The first thing to do is to reset the default copy-to-self destination folder. Use the select folder button to select the folder. You can select the same folder. This will insure Pegasus Mail has the correct folder ID of the destination folder.
Now send a test message to yourself with a unique subject line. If the copyself copy does not appear in the destination folder selected above then do a search of the entire mailbox for that unique subject line. If it is found in a different folder you will know that some sort of filter is diverting copyself copies.
Copy to self is working, but the result may be not what you expect. Most common "problem" with copy-to-self not showing up is the autofiltering feature. Make sure your own address is not selected in a autofilter. To check, select any folder and right mouse Autofiltering -> manage autofiltering.
Autofiltering takes precedence over copy-to-self for folder-storage.
Han van den Bogaerde - support@vandenbogaerde.net
Member of Pegasus Mail Support Group.
My own Pegasus Mail related web information:
http://www.vandenbogaerde.net/pegasusmail/
-- Han van den Bogaerde - support@vandenbogaerde.net Member of Pegasus Mail Support Group. My own Pegasus Mail related web information: http://www.vandenbogaerde.net/pegasusmail/
Brian, I did that and a copy was placed in the test copy to self folder. I noticed 3 things that are not desirable: (1) The copy was marked read, (2) a jpg that is part of my signature was replaced by an outline of it with a question mark inside and (3) all messages in the New mail folder were moved to the old copies to self folder. The last is VERY undesirable, particularly since many were marked Urgent and now they are not so marked.
Han, no folders are marked for autofiltering.
Larry Hess CPA | Albuquerque NM
Important followup.
I moved all the messages that are NOT copies back to the New mail folder. When I clicked on the New mail folder all messages In New mail were moved back to the Copies to self.
Larry Hess CPA | Albuquerque NM
FOLLOWUP #2
I created a folder called New Mail TEST & moved into it all the "new mail" from Copies to Self. Now things are back to normal - almost.
"New Mail TEST" is placed alphabetically with all other folders. I would like it to be placed just below "My mailbox" and rename it to "New Mail" but I am unable to delete the old New Mail folder.
Larry Hess CPA | Albuquerque NM
FOLLOWUP #3
Apparently there's no way to actually set up a new new mail folder that behaves as I have come to expect over at least 20 years of Pegasus use.
All incoming mail is going to Copy to Self even though I have specified New Mail TEST as the new mail folder. And when I press [ctrl]+W the focus jumps to the original New Mail folder.
I sure hope there's a way to fix this behavior. It's making using Pegasus considerably more difficult.
Larry Hess CPA | Albuquerque NM
I moved all the messages that are NOT copies back to the New mail folder. When I clicked on the New mail folder all messages In New mail were moved back to the Copies to self.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
I am unable to delete the old New Mail folder.
You can't because the New Mail folder isn't actually a folder file, it's a list of the CNM files found in the New Mail folder's file directory (confusingly called "folder" as well in Windows) which you wouldn't want to get deleted because they actually contain your new mail messages. You won't solve your issue without deleting the filter rule moving your new mails into the copy-to-self folder.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
Genius!
I deleted all mail filtering rules (Nothing lost. They were set up long ago and were way out of date.) and now things are back to normal.
Larry Hess CPA | Albuquerque NM
One more thing.
The copy placed in the Copy to Self folder is marked read. How can I keep that from happening? I use the unread tag to keep track of emails I've archived and printed
Larry Hess CPA | Albuquerque NM
AFAIK, copy to self messages are always marked as having been read. I don't know of a way to disable that behavior. The only workaround that comes to mind is to use a copy to self filtering rule that always applies a color and then change the color once you have acted on that message.
I manage several email IMAP accounts at different providers. PM does not write the copy to self to the default Sent mail folder at one account. I created a new folder "new sent" and that works! Later I move the mails manually from the "new sent" to the default Sent folder. (PM v. 4.80) Not ideal work-around.
I manage several email IMAP accounts at different providers. PM does not write the copy to self to the default Sent mail folder at one account. I created a new folder "new sent" and that works! Later I move the mails manually from the "new sent" to the default Sent folder. (PM v. 4.80) Not ideal work-around.
Autofilter is a Pegasus Mail function. To check for any that you have in place, right click on any folder name in the folder list, then select Autofiltering > Manage Autofilter folders. This will bring up a list of all folders that have Autofilters in place.
Have you tried re-associating the "Sent mail" folder as the destination folder for copies to self? Tools | Options | Outgoing mail | Copies to self (use the "Select folder" button)
The folder name of "Sent mail" makes me think that a copy of every sent messages is being placed in the folder. If so, is the folder huge? There is a 2GB file size limit that a folder can hit although if this were the case I don't think you would be able to move messages to it. It is worth consideration though.
If re-association didn't work and the folder isn't huge then I recommend these steps to fix it:
