[quote user="Ellie Kennard"]
Hello all,
Pegasus Mail crashed because the server machine that was on it was turned off before the remote machine had had a chance to properly close the program. It seems that all identities are okay except for the default one. When I opened the program it gave me the mailbox locked message, as, of course, it was recovering from a crash. When it opened, the program presented me with the message that it appeared that I had previously used an older version of the program and did I want to walk through the new features. I clicked no, and it went away, but some of the settings of the default user are missing, specifically email address and message formatting info.
Which part of a backup should I restore to get these back again without losing today's mail, bearing in mind that it seems to be only the default user that is affected... as far as I can see.
[/quote]
Try to restore the pmail.ini file
[quote]
I see that the folder hierarchy seems to have been lost as well. I really need to get back to where I was... anyone any ideas?
[/quote]
You can also restore the hierarch.pm file.
Let us know the results.
[quote user="Ellie Kennard"]<p>Hello all,
</p><p>Pegasus Mail crashed because the server machine that was on it was turned off before the remote machine had had a chance to properly close the program. It seems that all identities are okay except for the default one. When I opened the program it gave me the mailbox locked message, as, of course, it was recovering from a crash. When it opened, the program presented me with the message that it appeared that I had previously used an older version of the program and did I want to walk through the new features. I clicked no, and it went away, but some of the settings of the default user are missing, specifically email address and message formatting info.</p><p>Which part of a backup should I restore to get these back again without losing today's mail, bearing in mind that it seems to be only the default user that is affected... as far as I can see.</p><p>[/quote]
</p><p>&nbsp;Try to restore the pmail.ini file</p><p>[quote]
&nbsp;</p><p>I see that the folder hierarchy seems to have been lost as well. I really need to get back to where I was... anyone any ideas?</p><p>&nbsp;[/quote]</p><p>You can also&nbsp; restore the hierarch.pm file.</p><p>&nbsp;</p><p>Let us know the results.</p><p>&nbsp;
</p>