Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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mikerocosm posted Jun 5 '15 at 12:39 am

Michael's screen shot got me to look at my registry, which had no entry for Vivaldi in that location, but my Win 7 machine did, so I exported that entry and installed it into my Win 8 machine, and voilá! Pegasus now shows the link to Vivaldi in the right-click menu (and opens Vivaldi when left-clicked) as advertised.

I suspect the problems are to be found within the Vivaldi installation (which is, after all, in Beta . . . maybe Alpha) and Windows 8.1. Lots of pieces here, plenty of opportunities to miss something.

All's well that ends well, and I can move on to the next problem now.

Thank you, gentlemen! (Isn't the internet great? Remember when tech support was phone calls and days of waiting for a floppy disk that didn't solve the problem?)

Best regards,

Mike 

 


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The problem is solved! I claimed here and to Frontier support that nothing had changed, but I had forgotten - I played with my modem's settings and, finding the firewall to have "too low" security, I upped it. That apparently blocked some ports, as was suggested above. I think that on my computer my anti-virus is providing the firewall. Yay!

I was disappointed that Frontier, my ISP, claimed that Pegasus isn't supported, though I told them it was just a POP3 client. I worked with several folks - 2 of them gave u pretty quickly and never even suggested looking at the modem settings. I'm so glad I got it resolved! Thanks, all. 

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Aha! I'm glad I'm not the only person experiencing this issue. This has been a real problem for ages - I have exactly the same issue. When I follow links from PDF's, Word or Excel docs etc., the pages open in a timely manner. The delay and program freeze only happens with Pegasus Mail. However, I do not wish to potentially compromise my system by disabling the fraud check.

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sfleury posted Mar 12 '15 at 7:26 pm

Thanks for your answer

I changed my password on all my e-mails accounts ... and will check what happens in the next few days

 

Itif works it should show very soon as about 10  "false" mails seem to be generated every day

 

Thanks for your time 
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Jim Stockton posted Mar 7 '15 at 11:28 pm

Just as quickly as the problem appeared, it has departed.  Thanks to everyone who volunteered infor4mation.I appreciate the hellp!!!

 

Jim

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aderoy posted Mar 5 '15 at 7:29 pm

Must be careful when using the older versions of Pegasus. Some ISP's or mail servers require the newer SSL option found in v4.70 of Pegasus.

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[quote user="StanH"]

I have IMAP.

 Does this mean that for every email that I store in the Pegasus database, I have to load Gmail into Firefox and delete it there?

Can I delete emails from Gmail within Pegasus?

[/quote]

This question makes me think that a clarification is needed about how IMAP works.  The IMAP protocol, unlike POP3, does not download messages.  It simply allows you to access (mount) a remote mailbox in an email client.  The messages remain on the remote server and only cached locally (optional in Pegasus Mail) unless you manually copy them to a local mailbox folder.  The cache is what allows you to view messages offline.  Configurations in both the email client and the remote server control how deletes made in the client are handled on the server. 

Gmail still supports POP3 so you might consider using it instead of IMAP if you want to download messages to a local mailbox and have them removed from the Gmail mailbox once downloaded.

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Brian Fluet posted Mar 2 '15 at 9:05 pm

The files in the "Do not overwrite" section of the white paper do not exist yet because the newly created user has not been configured yet in Peg.  They will be created when you configure the new user.  I do not understand why they were not in the mailbox directory that you copied unless you were running with different Home and New mailbox locations.

Best thing to do is to configure the new user then copy into the new mailbox directory only files as listed in the white paper.  If the copied mailbox directory contains a pmail.ini file consider using it as a guide during configuration.

The ONLY condition under which it is ok to copy an entire mailbox directory from one machine to another is if the paths to both the executables and the mailbox directories is identical on both machines.  Otherwise the invalid paths in the configuration files make Peg non-functional and difficult to troubleshoot.  I also believe that if an installation has been through multiple upgrades then at some point it is worth starting fresh with a clean install and just copying over data.  This insures clean config files and no "ghosts" from previous installs.


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Here is an example of how I use color to debug filters (note that I leave the action rule disabled until I know by the message color that the filter is working correctly).

If Subject contains "X"  goto label X
If Subject contains "Y" go to label Y
.
.
.
Always Exit

Label X
Always set color Magenta
Always move to Folder X
Always Exit

Label Y
Always set color Green
Always move to Folder Y
Always Exit

Alternatively you could add a header rather than set the color.

If you don't use labels now be aware that it is important to place an "Always Exit" rule before the labels and at the end of each label in order to stop rule processing appropriately.

 

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Brian Fluet posted Mar 2 '15 at 12:21 am

I know nothing of Linux of VMs but take a look at the contents of the Info button located in Help > About Pegasus Mail...  The paths to the WINPMAIL.EXE, Home, and New mailbox directories might provide a clue into what is going on.

Things to be aware of...

  • Configuration files are stored inside the mailbox directories.
  • Many configuration files contains paths.
  • A copy of a Pegasus Mail installation from machine to machine will only work if the paths to the executables and the mailbox directories are identical on both machines (can not be anywhere inside of \PROGRAM FILES on Win7 or later).
  • If the new install will be in a different path then you must bring over only data from the old mailbox directories


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Brian Fluet posted Feb 22 '15 at 10:09 pm

 Glad you have it fixed.  That was good thinking to move out the folder files then restore only the ones you wanted.

Regarding backups, keep in mind that if your backups append to previous backups then any deleted Pegasus Mail folder will remain in the backup as the old .pmm/.pmi file pairs as will old POP3 and SMTP host files.  There are probably others that, once deleted from within Pegasus, you will not want restored.

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irelam posted Jul 26 '15 at 2:16 am

Small correction to the explanation on format of a folder.  Each message is terminated by a x'1A' byte. The header line is correct. The individual lines of a message are terminated by a CRLF  (x'0D0A') sequence

Martin

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Brian Fluet posted Feb 20 '15 at 6:22 pm

Preview mode (which it sounds like you are running in) is a single window containing three panes; the folder list on the left, the message list in the upper right, and the preview pane in the lower right.  List mode, or "Classic" mode as it is referred to in the manual, is a separate window for the folder list and for each open folder.  A message must be opened to be viewed (this mode works best for me). 

It wish I understood what else is at play that is causing the "Remember and apply each folder's sorting mode separately" option to affect the sort order of the New Mail folder. 

Thank you for your feedback.

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