Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Here is an example of how I use color to debug filters (note that I leave the action rule disabled until I know by the message color that the filter is working correctly).

If Subject contains "X"  goto label X
If Subject contains "Y" go to label Y
.
.
.
Always Exit

Label X
Always set color Magenta
Always move to Folder X
Always Exit

Label Y
Always set color Green
Always move to Folder Y
Always Exit

Alternatively you could add a header rather than set the color.

If you don't use labels now be aware that it is important to place an "Always Exit" rule before the labels and at the end of each label in order to stop rule processing appropriately.

 

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Brian Fluet posted Mar 2 '15 at 12:21 am

I know nothing of Linux of VMs but take a look at the contents of the Info button located in Help > About Pegasus Mail...  The paths to the WINPMAIL.EXE, Home, and New mailbox directories might provide a clue into what is going on.

Things to be aware of...

  • Configuration files are stored inside the mailbox directories.
  • Many configuration files contains paths.
  • A copy of a Pegasus Mail installation from machine to machine will only work if the paths to the executables and the mailbox directories are identical on both machines (can not be anywhere inside of \PROGRAM FILES on Win7 or later).
  • If the new install will be in a different path then you must bring over only data from the old mailbox directories


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Brian Fluet posted Feb 22 '15 at 10:09 pm

 Glad you have it fixed.  That was good thinking to move out the folder files then restore only the ones you wanted.

Regarding backups, keep in mind that if your backups append to previous backups then any deleted Pegasus Mail folder will remain in the backup as the old .pmm/.pmi file pairs as will old POP3 and SMTP host files.  There are probably others that, once deleted from within Pegasus, you will not want restored.

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irelam posted Jul 26 '15 at 2:16 am

Small correction to the explanation on format of a folder.  Each message is terminated by a x'1A' byte. The header line is correct. The individual lines of a message are terminated by a CRLF  (x'0D0A') sequence

Martin

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Brian Fluet posted Feb 20 '15 at 6:22 pm

Preview mode (which it sounds like you are running in) is a single window containing three panes; the folder list on the left, the message list in the upper right, and the preview pane in the lower right.  List mode, or "Classic" mode as it is referred to in the manual, is a separate window for the folder list and for each open folder.  A message must be opened to be viewed (this mode works best for me). 

It wish I understood what else is at play that is causing the "Remember and apply each folder's sorting mode separately" option to affect the sort order of the New Mail folder. 

Thank you for your feedback.

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J.G posted Feb 18 '15 at 10:53 am

Thanks again Brian for that excellent treatise  - much of which I knew but didn't really appreciate - though not the specific details of the dictionary file naming so that's another tool in my armoury.

I've just taken a phone call from the laptop owner and he confirms that all is well so his thanks are sent to you as well.

Yes it is V4.63 so your fears can be allayed. I look forward to installing 4.7 shortly - I hadn't realized it was available . . . "If it ain't broke don't fix it"  mentality.

Pegasus is such a robust program that allows easy 'knife and fork' manipulation of existing data that I've only had to resort to the forum on three occasions over the nearly 20 years I've been using and recommending it.

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[quote user="Spiderlegs"]

Correct for the old SMTP.  And, yes...the POP is 110.  

[/quote]

Suggest that you try using Port 995 with SSL for POP.

Reminded when SBCGlobal changed over to SSL.  A few months before they sent out notices with the new setup information. One day I got a panic call from an Outlook Express user because she could no longer send/receive mail.  Turns out she thought the notices were from scammers so she ignored them.

KSQR

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Thank you for the further comments.

 I seemed to have cured the "problem".   Looking back at some earlier PM notes on this "problem" of folder/file transfer between different OSs I am sure I was told to close PM, then to try renaming HIERARCH.PM to HIERARCHold.PM ,  or similar.   On opening PM a new HIERARCH file is generated with "correct text" for the new installation.   Certainly it was mentioned in an earlier thread " Transferring PM 4.63 Folders from Win XP to Win 8 (64bit)" answered by Jerry Wise.

I tried this and surprisingly the grey folder icons, which were not visible in PM, but the files, although transferred from the folder in my data HD  D:\Pegasusmail Messages, showed up with Win Explorer in C:\PMail\Mail\Admin are now visible in "My Mailbox".    The allocated privileges for Users and Adminsitrators listed under Properties still causes me some head scratching, but I shall have to go back to the shop and ask -  most folders seem to marked as Read Only.

