Recently, this same issue was identified as the result of an installation being done as single user but the mailbox being copied in was from a multi-user installation.  It just simply wouldn't work because of the way the v4.72 installer now handles single user. 

Sine you're using the Win8.1 desktop to hold a copy of the Pegasus Mail installon the Win10 laptop I suggest starting from scratch as follows (conditional the the first statement below). 

If, and ONLY if, your installation of Pegasus Mail on your Win10 laptop has program files in C:\PMAIL\PROGRAMS and the mailbox directory in C:\PMAIL\MAIL\ADMIN then I suggest you remove the current Pegasus Mail from your Win 8.1 desktop (renaming the PMAIL root directory to something like PMAIL_OLD will suffice for now, you can delete it once all is well).  Now disable automatic mail download in the Win10 Pegasus Mail, shut it down, then copy the entire C:\PMAIL directory from the Win10 laptop to C:\PMAIL on the Win8.1 desktop. 

If you want full Pegasus Mail functionality on the Win8.1 desktop, execute C:\PMAIL\PROGRAMS\WINPM-32.EXE, let Pegasus Mail load, then shut it down.  This will create a registry entry of the current path of Pegasus Mail.  Now run the Pegasus Mail installer as an upgrade (It will use the registry path created in the previous step)  This installer will create the shortcut and appropriate registry entries for full functionality.  If you don't need it, skip this step and just create a shortcut to winpm-23.exe.  Enable/re-enable automatic mail download as appropriate.

You should now be able to replace the mailbox directory on the desktop with the one from the laptop until such time that the a configuration on the laptop breaks this (eg: adding a user). 

IMPORTANT:  I can't emphasize enough that this will NOT work if the paths to the program files and the mailbox directory are not identical on both machines.

EXCELLENT!! That's is exactly what I was looking for. Now I will need to fine tune it to for my application.

 I'm sure I will be back to seek answers to issues that no doubt will come up as I get familiar with Pegasus again.

Thanks Again,

D 

Brian, thank you very much!

The information behind the link you provided did it! Disabling "autofiltering" for the folder who receives all copies-to-self is the solution, but not the best maybe. I will explain ...

 

Enabling "Autofiltering" of mail folders seems to be a somehow "dangerous" thing!

It was the first time I ever enabled this feature on some folders and I did so right after my old installation was copied to my new win7-machine. I was just playing around ...

 

After some hard thinking I now think I have found the reason why it came that Pmail redirected the copies of outgoing!!! mail from the copy-to-self folder to some other folder where "autofiltering" was enabled.

 

Sometimes I send myself emails when I am abroad with some information I would like to work on when I am home again.

At home I put this email in a folder where it belongs to (topic wise).

If that folder now is an "auto-filtering" folder it now does what it is therefore: gathers the email address to - from now - collect all emails in- and out-going to/from this email address in this folder, and because it is the same email-address you use for sending email to whom ever, the problem that now every email sent goes to that folder (instead of the set up folder copies-to-self) "miraculously" arises.

 

This is diabolic and no wonder that many others have fallen into this hidden "trap". And will fall ...

 

So the solution is:

For this purpose it is ok to right-klick ANY folder, choose "Autofiltering ..." / "Manage Autofilter Folders". There you find all folders with auto-filtering enabled and just delete your email-address(es) whereever you find one.

There is no reason I can think of in the moment to keep anyone of your email-addresses listed under any autofiltering folder.

 

Again, many thanks to you Brian for your time, effort and finally helpful support! 

Thank you Brian. I didn't know that, although I was going to experiment with different options, as I was sure it should be possible. I'm about to head away for two weeks where I will be running the business via my lap top. I will be interested to see if it all works out as smoothly as I hope. Looking good so far!

I have forwarded the message you sent me, to Michael.

Martin

Thanks.

Thanks Brian

I now see the Keywords are discoverable via the  "Search folders for text" dialogue box.

Thats great. Many thanks for your assistance.

Johnny 

In addition to Brian's suggestion - do you use images in a signature? It could be those that are being displayed. Why are they complaining? What's the problem?

Assumption:  You used the term "download" so you are accessing mail via POP3

Thoughts:

• Messages are downloading but being filtered.  Entries in the System Messages window will show filter actions like a move to a folder.  Window > System Messages
  
• If there are more than 700 messages in the new mail folder the message list is unable to auto-updated.  Messages are downloaded but aren't visible until the new mail folder is refreshed.
• If connection to the server seems to be the problem turn on internet session logging for one download attempt and then review the log for clues into a problem.  Tools > Internet Options > General tab.  Read the Help topic if you are not familiar with this log.
  
• The other PC is downloading then deleting

Once more, thanks, Brian -- reindex did the job.

Many thanks Brian and Shades, I will try that and come back here if I have further problems.  Thanks also to Martin for telling me about Pegfolders.exe

I have taken that precaution. Thanks.

I have been having a lot of trouble with this folder, and had to re-index several times. Now however when I try that it reports problems opening thje master file. What can now be done?

Immediately coming to mind are the following four ways that messages can be removed from the New Mail folder:.

• Manually, by delete or move.
• Automatically as a result of Pegasus Mail being configured not to allow read mail to remain in the New Mail folder.  The default is to move read messages to the Main folder.  This is configurable.  Tools > Options > General settings > Basic settings
  
• New mail filtering rules.  Tools > Mail filtering rules > Edit new mail filtering rules
  
• Autofilters.  To see a list of the Autofilters in place make sure the Folders window is open and active then go to Folders > Manage Autofilter folders

Thanks for the help.

Hello,

 Is there already a solution to this issue?

Best regards

[quote user="Rip"]Or reading the above, is this a Virgin problem, but in that case why only with Pegasus?[/quote]

Rather likely the latter one: There was a time in the past when David Harris even had to remove the "X-mailer: Pegasus Mail ..." added to outgoing messages since they happend to be filtered just because of Pegasus Mail's name being found in the header section ...

Lexacorp's Mailstrip is very hard to find with a Google search and it is miniscule (would you believe 20 KILObytes?), fast, and efficient at removing headers from a saved set of messages (or a single message). The most recent discussion and link I found was from 2015 so I thought it would be worth it to give the information again. First, here's the address of the Lexacorp download site:

http://www.lexacorp.com.pg/lexacorp_utilities.html

 

 And I've attached a screenshot (thank you, Greenshot (http://getgreenshot.org/).

 

 

 It helps to get a few ducks in a row: I created a folder for the saved messages and saved all the messages in the PMail folder to it (from PMail, with ^S). That was essentially all I needed to do: Mailstrip named the new file xxxxstripped. I opened it in Word and saved to a .doc file for convenience in searching and eliminating any dross that's beyond Mailstrip capabilities.

 I was interested to see that Lexacorp, which seems to produce very high-end and probably sophisticated information systems, is located in Papua, New Guinea...

 molly

 

 

 

Thanks, made the change.

[quote user="Brian Fluet"]There is one known condition where drag and drop doesn't work (with attached mailboxes); there may be others.  Loss of data is not a known subsequence of this failure though.[/quote]

Copy and Delete is the method now and it works (or at least kind of, sometimes it stops, some mails can't apparently be copied for whatever reason).

Anyway just expected that, if Drag&Drop is implemented, it wil work.....

Thank you anyway

 - Ulli -