Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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If you only have 21 mail folders, why not manually delete them?

Or

Right-click the mail folders you want to keep and make a note of the file name from Folder information. You only need the last 4 characters of the name before the extension.

Next, close Pegasus Mail and open and backup your mail folder, then sort it by name. All the FOL0**** .pmm and .pmi files will be listed. These are the 'folders' you see in Pegasus Mail. Delete the pmm and pmi pairs that do not share the same names you made a note of earlier. Start Pegasus Mail and see if the duplicate folders have been removed from the folder list.

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rgakins posted May 2 '17 at 5:06 pm

Thanks, Martin, for your help. I did have one of the addresses listed twice and one

was blank except for the  name. In trying to make sure everything worked properly, I made 3 addresses with my email, but different names. I then made a distribution list with those 3 names. It surprised me that only one email was received. Is that expected behavior? That is, that no matter how many addresses there are with different names, but the same email address, only one email will be sent?

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irelam posted May 25 '17 at 5:51 pm

Just to clarify discussion of the AND. It is coded as the Action on the first rule, and then the next rule in the ruleset is joined to this rule. Further when coding the rule with the AND action you can check the NOT checkbox to create a AND NOT conjunction.

Martin

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Ok, I've managed it now - on the fourth attempt - phew!

For the benefit of anyone else with a similar problem, I uninstalled Pegasus (this did not touch my mailbox curiously - but I had backed it up 'just in case' - be warned!) and then removed any other Pmail folder I had lying around (!). Running the installation, I unticked the box to create a new mailbox on the first attempt. This did not give me the correct install where I could see my lists. My next attempt allowed the creation of a new box but moved the 'contents' to my directory. This did not work correctly either.  What DID eventually work was to untick 'create new mailbox' AND untick 'roam' below it.  Presumably Pegasus did not like looking on the E drive but gave up and created a new one on the C regardless?

I think this means that the documentation is slightly wrong in that it refers to only unchecking the roam box when the 'physical' drive is different?  My experience shows that a different partition on the same physical drive is also a 'different' thing.

Anyway, all working correctly now with all my d-lists and sigs visible again.

 Cheers, Chris D

PS. Curiously, although the correct mail server definitions are there when I click 'add' the first visible definition was actually a redundant one!   hth

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Melissa2011B posted Oct 13 '17 at 11:31 pm

[quote user="idw"][quote user="Melissa2011B"]

It's not just these access violation problems, but the program keeps crashing at various times too.[/quote]

Are you using IMAP a lot? It's the last major issue to be solved by David Harris, but I haven't heard a lot about a new version being tested and released soon.
[/quote]

 

IMAP? What's that? ( guess that answers your question. )  :-)

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suemcp001 posted Apr 26 '17 at 11:03 pm

Martin,

You say that the Pop receiving entries are "polled"?  Is that relevant. Do I have to add a new definition (host) in Internet Options to make Pegasus work, to enable Pegasus to receive my emails which are stored at Bell? I have one host and it is Bell. 

The second part of what Brian was saying was about the outgoing mail but I see that there I cannot make a new host name at all.  

 

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Brian Fluet posted Apr 24 '17 at 11:36 pm

Tools > IMAP profiles

Each IMAP profile accesses the server hosted mailbox for which it is configured.  Configuration is similar to configuring a POP3 host.  You will need to track down the configuration settings for accessing her Live Mail mailbox via IMAP.

Behavior within Pegasus Mail is different in that instead of downloading mail to the new mail folder you will see the IMAP connected mailbox appear at the bottom of the Pegasus Mail folder list.  You can then manipulate messages between that mailbox and "My mailbox" (the local Pegasus Mail mailstore).

Tips:

  • You can't drag and drop.  Not at the folder level or at the message level.  You must have already created the folders in My mailbox into which you want to copy messages and  you must use the Copy button.  IIRC, drag and drop of messages appears to work but the messages don't actually get copied.
  • To disconnect the mailbox, right click on it in the folder list and select "Disconnect this mailbox".


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If your laptop is still under warranty I would get it looked at. There is no way a laptop of that age should be playing up. But, it also depends on what software you have installed (and whether it is required e.g. so called tune-up programs or non-essential security programs), how many programs are starting up with your computer, how much memory the system has available.