I have now reconstituted my yellow tray items for the dozen or so subject titles into which I moved all the trays containing the individual messages.    It may be noted that I do not allocate messages received/sent to folders/trays for named persons, but almost all my messages go into subject titled folders.    If I tried to sort by personal names we would have many dozens of folders to cover genealogy, bookbinding, electronics, etc.    Keeping to subjects is found much easier and only requires 8 main yellow folders with a few inside and a few grey folders in "My Mailbox".

With PM now operating as on my Win XP Pro machine I can now continue to  add a network printer, etc. on the Win 7 Pro machine.   I have opened and closed PM a number of times and all seems OK.

Thank you to the contributors.

 Rodney Fry

 

 

 

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Tom Barkas posted Feb 26 '15 at 5:39 pm

Thanks for stabbing, Brian. I'd despaired of getting a reply, so deleted all of the emails that were on the server (from the 30 January onwards) and didn't change anything else and there is no problem at the moment (FLW - famous last words, if it isn't a standard abbreviation)

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FJR posted Feb 17 '15 at 4:59 pm

What do you mean with "download"? POP or IMAP?

If IMAP - delete the cache information of the folder holding that mails via context menue -> folderinformation (sorry - may not be exact menue - I have german Pegasus) and restart Pegasus.

bye    Olaf

 

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Michael posted Feb 12 '15 at 4:15 pm

[quote user="kent.oyer"]Is there a better solution so I can prevent this from happening again?[/quote]

What's wrong with these messages? May we get such a CNM file (zipped) to <beta-reports [at] pmail.gen.nz>?

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mpolo posted Mar 28 '15 at 6:26 pm

caisson,

Thanks for the suggestion. Turns out I CAN export to csv using the same iPhone app (had no idea), and can eventually work that file to PMail data order, but it's like herding cats and still comes out with lots of individual problems, so hoping the PMVcard routine can work as martin seems to have taken care of most of the data re-alignment in his code already.

But thanks, I do now have a fall-back emergency method that at least works!

 

 

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mpolo posted Feb 11 '15 at 6:52 am

I'm trying to convert my iPhone addresses to Pegasus, using Outlook default address book as the bridge, so if anyone has a better solution than Dawn, happy to go that route rather than solve this Dawn issue.

 

Dawn installs fine, runs fine, exports to Pegasus fine but fails to create a useable PMR file.

Best I can tell, the data is all transferred to a PMR file correctly EXCEPT there is an additional space character added between EVERY data character (and possibly the data spaces, I can't tell.)

Anyone else seeing this? Any have any (workable) solutions (that don't involve writing some sort of editor routine to strip character spaces)?

 

 

 

 


 

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Tobi posted Feb 10 '15 at 12:11 pm

Hello,

sorry for asking again, but does anybody using IMAP with PMAIL does not see this behaviour? Or is my expectation wrong? Or this behaviour known?

I tested again with a different IMAP Server from a provider and can confirm the above mentioned behaviour. And I want to add Point 4 (in the original message above)

Thank you

Tobias

 
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Greenman posted Feb 25 '15 at 1:34 pm

[quote user="kaspencer"]

Thanks Brian, but yes indeed the mapped drive is absolutely fine and working.

And the entry in the PMAIL.CFG file is exactly the same as in other Windows PCs, and it works on those. Are you also using Windows 8.1?  I ask because I want to exclude Windows 8.1 as the cause of the issue.

 Kenneth Spencer

[/quote]

If you are receiving this message and you have a local installation of Pegasus Mail (i.e. it is installed on the client and you are not running a single exe from a server) you can easily fix this.

Open This PC, type the server name in the address bar and then double-click the PMAIL share and then double-click the MAIL folder (or wherever your mail folders are stored). Click once in the white space at the end of the address bar so the full path is shown \\server\PMAIL\MAIL and copy it.

Open the folder containing the Pegasus Mail programs e.g. C:\PMAIL\Programs within that folder backup and then delete the pmail.cfg file. Run winpm-32.exe and a dialog will appear asking you where the mail boxes are stored. 

Click the bottom entry and paste the path in the dialog that appears. Click OK. A new window will appear showing you a list of the users on your server. Click Close.

Fire up Pegasus Mail and type the name of the user mail box you wish to access and you should be OK.

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[quote user="voxmagna"] This is such a nasty problem to get and waste time over, I wonder if the developers could add a warning when HTML files are downloaded and there is no valid browser support link? Or is this an issue connected to the in built renderer?[/quote]

There's no (intended) connection whatsoever, neither to the renderer nor to the command line. And AFAIK you're so far the only person encountering such an issue. Aside from this: If FF is your system's default browser Pegasus Mail will be able to find it automatically no matter which HTML renderer is used. And you're strongly rcommended to use the recent versions of Pegasus Mail (4.41 certainly isn't) if encountering weird issues ...

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