I created a new user in mercury, added the appropriate aliases and added them to my smtp pw text file, and no matter what i do mercury says they user doesnt exist and they cant send mail.
Any thoughts?

Hi Steco,

for a regular user to send mail you don't need to create an alias.
What is in your pw file, the username password combo or the alias and password ?

Johannes

Thanks for the reply. I did try both, create a user, then i added aliases when mercury said they couldn't send mail. my smptpw file entry for this user has both.

what's the order mercury checks the user against which files?

Steco,

first, you can't send with an alias, as it is not a local user in that sense.
Second, did you write the entries in the correct order in you pw file ?
It has to be, username to the fat left, than empty space and than password.
Like

joe mypassword

Johannes