When choosing a new anti-virus, go to an independent, professional review source: https://www.av-comparatives.org/ and their 'real world' tests https://www.av-comparatives.org/dynamic-tests/

You can see that McAfee suffers from a high rate of false-positives and has an unhealthy compromise rate compared to some of the other products tested. However, you need to examine the statistics over the long-term so look at several of the test results and then move on from there to determine if the product of your choice is suitable for you and how you use your laptop.

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Search results folder are call Link Folders and are stored in the home mailbox directory as LNK*.PNL files.  You should be able to use a file explorer to navigate to your home mailbox directory and manually delete these files.  You may want to just move them out first, then delete them once all is well.  Be sure Pegasus Mail is closed before working in the home mailbox directory.  A backup of the home mailbox directory before manipulating files in it is advised.

 

 

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Brian Fluet posted Apr 21 '17 at 10:50 pm

[quote user="irelam"]Just briefly back to instances. Windows keeps a list of active window apps, and this is in startup order. So if you can control the startup of instances, it is likely that Windows will use the first occurence of your app or Wsendto.exe if there is no direct pointer to the locations in your app.[/quote]

This behavior is the expectation so I have been controlling startups accordingly.  Unfortunately, the behavior doesn't always follow the expectation.  This was occasional on my Win7 machine but is more frequent on my Win10 box.

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irelam posted Apr 19 '17 at 10:46 pm

Hi there,

   Most importantly you must not install Pegasus Mail in the Program Files directory tree. You should let Pegasus Mail install itself in its normal location: c:\pmail.  There is no New Mail folder to set up. It is usually located as c:\pmail\mail\admin  (userid Admin) and automatically setup when Pegasus Mail is installed. The files in this directory are separate email messages (*.cnm), and you would Move them into more meaningful folders.  Think of the New Mail "folder" as the mail-drop area where incoming mail is stored ready for inspection and possible disposal.

Hope that helps

 

Martin

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Michael posted Apr 20 '17 at 7:29 pm

I don't understand your question: Do you refer to the mouse pointer or the text caret? And what is Windows application?

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Brian Fluet posted Apr 17 '17 at 1:46 am

How it's supposed to work:

1. When one instance of Pegasus Mail is accessing a mailbox it creates a lock file (mailboxp.lck).  If another instance tries to access that mailbox you will be notified that the mailbox is locked.

2. The command line option -MS tells Pegasus Mail that you want to run Multiple Sessions allowing multiple instances, each accessing a different mailbox.  Without it you will receive a warning of a conflict (at least the first time, this warning can be disabled) and it won't run.

So you should not be able to run a second instance without the -MS option or overriding the mailbox locked warning.

 

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PaulW posted Apr 14 '17 at 5:04 pm

[quote user="Brian Fluet"]

It's all here: 

[/quote]

Thanks Brian for the quick response.

Not only had I forgotten this procedure, but I had also forgotten about Han's excellent information website.  Must be getting old!

(For anyone interested, you can change the headers that are shown in the reader, and as the resource is loaded with the reader you can change the behaviour on the fly.  This suited my needs - suppressing the "To:" header when printing a particular email.)

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The new mail folder is not a physical folder file like the other Pegasus Mail folders.  Instead it is a window that contains a list of the new message files (.cnm) in the New Mailbox directory.  A typical network installation is a single install of Pegasus Mail that is run from multiple devices, each device accessing a different mailbox (Pegasus Mail user).  Multiple devices may access the same mailbox but not simultaneously.  If your PC is on all of the time and accessible by the tablet then your best bet is to run the PC installed Pegasus Mail from the tablet.  It must be shut down on the PC first though.

FWIW, accessing Pegasus Mail data from multiple devices is a problem because of the fact that a mailbox should only be accessed by a single instance of Pegasus Mail at a time.  If you are currently accessing folders from the tablet while Pegasus Mail is running on the PC you should be prepared for data corruption at some point.  It can work fine for awhile and then out of the blue you'll end up with a corrupted folder.

 

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irelam posted Apr 12 '17 at 1:37 am

The files will be located in the Newmail directory (c:\pmail\mail\userid) and are files like *.pmo and/or *.pnx they can be simply deleted. You might first want to view the PMO file in a utility such as Notepad so you can re-compose and send it.  I presume you have checked the  in main menu File/Reviewed queued mail

Martin

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I checked my timeout setting and it was already set for 300 seconds. Didn't do a troubleshoot log. The timeout screen that pops up telling me my message wasn't sent DOES say something about "mail was undeliverable due to SMTP error" and that no tracking information is available. This times out at 20 seconds.

 Does this information help in any way? Thanks again for your time & help!

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