annoying trait of Pegasus that does not keep pop-up dialog boxes, like Spell Checker or Reply Options dialog boxes, overlayed on the desktop area containing Pegasus. Whenever the spell checker runs, it appears to be trying to center itself on the total area of the two screens - which ends up being on the right hand edge of the laptop (extension screen is to right)   And, whenever I do a Reply, the dialog box ends up being on the left hand side of the main laptop screen, regardless of where I have Pegasus application located on the desktop at the time.

 I would suggest the child dialog boxes initial positions should be set to CENTER OF OWNER to make this more convenient.

 

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Allan Grant posted Jul 10 '08 at 3:47 pm

Thanks Martin. I'll see if anyone comes up with another idea also  that will enable me to play around with the text -- but this is one way at least to see the hierarchy fully.

 

Cheers.

 

- Allan

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Thomas R. Stephenson posted Jul 10 '08 at 4:55 am

1.    Use Help | About Pegasus Mail | Info and not the home mail directory.

2.    Exit WinPMail and go to your HOME mail directory.  

3.    Open the file state.pmj for editing.  Go to the [General] section and delete the lines starting V4FP= then save and exit.  

You'll get the defaults when you restart WinPMail.

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center1212 posted Jul 9 '08 at 1:33 pm

Thank you. You figured it out.

 I have several identities set up. A few months ago, I deleted the SMTP outgoing host for the <default> identity. I no longer needed that identity so I thought I was making it simple on myself by deleting the no longer used SMTP outgoing e-mail section of that identity. That must have been when my problems started. After reading your suggestion, to check all my SMTP setups to ensure they are valid, I knew exactly what it was. I never figured Pegasus would use my <default> identity to forward the mail, I assumed it would use which ever identity I had active.

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tlkramer posted Jul 8 '08 at 6:06 am

I have been having a minor irritation for a few months now. I changed my windows color scheme to use a lighter shade of grey for the background in my windows to be easier on my eyes. (It also benefits to show some of the "Hidden" text that sometimes shows up in Richtext and HTML emails because the white text show up against the grey background)

 

What I've discovered though is that for some reason Pegasus Mail uses a light grey shade of text when composing a new message and sometimes when replying to a message. I can still read it but it is a little more difficult. I always have to go in and change the font color to Black. I can't seem to find any setting that controls this "default" color selection. I DO have the option to  "Use system defined colors in Pegasus Mail's controls" and I most definately do NOT have a grey color selected for any of my windows settings. Any Ideas?[*-)]

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Go to File | Network configuration | General and turn on "Create Internet session logs (advanced diagnostic use only)"  

Checking this control tells Pegasus Mail to create special log files that show the entire exchange of information between it and the servers it connects to. Each session will be created in a file called TCPxxxx.WPM in your home mailbox directory (the "xxxx" is replaced by four digits). Creating session logs will slow down the performance of your system somewhat, and you should be aware that any username and password information exchanged between Pegasus Mail and the server will be shown in the log, *even* if you use SSL to secure the connection. Session logs are primarily useful if you need to debug a problem between Pegasus Mail and one of the servers it connects to - you should enable the option only on instructions from a system administrator or from Pegasus Mail technical support. [ Technical note: this control has the same effect as using a "-Z 32" commandline switch when you run Pegasus Mail ]

You can now try again to send/receive the mail and then look at the resulting TCP/IP debug file.  Review of this file will tell you exactly what is going on between WinPMail and the server. Once we find out what is going on we can be a lot more helpful.

 

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Thomas R. Stephenson posted Jul 7 '08 at 7:34 pm

New mail messages have the CNM file extension and are in the new mail directory.  If you cannot delete it then maybe it's marked read-only.  Select the message in the folder listing and right click to select properties.  You can delete the read-only property if set.  If it was not set then try to delete the CNM file from the new mail directory with Windows Explorer.  If it still cannot be deleted the I suspect the file is being held open by another program.

 If you cannot even fine the CNM file in the new mail directory I suspect that you have an anti-virus program deleting the message and what you have in the listing is a ghost message, i.e. listed in the folder listing but the file deleted.
 

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I can't give you a specific answer on this (I've only just recently got my first Vista system here and am still coming to terms with it), but my guess is that your non-admin users don't have sufficient access to the directory where WINPM-32.EXE is installed: Pegasus Mail has to load various DLLs and other files from that directory and will simply not load it if cannot. All other loading scenarios should, I would have thought, resulted in error dialogs of some kind.

Cheers!

-- David --

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WindSweptCowboy posted Jul 15 '08 at 1:55 pm

Martin,

Please forgive my entering water over my head.  You are already receiving support from one of my technical support heroes.  And maybe I digress from your question ...  but for what it is worth ....

There was a time when I rigorously deployed data on distinct drives to facilitate data backup, migration, etc. independent of program and system files.  Perhaps we have similar thoughts in this regard.  With most applications,  I still promote this theory.

With ever-faithful Pegasus (for which I am always grateful to David Harris, et al.), my damaged brain is insufficient to remember the myriad technical details and motely administrative tasks of sustaining pmail data apart from pmail program files. Rather then forsake Pegasus for a come-lately email client, I allowed the remarkably compact, brilliantly crafted Pegasus code onto my data disk.  My data disk does not mind the minimal intrusion.  My diminished brain is no longer over whelmed.  I can get on with my dotage.

If the details of porting an existent Pegasus installation from C: to X: interest you, better minds then mine can advise you.  I think I copied the Pegasus directory branch from C: to X:, then edited some files, possibly pmail.cfg and pmail.ini to change every instance of "C:\program files\pmail\admin" to "X:\xxx\pmail\admin", and so forth.  Maybe pconfig.exe will accomplish thise modifications, without need for manual edits.  For convenience in Windows, I also added an appropriate shortcut into my quick launch bar.  In any event, you can tweak a new, test installation without compromising your ongoing application.   Be prudent in whom you trust for technical advice.

My suggestion is analogous to maintaining Pegasus on a portable, self-contained drive.  This forum may contain suggestions for installing/maintaining Pegasus on thumb-drives, and such.

I admire your initiative, persistence and diligence in the programmer's eternal quest to bend machine to mind.  I wish you the best.

BTW, as you probably know, transferring files via CD may yield read-only files.  Pegasus requires write rights.

 

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irelam posted Jul 5 '08 at 7:19 pm

It has been pointed out to me that this feature of AVG V8 is only available in recent updates to the product. Not sure when it started.

Martin

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